Outstanding service from Mike. I would recommend Roberts to anyone. Better than I could have imagined.

Had an accident that required my full front bumper to be replaced. They took it in and because insurance took awhile to process the claim it sat there for a week. They finally got the okay to work on it and from there it was just downhill. There was no communication on the status of my vehicle, I had to call in to get updates as it was taking awhile to hear anything. Finally got ahold of the guy taking care of my car and it would just be one thing after the other that now needs fixed, oh and don't think they have the parts on hand, had to wait multiple days for them to receive these parts. Finally got a call that it was done after almost a month!!!! Picked it up with literally no gas in the tank so that was a nice surprise, not. The lady at reception did not seem to care whatsoever. Customer service -90/10... read more

50 days to repair damages for an estimated 9 day repair! Wrong parts were installed and we had to point out the errors. Returned the vehicle 3 times for work to be completed. During the repair process, someone in the shop damaged the driver seat and they released the car after it had been "inspected " by the shop hoping we wouldn't catch it. They do not communicate about the status of the repairs unless we reached out first. At one point after having the car all day, they said they had to get an approval from the insurance company to order the correct bumper cover. The one they had already installed was not a fit but they put it in on anyway hoping we wouldn't notice. We personally called the insurance company immediately and had the approval in less than 5 mins. Perhaps they are selective about the jobs they get right. It appears they get enough 5 stars to offset the total disastrous experiences like ours. Walk away now and avoid all the extra stress to an already stressful accident experience. read more

They did a great job on my 20 Kona , hit head on , came out perfect and fast 1 week , will recommend to anyone ,Mike was awesome explained everything he did and printed me a report. read more

This is the second time I have had my vehicle serviced at Roberts Collision Center. Both experiences were excellent. This time my car was rear ended. Bob Vasilaros was my rep, and he made the whole experience easy. My car looks as good as new and was given back to me cleaner inside and out than when I brought it in. Every single person there is knowledgeable and friendly. Kudos to the person who did the repair work and also the detailer. I highly recommend Bob and the entire team at Roberts Collision Center. read more

my husband was rear-ended in my car. We had taken another vehicle of great customer service couldn't be happier. top-notch Work.

Robert's came highly recommended by Fitzgerald, and I am very, very happy with their service. My car looks like nothing ever happened now after it was backed into, damaging a fender that required fixing and repainting. Mike was very helpful as were the rest of the personnel I worked with. I was surprised at how smoothly everything went. This place deserves 6 stars! Thank you! -Sharon read more

Mike was amazing between dealing with State Farm and the constant misadvises from State Farm Unfortunately Mike said this is a normal process with State Farm and that they don't handle things with one person or report State Farm runs the customer and the repair shops in circles. Something that should have taken on phone call turned into many many phone calls between Roberts Auto and myself. State Farm was very disappointing on their handling of this situation. Mike and the repair center were so professional and gracious. Thank you Mike and Roberts Collision Center I had a terrible accident that was tough enough to bounce back from and then to deal with State Farm made me re deal with the accident over and over. Thank you again Mike for taking the reigns to help me read more

4/21/2025 i Called Ms victoria to ask for her email and a male answered the phone i beleave it was Tom, he hun up on me,, and so, i called once again a female answer with the worse attitud i cant deal with hostility i seriously cant ,,,i already got that attitud when i walked in that office the first time my rear and front bumper are loose misaligned and missing clips i have a warranty but im going to fix it out of my pocket bc these ppl want me to show up in thier office to turn it around and call the cops on me and get me arrested im a hispanic female and a veteran. As an hispanic i would advice any hispanic to go else where you can be treated with respect at RCC YOU will be treated very poorly in this establisment.. Def look else where Si eres hispano no uses los servicio de estas negocio no gustan de nosotros los latino tratan a los latinos con una falta de respeto horrible y no hacen un bien trabajo en sus vehiclos los dejan peor de lo que esta a mi me faltaron el respeto gritandome y sin escuchar lo q yo tenia que decir me botaron del lugar disque iban a llamar la policia.. difinitivamente busquen otro lugar si lo traen a este negocio se van arrepentir...se los aconsejo vaya a otro sito que no sea este... read more

See all

Wow!!! They did such an excellent job for my car. I don't have enough words to explain how satisfied I am. Mike was amazing. He is a magician who can fix anything. What's the wonderful Manager he is. Thank you so much to Mike and employees in Robert's Collision Center in Palm Harbor for making my car looking brand new. Merry Christmas and Happy New Year. Joanna W. read more

10/10 Perfect repair. I was rear ended with moderate damage. Mike was a pleasure to work with. Highly recommend. read more

Roberts Collision was amazing from start to finish! Professional, knowledgeable, detailed, timely and accommodating. I worked with Michelle and I can't say enough good things about how she handled everything seamlessly. I highly recommend this business. read more

