I was incredibly excited about this particular surgeon. I have been doing a ton of research and was finally ready to reach out for a consultation. Getting someone to respond took over a week.
That's fine, I can deal with that, people get busy, whatever.
When I finally did get someone to return my call/email, it was clear pretty quickly that she didn't really want to be dealing with me at all. While I understand Covid precautions, I assume if someone is going to cut my body open, they could be in the same room with me with masks prior to surgery, but everyone has different policies, it's a weird time right now. I get it, so...whatever. She let me know that they were currently offer in person or virtual consultations, but that I should do it virtually.
I expressed my desire for an in person consultation, she acted like I hadn't said anything a responded with
"well someone actually cancelled on me this morning because their dad got covid, so it's really better to do it virtually."
Better for who? And why are you so irritated about that? Enough so that you bring it up to me?
Unprofessional, but once again...whatever.
Now when she said virtual, I was expecting zoom or some sort of video chat with Dr Meger or one of his nurses? Assistants?
Nope.
"I will send you a link to paperwork. Fill it out and send me pictures and I'll send you a quote."
I was pretty caught off guard by this, so I tried to explain again that I had a few different problem areas/concerns and I was hoping to be ale to discuss them so we can see what might be realistic or what order I should address them in. Just several things. Again, she acted like I hadn't just been talking and asked me for my email address. I gave it to her and she hurried me off the phone. "Check your email and complete the forms."
I should have know right then I wasn't going to be happy, but I'm an idiot and I decided to waste more of my time anyways. I did what I was asked. I filled out the forms and sent over all the pictures that were requested as well as one additional that showed an issue I had expressed as my main concern and stressed the importance of addressing.
The response, (their half of the "consultation") was so incredibly disappointing. It did nothing to even acknowledge any of my questions, concerns, problem areas/issue.
Just pretty much told me my skin would look saggy, try something else. It's $13 grand. Let me know if you want me to ignore any other questions.
Thanks,
Jasmine
It's ok Jasmine. I will take my business elsewhere. Which really bums me out, because I was super excited about Dr. Meger. Unfortunately his staff ruined it for me immediately. read more