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Roberts Components

5.0 (2 reviews)

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6 years ago

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United Rentals

United Rentals

(1 review)

My one any ONLY experience with this location was a nightmare. I rented some equipment on a recent…read moreFriday and when I went to pick it up they said they didn't have it. It was there sitting on their rental floor in inventory. Was told that it was rented to someone else. The rep named David had told me by phone earlier in the week to come get it on Friday and it would be ready and I could have it over the weekend. When I arrived the female manager (Short blonde) don't know her name but listed as Jerrica Daniel, proceeded to tell me they would have to search and find one for me when it was sitting right there. Asked me if I could come back a week later. I had already arranged for the agreement with them through David who never asked me for any deposit. She then proceeded to charge me for a weeks rental instead of the one day. Told me that I would have to go to my bank and get them to straighten it out. TELLING ME THAT I NEEDED TO FIX IX WHEN THEY POSTED THE ADDITIONAL CHARGE. SHE WAS VERY RUDE AND WANTED TO ARGUE WITH ME. A REAL KAREN! I refused to deal with her after see got very ugly and offensive. SHE HAS NO BUSINESS MANAGING ANYONE. DOES NOT LISTEN OR CARE ABOUT THE CUSTOMER. After a heated back and forth I finally left with my equipment. A PORTION of the additional charge was refunded to me a week later. If you value professionalism and customer courtesy then AVOID THIS LOCATION IN LAGRANGE GA. I'LL NEVER GO BACK.

From the owner: United Rentals, Inc. is the largest equipment rental company in the world, with an integrated…read morenetwork of 870+ rental locations in 49 states and 10 Canadian provinces.

Roberts Components - buildingsupplies - Updated May 2026

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