I was very well looked after by Michelle. She kept in constant contact from start to finish for the work on my car. She is knowledgeable, professional and personable. She explained the work to me, and it was completed in a timely fashion. If she's not careful, she's going to give the body shop business a good name. read more

Huge thank you to this place for taking such good care of my car. This is my first car and it's first injury and it was a painful experience but now that the work is done- she's brand new again! I was worried about the paint, or damage still being visible but nope. They did an amazing job. Mike was very thorough with me and answered all of my questions. They even cleaned the interior for me which they didn't have to do- amazing service. read more

Roberts Collision Center - Body Shops Near Me - Clearwater, Florida

See all

I can't say enough good things about this place... I took my car in with a pretty bad dent and scratches on the side and they quoted me in minutes! Megan was so attentive and made sure I was updated about my vechile throughout the entire process. They promised my car would be complete in 4 days and they stuck with their word. I couldn't be more pleased with the outcome and my experience here! read more

Roberts Collision Center - Dents and scratch - Body Shops Near Me - Clearwater, Florida

I've taken my car and truck there a few times - always outstanding work and completed when promised.

Don't come here until after 1:00 as no one is capable of an estimate until after that time. Also won't write an estimate unless you know the insurance company being used. So no out of pocket payments I guess. Not sure how they're in business read more

Roberts rocks!! Our 4th time using their services, they do not disappoint. Every step of the process is handled professionally with superb customer service. The final results are always the same, looks just like new. Highly recommend. read more

Besides parts being hard to come by, everything was awesome! They let me know upfront it would be a while. Their communication was great. They usually have a rental car rep on site in the morning. My car was detailed when I picked it up. All the seems lined up nicely. I'd use them again. read more

I brought my car in for a repair after getting into an accident. They were happy to take my car...but not so good about giving it back. Communication was super poor. I had to call and call and call to try and get updates and status. To be fair, this was about 8 years ago. Maybe they have changed? Well, someone turned left in front of me and an accident was born. Roberts Collision is closest to my house. Will I take it there...absolutely not! Not based on my prior experience. They took twice as long as they told me and would not communicate. When I finally got my car back, they were blatantly unapologetic. I am taking my car elsewhere. Roberts Collision was a wreck in slow motion. read more

Great service! From start to finish. Highly recommend!! Professional service and body shop!

The entire staff and operation is highly attentive to service and customer care. Upon bringing my car in from a Geico claim, they enlightened me on simple stain removals and polishing techniques to remove common road grime / surface smudges in my paint that commercial agents do not remove. No other shop has ever cared to do this. They are very professional. And have great communication. Having a 2015 Porsche Panamera GTS, their is no other shop I'd trust than Roberts. Tom (shop manager) made sure all my picky/anal details were covered and was attentive to my pesky Porsche owner details while other shops would have sent me away. I appreciate this type of care and willingness to ensure even supercar customers are satisfied. Thanks for everything! J. Baker read more

The man over there insulted me for no reason. He gave me an attitude in being rude to me when I asked him a question about body work. 2019 Nissan Sentra. I had my mask on he couldn't hear me at all. I am completely vaccinated but it is not 15 days after my 2nd dose until I am fully vaccinated. He said could you take your mask off sir, I couldn't hear you. I am an employee and I am completely vaccinated. What an idiot is he. I love his attitude as he is an stupid jerk. Watch your language and stop mistreating customers as you and your company will be reported to better business bureau. You are cute baby my friend as I am insulting him since he insulted me, with no apologies and courtesy. Bye baby and I love you a lot. Will never recommend this business again in my life. Period read more

Very pleased with the body work done on my 2019 Subaru Outback, Special shout out to Richard Murdock who guided the process flawlessly throughout...thanks!! read more

I'm writing this review for my mom. She's older, and dinged the lower quarter panel on her brand new Lincoln at a gas station. It was only a little 3" by 3" ding between front and rear passenger doors. She wanted/needed to get it fixed since the car was a lease, but didn't want to go through insurance. She asked me to shop around to see how much it would cost. The first place I contacted, they had repainted my 2008 Element SC, so I figured I'd get a break. They told me that due to the type of paint (3 layer) it was going to be over $1000 JUST for the paint...heck no. So driving around, I see Roberts and stop in to show them. They quoted an "out the door" price that blew "my" place out of the water. They do a ton of insurance work, so we had to wait our turn for the car to go in (understandable), but once out it was perfect. The blend and match were imperceptible. Most importantly, they treated my mom like she had the only car in the shop, and kept her informed of the status. They said three days, and it took three day. I asked them if they'd be interested in re-painting my other car, but due to primarily insurance work, that's not something they do. read more

I found myself here after I was hit by a car. The person who hit me was insured by Geico and Robert's Collision is one of their preferred vendors. The service was ABSOLUTELY OUTSTANDING!!! Dropping off the car and getting the rental took about 10 minutes. The repair took less than a week and getting my car was super straight forward. If I ever need car repair I'll be going here. They were great!! read more

