In short - STAY AWAY, they will try to squeeze every dime out of you and your insurance, and upsell…read moreyou on everything, before giving the most basic treatments. Severely lacking transparency. Longer version - Absolutely do not recommend this dentist. TERRIBLE experience. I took 5 members of my family here, after our dental practice of over 10 years changed insurance carriers. We were religious about going 2 times a year and were very consistent and had no issues. Immediately these folks tried upselling us on advanced cleanings because we were all diseased, and selling us on Invisalign plans. These advanced cleaning treatments were about $150 per visit and would require multiple visits. After our first visit, spending close to THREE HOURS there, we left, and most of us did not even have a cleaning performed! It was entirely a sales pitch the whole time. Then, I called back to cancel and get a refund because I paid in advance for 3 cleanings for myself. They refused to refund me my money because 'insurance was still processing' and now close to 2 months later I STILL have not been refunded. I don't expect to get even half of my money back. One of my sons needed a cleaning before he leaves the state, so we actually came back for a one-time normal cleaning and they gave him one of the advanced cleanings. This was never made clear or disclosed to me. When I complained about it, they said we had signed a contract, I asked them for a copy, and they could not give me a copy because WE NEVER SIGNED one. The office manager claimed that my wife verbally committed to the advanced cleaning plans, when I know she would not have done that because my son physically won't be here in the state to get the cleanings done.

I took my daughter to Fresh Dental and was apprehensive because she's had negative experiences with…read moredentists in the past. I have to say, I could not be more pleased with the care and compassion they had toward my daughter. She no longer fears going to the dentist and even commented on how kind everyone is there. Wish I could give 10 stars! Thank you. Tricia Johnson

Best experience ever. Normally, when I see a 5-star review, I'm skeptical, but not in this case…read more From the moment I stepped into the office and was greeted by their wonderful PA/nurse, through my time with the doctor, everything was first class. My procedure was completely painless, bloodless, and I had no swelling during recovery. I truly cannot say enough about this stellar office. They should give a seminar on how to run a doctor's facility. Thank you, Carolina Oral, for making my wisdom teeth removal journey as pleasant as possible.

came in on a referral and had a tooth yanked out of my head and that's pretty much the short of…read moreit... the long goes something like thusly-wise: I try to be a good customer / client / patient so I arrived 20 minutes early for my appointment because the online check-in thing booted me out before I was done filling in blanks and figured I'd have to fill them in manually with a sanitized pen - which I did! waiting room was appropriately empty, clean, comfortable, and compliant with plague protocol. was called in shortly to sign off on the procedure and billing and that sort of thing and then off to the treatment room: local anesthetic, jaw locker-opener, tooth extractor, pull, push, pull again and out comes the offending party intact!! I applauded the doctor's efforts (really, I did) got cleaned up, got a goody bag with wound care instructions and a scrip, did the money-for-services exchange and went home to sleep this one off... got a call from Dr F in the evening to see how I was holding up. nice :-) especially thoughtful was his apology for disturbing my rest... who does that any more? the calling or concern? that's real class... and I was doing fine, hardly no pain at all for having a tooth extracted six hours earlier. now it's tomorrow and my face still doesn't hurt :-)

This place is extremely expensive and they charge more than their estimates. I've been going here…read moresince way before Dr Jennifer ever came into the picture, but the customer care and service have greatly declined since then! I am at my wits end with them! Do not come here unless you want to be price gouged!

I love this place! I've always hated the dentist, I thought…read morethey were all terrible, but apparently I was wrong. Dr. Wells and her team are very friendly and quick, and the office and waiting room are always clean. They give you a welcome bag with a very nice travel mug, and a "goody bag" after your cleaning. I also learned something new about brushing my teeth after my cleaning visit. Definitely will stay with this office and highly recommend to anyone who has had previous bad experiences with dentists before.

