Have known Robby for a number of years both as a land lord and as our realtor on a recent purchase. Great guy that is always helpful and to the point, something that can be hard to find in many realtors that just want a sale. We were looking for a very specific house type and took several months of looking before we found what we wanted, Robby put up with all our random requests. Would recommend him and his team if you are in the market! read more

We had a more complicated situation selling our house but Robby helped us through the process. He listed our old home at a top listing price and we got above asking price! It was a smooth process for us as he did all the hard work for us. Robby and Megan know their stuff and will get you the best price for your home. He has great response time and has a great team behind him. read more

Robby is the best! He helped me buy my house in a quiet neighborhood in 2015 when I first moved to town and really went to bat for me. Fast forward 7 years and I called him to help me sell the house. I did my best to do some upgrades but the first buyer inspection caught some major and minor issues. Robby was extremely helpful in organizing for trusted repair folks in different areas and the work on each issue went faster because of his help. He put in a lot of hours on the disclosures and talking with other realtors in the process. The house sold for what I needed to pay off student loans and the new owners got a better house in the end! I cannot recommend Robby highly enough. He is personable, knows his stuff and works hard for you. First class. read more

Robby is the person you need to call, if you are selling or buying a home. His response time to every little detail was amazing. Always upbeat and helpful. What a joy to work with him! We threw him into a little messier than usual real estate situation and he identified something about it that we had totally overlooked - and the deadline to respond was days away. He saved us so much headache! You could do no better than to call Robby if you are in the market. You will be glad you did. read more

A little over a month ago Robby helped us close our second transaction. This time we were the sellers, but everything I'm about to say most certainly also applies to our first experience when Robby helped us buy our first home. He is consistent. He cares. He's knowledgeable and patient. He's honest. He's prompt and reliable. You can, without a doubt, count on him to represent you to the best of his abilities. He knows the rules and exudes exceptional communication throughout the entire process from start to finish. He follows through and then follows up, just another reason to believe that he cares and truly enjoys what he's doing. Seriously, this guy is the real deal. read more

Robert helped me find a house in Sparks, NV in 2020. He was very helpful throughout the entire process - from recommending a viable lender to post house purchase follow-ups. He was timely in showing houses he thought I would like, facilitated seeing houses I showed interest in, and ultimately helped me find the perfect house for my needs. He explained every step along the way, shared the pros and cons of each major decision, and was very helpful when minor hurdles presented themselves. Robert Gales was professional in all aspects, knows the ins and outs of the Reno/Sparks real estate market, and will make sure you are completely satisfied with his services. I recommend him highly for your housing needs. read more

When you work with Robby you get A+ service every time. Robby is a consummate professional that has helped 100's of clients over the last decade, making him one of Reno's most knowledgable Realtors as well. Combine all these things together and it's easy to see why Robby is the highest rated Realtor on Yelp. read more

My husband and I found Robby using Yelp so we were bit skeptical not having a personal referral for a real estate agent. It turned out that he was a perfect choice and was nothing short of wonderful to work with in buying our first investment property. We live in the SF Bay Area and wanted to buy an investment property as we plan on relocating to the Reno area in about a year. We don't know Reno well and this being our first investment property we weren't very knowledgeable in this area either. Robby knows Reno well as a native and is well versed when it come to investment properties. He shared his knowledge willingly and guided us through the process making it very simply for us. He was alway professional, on time, and followed through when he said he would do something. We can ask a lot of questions....... my husband was impressed when Robby was honest and answered that he didn't know the answer. He gave an answer that he thought was correct and later confirmed it. We will not hesitate to work with Robby again in the future and recommend him without reservation. Thanks Robby! read more

Robert Gales helped us find the home we wanted in one day of intensive looking. He hooked us up with a good property manager and negotiated us through all of the normal back and forth that one expects when purchasing a real property. His knowledge of the various areas and where the development was taking place in Reno was extremely helpful. He knew what roads were being built which would affect the value of the property. I have purchased over 2 billion in real estate for large pension funds and know a professional when I see one. Real estate is a local business, which each location can be affected by all future city planning and development. I would highly recommend Robby to anyone trying to learn the Reno area quickly. read more