I was hit in the rear and State Farm has Roberts on their list of preferred collision repair facilities. I found Robets to be a great place to do business with. Repairs were completed on schedule and a washed excellent repaired vehicle was returned to me. Mike handled all of the estimating, and scheduling. Enterprise car rental went quite smoothly. Very professional customer conscience employees. I would absolutely return. read more

Car getting fixed here. They have a warranty on their work so that's good. Repairs took longer then they said but isn't that everywhere? They have cool muscle cars in their lobby. Tried to do an even trade- they weren't going for it. Lol- Keith was real nice and easy to work with. read more

Roberts Collision Center - Showroom - Body Shops Near Me - Clearwater, Florida

See all

The quality of the work is acceptable. No better or worse than any other body shop I've seen. However, their customer service and communication is poor. They do not stand behind what they tell you. read more

Relax. Here you are really in good hands!! I was impressed and Jay is a professional, reliable and communicative.

Roberts was great. fixed car like nothing ever happen . they finished car before promise date. Tracy was amazing. She stayed in contact and helped me surprise my wife when car was done read more

The customer service initially was wonderful. 8 months later my car broke down on me and the dealership figured out that I did not have enough transmission fluid in my car and would need a whole new transmission for my 2018 car. The only way that it could have happened was if not enough transmission fluid was put in when Roberts Collision replaced the cooler. When I called Roberts Collision to explain my situation they were not only rude to me but rude to the new dealership who was taking care of my car. They hung up on me when I called back and would only email me. I ended up getting my insurance involved and winning the claim and not having to pay for a new transmission but unfortunately it was not a pleasant experience. read more

I had a small dent in the left front of my Subaru Outback. They took great care of my car, were done in 2 days as promised and the service was excellent! They even cleaned the car so that it looked brand new when I picked it up:). I would highly recommend this shop and plan to use them for any/all future body work that we need. The only criticism I have is that not one of the staff were wearing masks during the COVID crisis which made me feel a little uncomfortable. read more

Having not dealt with collision repair & insurance for over 30 years, I was unfamiliar with my options for using insurance money or paying out of pocket for which seemed to be a minor repair. The person at Roberts Collison repair was impatient with my questions, interrupted me frequently saying "You're just wasting my time if you've already notified your insurance." It felt more like an argument than a discussion or explanation about the process works. He was unkind. So I said, "It sounds like I'm wasting your time" and left without an estimate. read more

Someone hit my new Benz in the left rear and although it wasn't terribly bad, it broke my heart. Roberts Collision was recommended and I'm SO happy I went with them. The staff were very nice, the place was immaculate which is a good indication of what to expect. They did an outstanding job with the repair and painting, you would never be able to tell there had been an issue. It was washed and shiny when I picked it up. I would definitely recommend Roberts Collision! They have some serious muscle cars in the lobby!! read more

I have taken vehicles to Roberts three times, all related to claims with Geico, and their work has been excellent every time. They go above and beyond to keep you informed of status, and the Geico and Enterprise offices on site are very convenient. read more

After I was rear-ended geico sent me here to get the damaged fixed. After a 45 minute drive home they called and told me I needed to return to put gas in my truck. Now three hours of driving then informed that they are not even going to fix the tail gate. He then went on to tell me he also was not going to cover/fix the dent on the side when both occurred from the reck. Awful customer service and awful employee's. I highly suggest not to waste your time coming here read more

See all

Just got my car back better than it was when it was new !!! They were fast friendly and most importantly honest!!!! read more

Took my car for repair here after a very bad wreck. Repair was done very well and fast, they maintained consistent communication throughout the estimate and repair phases. I really appreciated the detailed and itemized breakdown of everything replaced and repaired. The staff were also nice and patient. Made a very stressful situation so much less so. A breath of fresh air in dealing with this kind of thing. Will be back and highly recommend them! read more

I wish to thank Robert's Collision and Trish for the very professional repair of my Toyota Tundra Tailgate last December. Trish was right there to write it up. She went right to work and was very professional, knowledgeable, friendly and respectful. Trish handled everything start to finish and kept me fully informed. The work performed was just plain topo notch. Fit and finish are like new even the paint color and texture. I really appreciate how this repair was taken care of. The only negative would be a male service writer that is seated to the immediate left of the front door as you enter - dark hair, glasses. This guy was upset that I didn't have an appointment for an estimate and that I came during lunchtime. I have been unable to find anywhere a statement by Robert's that an appointment is required and I had no way of knowing that lunchtime is 11:30 am. He was afraid of talking about those things directly to me I guess so he shouted them to another associate loud enough that I could hear it. Oh well. I would highly recommend Robert's Collision and Trish to anyone in need of autobody repair. Very first class all the way. read more