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    Robert J O'brien, MD

    5.0 (1 review)

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    13 years ago

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    Ranella Hirsch, MD

    Ranella Hirsch, MD

    (15 reviews)

    I will never set foot inside this doctor's office again. I had waited over 6 months to get an…read moreappointment. When making the appointment, I didn't feel like I needed to divulge all the reasons why I'm coming to see a doctor to a RECEPTIONIST, so I said I'd like to speak to her about some dermatitis. When I finally had my appointment today, the office assistant was quite adamant that I could only speak to her about the ONE thing I came to speak to her about because they had only allotted enough time for that. So, the doctor just absolutely refused to talk to me about ANYTHING else. It was a serious mind-fuck. Isn't a dermatologist supposed to check your moles or something as part of a routine visit? I felt completely rushed and disrespected - it really ruined my day. And the worst part is that they were so nice and pleasant about the whole thing. I get it. Doctors get paid for procedures they do, not to listen to you complain about how you don't like your complexion. This one will probably be more interested in me when I'm 40 and wanting Botox or skin resurfacing or whatever the fck the bored housewives of Arlington get for their bdays. This was a real disappointment. After reading reviews about a doctor who listens, I experienced something altogether different.

    Dr Hirsch does not strike me as the type of Doctor you select for a "routine visit". The woman is…read morerenowned for cosmetic and laser dermatology, which is why I waited for an appointment. In my case, I decided to see Dr. Hirsch for laser hair removal and a general consult about what daily facial skin regimen would be best for me. The woman is adorable. She is full of energy and possesses a staggering wit. More importantly, she is devastatingly blunt. If what you want is unrealistic, she is going to tell you, and I think that is an extremely important characteristic for someone in her field. Luckily, my expectations were feasible, and after a thorough chat about my skin and what over the counter products I could use to keep me looking younger longer (which, although admittedly rather expensive, have been working like a charm!), I was ushered out to schedule the actual appointment for my procedure. The ensuing appointment was just as great as the consult. I am sure I looked slightly nutty in protective eyewear (lasers are bright!), a medical gown, and a hair cap. Yet somehow, Dr Hirsch put me at ease. She even gave me a stuffed animal to hold on to during the procedure. The day after the procedure I was surprised by how red the treated areas looked. It was a little scary! I called the office and the office manager took my information. Soon after, Dr. Hirsch rang my phone and walked me through my concerns. The redness was normal, but she was never condescending, and she even called me each day for 2 days thereafter, just to make sure I was doing well! And the results of the procedure?.... SO GREAT!! I will definitely consult Dr. Hirsch for all of my dermatology and cosmetic concerns in the future.

    Robert J O'brien, MD - dermatology - Updated May 2026

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