Best real estate agent EVER!!! We found Robby after reading his stellar reviews on Yelp and Zillow. The plethora of 5 star reviews are very well deserved. Robby is very knowledgeable, incredibly responsive and just all around the nicest guy. We had a bit of a complicated situation - FHA loan after short sale and buying from out-of-state - and he made the entire process simple and stress free and lord knows I needed that as I had a bunch of other stressful things going on, which he was very understanding and mindful of. He also recommended an excellent loan agent to us - Seamus Murphy at Guild Mortgage - which we are forever grateful for. The two worked seamlessly together to push our purchase through in a timely manner. Highly, highly recommended!!! read more

Robby and Sarah are phenomenal. I relocated to Sacramento and had to do the majority of communication and preparation from Sac, so I had to rely on Sarah to coordinate everything. With little comps to go off and a short target timeline to sell, they consulted and recommended the right listing price and we closed my house with a full price cash offer in two weeks. They truly made the experience easy for me and acted on my behalf. If I end up back in Reno, I'll be calling the Gales' for my next purchase. read more

Rob was an amazing help to me and my family when we were looking to buy our first home in Reno. We were relocating from California and Rob really took the time to show us around town so we could figure out where we wanted to buy a home, and what the best parts of Reno were for us. He made home hunting fun and enjoyable, and is extremely knowledgeable. After searching for a house for some time we found the perfect house and couldn't be happier. Rob is a great guy and genuinely cares about helping his clients find the right house to call a home. I would definitely recommend Rob to anyone looking for a house in Reno especially if you are new to the area. read more

I'm a realtor in Seattle and my client is being relocated to Reno. She and her husband were very nervous about moving and purchasing a home in Reno since they did not know the area. As a fellow Realtor I had high expectations and wanted an agent who would take care of my clients the way I would. I referred them to Robby and HE DID A STELLAR JOB! His professionalism and knowledge of the area really helped to put my clients at ease. He has great follow-up and customer service skills. Robby continued to communicate with me and my clients answering all their questions and addressed all their concerns. Robby set up homes for them to view when they made their visit and he found the perfect home for them. They loved working with Robby, they were very impressed with how quickly he found them a home, he helped them negotiate thru the inspection, and they loved how smooth the whole transaction went. In addition, he referred them to a great mortgage broker Seamus Murphy at Guild Mortgage who they enjoyed working with. Robby and Seamus worked together to create a smooth and quick transaction. My clients are so excited to move into their new home, and are so grateful for Robby's help and my referring him. If you are looking for an outstanding agent he's the guy! I highly recommend him and will definitely refer him again. read more

Robert Gales is an exceptional real estate agent that will get you into the right home. Rob is an exceptional Realtor. Rob was our agent and sold us our home this month. Rob knows the market and he works hard for his clients. Rob knows how to work out solutions that will get you into the right home for the right price. If you are looking to buy or sell I would highly recommend this agent. read more

Couldn't give Robby enough praise. He is smart, knowledgeable, highly motivated to get things done....and truly just one of the nicest people you could ever meet! Finding a Realtor who you can trust IMPLICITLY to be honest and straightforward, with excellent follow up and customer service skills...isn't always easy to find. Robby is the BEST I've ever worked with and can't imagine anyone feeling otherwise once they've met him. Highly recommend!! read more

Robby has been our agent twice. First when we bought our house in 2016 and when sold the same home this year. We couldn't recommend him enough. He is very professional, easy to work with and knows what he's doing. During our second time working with Robby, we relocated across the world. It was important to have a realtor who kept us in the loop, work hard to get the deal done and made the deal as stress-free as possible. Thanks again! read more

I am a Realtor in Texas and my best friends were moving to Reno. I know how difficult a long distance move can be and I wanted to make sure they got the best agent possible. After speaking with Robert I knew he was the agent for them and far exceeded my expectations. Not only did he do a wonderful job for my friends but he kept in contact with me during the whole process. I would highly recommend him! read more

Our experience with Robert as our listing agent was the best we've ever had with a realtor. He did a fantastic job with the listing photos and from listing to sold was less than a week. I would not hesitate to use him again and have recommended him to several friends! read more

As a mortgage lender in Northern Nevada I feel as though I have a pretty good understanding of our market. However, if there is ever a question I need answered, the first person I call is Robert Gales. I have had the pleasure of working with Robert as a representative of both buyers and sellers. He listens to the needs and wants of his clients and delivers time and time again. I am confident in referring any client to Robert. Not only will he treat my clients right, he will make sure they get the right price no matter what. read more

