I had a previous visit to Dr. Cohen's office a few years ago where I saw his colleague Mansi Patel. I had developed plantar fasciitis. Long story short she gave me the insulting and incredibly offensive fat person diagnosis, and when I called her out on that lazy response she basically said "Well that's what I think, what do you want me to do, lie?"
I have a toe injury right now and I urgently need to see someone so I called the office yesterday in desperation and got their receptionist. I am 100% confident I spoke to her specifically. She has a distinctive accent. I asked if they had any cancellations same-day so I could come in and she said no, but they had one for tomorrow and scheduled me for TODAY at 1:45.
Imagine my surprise when I walked in and she said no doctors are in and my appointment was for tomorrow. Then she tried to pass the blame onto their answering service even though I am absolutely sure - I cannot stress this enough - that I spoke to *HER* on the phone.
I am neither free tomorrow nor do I honestly have the capacity to take the 30 minute round trip into the city to see someone after doing it today for NO REASON.
Avoid this absolute nightmare of a practice. read more