Yesterday I had my teeth cleaned and the hygienist, Susie, was so nice and did a wonderful job!…read more Today I saw the dentist and he did a filling for me. He was also very nice and he worked quickly. I would highly recommend this office.

The staff were very helpful and friendly!! The office is clean and inviting!! Everyone was amazing!…read moreI have not one

All I can say is Wowwww! I just had a tooth pulled from Dr. Nesbitt literally moments ago. He got…read moreit out in what felt like seconds. Lisa was so kind and calming. Everyone is a professional at their craft in that office.. even the initial consultation experience was very thorough. The doctor was honest and open about the possibilities and I also enjoy a light, dry humor, which he definitely encompasses lol. Very happy one of the best tooth experiences I've had in my entire life! I still can't believe how quick and effective the procedure was. Thank you to everyone in this office for making what can already be a nerve-racking experience somewhat effortless for me!

I'm a senior and have had extensive dental procedures/crowns/bridges, etc. over my lifetime. In…read morethe last 18 months, I've had two dental extractions performed by Dr. Nesbitt. Both had significant potential for complications. He was appropriately cautious and very kind throughout. His ability to do the extractions swiftly and painlessly was exceptional. He and his staff are very professional and personable, as well as efficient. Yes, I would definitely recommend Dr. Nesbitt!

This is a great place. Unusual to say that for a dentist, but I really do not mind my regular…read moreappointments. The staff is friendly, helpful and make you feel at ease. I have a mild phobia about going to the dentist, but I have been going to Lake Norman dentistry for eight years now and I have had no problems. Highly recommend!!!

Good practice. My earlier review was dentists with similar practice name. No complaints here.read more

Dr. Claus is Top Dentist in Concord Hands Down!…read more This review is so long overdue I have to give feedback on dental practitioner - Dr. Claus at fresh dental - concord mills. Fresh Dental has had a change of management and staff in year 2020... Dr. Claus is The BEST THING that's happened to Fresh Dental-Concord! She is young, positive, upbeat .... very well educated and gifted in her trade!!... Dr. C Knows Her Stuff!! She is super knowledgeable and takes the time to educate her patients on their dental work/procedures. She's not driven by money or time, she makes sure her patients get state-of-the-art treatment and quality care. I know when I visit Dr. C, I'm going to be well cared for and I'm in good hands!! So glad to have Dr. C at this location!!‼A

Terrible customer service and zero respect for patients' time. I originally scheduled a 3:40 PM…read moreappointment for my son, but the office asked to move it up to 3:00 PM. I explicitly told the dentist I might be a few minutes late because of school pickup, and she assured me that 3:10 PM would be perfectly fine. I walked through the door at exactly 3:11 PM, only for the front desk receptionist to rudely tell me we had to reschedule because we were "late." The double standard here is infuriating. I have routinely waited nearly an hour in the waiting room past our scheduled times for previous appointments, yet they turned a child away over a single minute--after we already did them a favor by moving our time. Completely unprofessional and inflexible. We will be finding a new dentist.

I've been coming here for quite a few years now and everyone here is so kind! I get a different…read moredental hygienist each time I come in for a check up and I have not had a bad experience with a single one. I absolutely hate going to the dentist, but the staff here makes it a little bit easier. Each visit, Dr.Moskowitz comes in and checks the teeth to make sure that everything is okay with your teeth. TMI but I always have a ton of plaque and they are always so patient with everything and take their time to remove as much as they can. The hygienists explain everything they are going to do and make sure to not hurt you too bad with the instruments.

I found them based on Yelp reviews and they are great! My parents are older and hard to please and…read moretheir experience at the office today was smooth and they are both satisfied. The dentist immediately adjusted my dad's dentures and stopped them from hurting when his last dentist never could after multiple visits. My mom liked them very much and both of them will be returning. Also, Lisa has been so helpful on the phone - it's super easy to book appointments and you don't have to wait long and they just seem to be organized and quick and happy to help.