Robert Gales was wonderful to work with, and really went the extra mile to make our first home-buying experience fun, successful, and efficient. We are currently living on the East Coast, and despite a 3-hour time difference Robby was lightning-fast with all of his responses to us. He was also gracious in answering all our questions, and took the time to educate us in addition to getting things done. His attention to details got us into the home of our dreams within a day of it coming onto the market. If you need to buy or sell a home in the Reno/Tahoe area, Robert is your man! read more

Approximately three years ago I started looking at buying a home in Reno. I found Robert on Yelp, contacted him and we began the process of my search. From the very start I knew I was in good hands. Robert is patient, extremely knowledgeable in regards to the market, the area and all the ins and outs of buying a home. Robert knows the area very well and most importantly, with this knowledge did not waste time with me looking in areas that he knew would not be a good fit for me, because he really listens to my wants and needs for a home and it's location. I indicated patience, I say this for it took me three years to finally make the move. After numerous trips, Robert never "complained", never gave me anything other then professional prompt service. If your looking for an honest realtor, someone who you can trust with the complicated, stressful process of buying a home, Robert Gales is your man. Lastly, Robert has assembled a crack team for any assistance needed in the process. I never felt ignored, always had a phone call returned and felt comfortable that I was getting the right information. I see no reason to contact anyone else for your buying or selling needs. read more

I've been in the mortgage business for 25 years. The Gales team are one of the very best I've done business with. If you want professional service with your best interest at heart this is your real estate team. read more

Robby was a wonderful Realtor! He was patient and helped me through every step. I am very thankful I found Robby through LinkedIn. He made my purchasing experience easy and comfortable and I would recommend him to anyone I know. - Nicole read more

My husband and I are moving from the Bay Area to Reno and this is our first time going through the home buying process. We were not only new to the home buying process but we weren't that familiar with the Reno area either. I found Sarah & Robby on Yelp and decided to contact them after reading all the great reviews on Yelp, and let me just say they did not disappoint. Sarah contacted me back only within 2 hours of my first e-mail. My husband and I had many questions but because of our work schedules, we weren't available to speak to them until after 7pm. Sarah & Robby were able to accommodate setting up a late evening conference call and within minutes of speaking to them, we were so impressed with how easy going they were. They were able to educate us on the process and area, things to consider when buying new construction and the overall finance process. They were both personable and we felt so comfortable and connected when speaking to them. We gave them our list of what we were looking for, specifically new construction with a next gen or multi-generational home. Sarah at this point took the lead and we set up a time on when we would be up in Reno so Sarah can show us around. Since we didn't already live in Reno, I wanted to only take one trip up and focus a day on looking at houses and I appreciated how Sarah strategically mapped out the day to ensure we weren't wasting time driving back and forth across town to look at houses. She didn't waste our time showing us houses which didn't meet our needs and I liked how she only showed us next gen or multi-generational homes. We found a home we loved and Sarah was on it to get the process started. We got into contract and Sarah was able to hire someone for us to do the inspection. Because we are still in the Bay Area and working, we weren't available to drive up for the day of the inspection. Sarah offered to be there for us during the inspection and she called me afterwards to update me on how it went. She gave me the breakdown on what the inspector saw and what needs to be done, etc. It was great to know that I could really rely on her given us not being available to be there. For our first walk through, my husband wasn't able to join me so I drove up to Reno on my own and Sarah was there with me for the first walk through. She was my second pair of eyes and she helped blue taped the house on things that needed to be fixed. She didn't have to be there with me but I appreciated and am thankful of how involved she was in the process. There were some things I didn't even notice, like some cracks on the tile, scratches on the cabinets, etc and she caught those items and blue taped them. If it wasn't for her, then those scartches and cracks would probably still be there...haha! After all is said and done, we officially closed on our new home and got our keys this past Monday, Oct 31st. I originally contacted Sarah & Robby on Aug 30th and Oct 31st we got the keys. I really want to thank them for their committment on helping us and especially to Sarah for being so involved in the process. I'm so glad I reached out to them and I would HIGHLY recommend anyone that is looking for an agent to contact Sarah & