Dr. McMahons practice was recommend to me by a friend a little over a year ago. Being fairly close…read moreto work and local I gave them a shot - and so far I've been very happy with my experience. Often times you associate the doctor or dentist with a negative connotation, a very gloomy ominous rooms that give you the chills and just wait for something bad to happen. Not at Dr. McMahns. They have a relatively small practice that to me personally doesn't give off the whole "I'm at the doctors feeling" more of a comfortable dentists office. Nice hard wood floors that lead to a well lite room that doesn't give you the creepy feel. My dental hygienist Erin and Tina have been great, very welcoming, kind, easy to talk to and make the experience worth going to the dentist. The whole process doesn't take very long... As long as you've been flossing like they recommend ;) Today I was fortunate enough to meet Dr. McMahon, for my regular hygienist was out and he was a very nice, down to earth, very welcoming, apologetic (for some of the sensitive areas that he came across while cleaning) and excellent dentist. When I was first recommended I lucked out and went to visit and scheduled my initial consolidation after not visiting a dentist after my braces some 5 years ago. The secretary asked if I'd like to be placed on a cancellation list just in case anyone called out and low and behold they called me the following day to come in. They are a very responsive and welcoming practice and I can't say enough good things about them. Highly recommend checking them out if you're in search of a good dentist.

Worst customer service I evet encountered. They called me and threatened me with sending my bill to…read morecollections. I told her "Victoria" that I thought I already paid, and she said I didn't. So, I paid again. After going through my credit card statements for about an hour I found that indeed I had paid back in September. I called back and told her that I have the charge for $254 on my credit card and gave her the date. She then argued with me like I was lying and said it wasn't in her ledger. I said I didn't care it was on my credit card statement, and I thought that threatening me because they are incompetent bookkeepers was wrong. She hung up on me. I called back and she said she hung up because I was loud. I asked to speak to her supervisor, and she said I would have to wait until tomorrow. Horrible place since Dr.McMahon left. They actually charged me $350 for a cleaning and x-rays. Ridiculous!!! I will be speaking to the supervisor tomorrow and putting a stop on my second payment.

Dr. Nahman and his team are top notch. After trying 4 dentists in the area I found a keeper. Many…read moreof us love going to the dentist and they made it painful, explained what they were doing prior to the work being done, and help patients be proactive in their care. Added note -- the office staff will continue to reach out until you schedule (and keep) your follow-up cleanings. This is exactly the kind of thing I was looking for. Yes, it's a business, but there is real caring at 1021 Dental. No other dentist ever bothered to follow-up. My only gripe -- closed Friday - Sunday each week.

The worst place for you, don't come here it is a terrible attention, this place has the worst…read moremanagement and "Dentist " that look like a practitioners, the man in the picture never is in that place, the secretary is very rude and unprofessional they charge $100 if you miss the appointment but they cancel your appointment with out early notice, you get there and your appointment is canceled just like that, very bad dental practice...check other place

Great experience today! I was a patient of Dr. Hageman's in the past and I am so glad that I…read morereturned. Dr. Hageman is very meticulous, kind and compassionate, he definitely stays up with the times and has cutting edge equipment, also his staff is very knowledgeable and so welcoming and helpful!

Rose has been my dentist for many years and i have seen it change dramatically…read more for the better. Everyone is very kind and friendly.

If you're looking for cosmetic dental work, he does a great job in that area. However, my…read moreexperience with more complex dental work, specifically a difficult filling, was not positive. When I expressed that something didn't feel right, I felt dismissed multiple times. Ultimately, I chose to go elsewhere and my issue was resolved by another provider. Patients deserve to feel heard and taken seriously, and unfortunately, that wasn't my experience here.

Dr. Frank is not your normal dentist. He's an architect for the mouth. He takes his time, doesn't…read morerush like most dentist's do. He's actually creating me new dentures. He is a genius. All staff are excellent. Waiting room is georgous. 10 stars

caitlin was great!!!! She took care of me and my family when we had issues with our insurance and…read moreprevious dentistry. Thank you very much!!

I emailed them about insurance that they accept. A number of times, no answer. If they cant…read moreanswer their emails what kind of service do they give?

hi, my name is Richard Filipello just recently met the dental team so refreshing to see such a…read moreknowledgeable and caring people, Dr. Fox meeting him was an absolute pleasure. I had a full oral exam and my teeth cleaned the best cleaning really I've ever had no pain. I can't stress enough how kind everybody is in that office. I've seen plenty of dentists, and they certainly are the team you want to see if you have problems with your teeth you'll be very pleased to meet the staff and you'll be very very happy with Dr. Fox's work very happy

A patient for 25 years mainly under the old ownership of the practice who have recently retired,…read morethe practice is not the same as it used to be. The new main dentist, rhymes with lox, has the personality of a greedy rock. Lipnick was great, the reason why I stayed with the practice for so long; with him gone, the practice has lost all patient centered focus, it's now $, $ and more $. After going over my annual dental insurance limit and being hit with a big bill, I paid in installments only to find out that during Covid, when I lost my job, the practice had referred my account to a collection agency - they call it an "accelerator." Nice euphemism for we don't give a shit about you, give us our money. Once I learned of the practices' money grubbing ways to a 25 year client, I gladly stepped away and hope others do as well in the hope of actually finding dentists with just a sliver of compassion, understanding and heart. You won't find it at Albany Dental Team!

Very friendly and competent staff. I felt very well cared for. Dr. G is a very professional and…read morecomforting dentist -- puts all your concerns at ease.

I first saw Dr. Winter after an assault, and I was worried about my teeth. I also suffer from…read moreextreme anxiety. He made me feel better right away. Dr. Winter walks you through everything he is doing. No surprises. His staff is kind, caring and also contribute to calmness, as they are well versed in their jobs, from the front desk to dental assistant, they ease the anxiety with their know-how and kindness. Dr. Winter is by far the best dentist I have ever gone to. I thought I would be doing sedation dentistry due to my anxiety, but Dr. Winter was able to do all my work so far without it. Dr. Winter knows how to numb the area with the least amount of pain that he can. I have never seen him frustrated, even though I may pause him for my own needs or to get additional numbing. He and his staff are so awesome. I never thought I would say that about any dentist!!! I will have a beautiful smile because of Dr. Winter, and his staff!

After trying a vitamin gummy, I lost a crown. I was warned by Dr K, not to be too aggessive with…read moreflossing and I think I was careful. But the crown popped off, it was more than 5 years old since the original implant. The original crown was with another practitioner, but Dr K was able to clean and prepare the crown for reimplantation. Less than two day wait to be seen, less than 5 minute wait for the actual appointment in office. After approximately 10 minutes, my problem was solved-- the crown was re-cemented in place. I threw out the gummies. I use GEHA high option for insurance, and have never been disappointed with my share of the cost for services. GEHA allows three cleanings per year, and I have zero co-pay. No fees for parking on New Scotland Ave is another added attraction. I have never had a bad transaction with Dr Kanakasabapathi or her polite staff. I began with her office prior to the Covid epidemic.

Dr K and her receptionist failed to verify with my dental insurance for coverage. She tried to have…read moreme to pay for a service my insurance didn't cover during my 2nd appt to fill a cavity. They were very unprofessional with talking to the insurance rep and myself. She failed to honor the filing appt because of their error in billing. I had to wait until the next billing cycle in order to see another dentist which caused my cavity to worsen over time and now, I need a root canal in which my insurance doesn't cover. For future patients, please make sure they do not perform any services that are not covered by your insurance unless you agree to the service/payment up front.

I know how hard it can be to find a dentist, so I wanted to share what I could!…read more I have been looking for a new dentist recently, but everywhere I call in the Albany area is not accepting new patients. When I developed tooth pain earlier this week, I gave Aspen Dental a call and was pleased they were able to see me. They even offered a same day appointment! The only thing I found strange about my initial call to them was that they asked if I would also like to schedule cleanings for family members, which seemed a little "salesy" and was not a priority in the moment. When I arrived the receptionists were welcoming and the waiting room was comfortable and bright. I arrived 15 minutes early and they took me right away. I first had X-rays done with a very friendly technician who then took me to the dentist's chair. In the chair, I performed in-take paperwork on an iPad and had my blood pressure taken with a device that attaches to the wrist. I was impressed by how quickly the dentist saw me after I completed the forms on the iPad. He examined my teeth and the source of pain, which I had gone in suspecting was a cavity, but he ruled that out. He suspected my pain was likely some source of trauma to my gum and got me scheduled for a cleaning later next month. One of my favorite things about the visit was that there was a small tv above the chair where the dentist can review your x-rays with you. I appreciated being able to be seen so quickly to receive reassurance that the pain was not a sign of a cavity or structural damage to the tooth or root. I will update this review after my cleaning, but for now I felt they made a good impression and I look forward to returning.

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

Incompetent receptionist, Dr. Elkhoudry knows what she is doing. Receptionist let the phone ring…read moreout twice before picking up and placing me on hold. After 12 minutes on hold she just hung up! I called back and she played some "business hours availability" pre-recorded message, that was clearly not the official system recording because you could hear the receptionist fumbling around with the receiver. Fourth time I called she seemed super bored and annoyed, how dare someone call the office and make her do her job?! I canceled my future appointment, don't need the headache.

Extremely bad customer service! I have never been as…read moredisappointed in a dentist office...it is right down the road from me so I really wanted to like them! I went there a couple years ago to become a new patient and they were some of the rudest people I've ever had to deal with. They did not seem to appreciate the fact that I was there & they treated me like a 'number', like I was wasting their time. I came early and I was polite, but they acted like they were annoyed to see me. The worst part is even though they told (me a few times) that they took my insurance, they refused to take it the day I was there & it took me hours trying to fix it with my insurance company. I would not recommend it :/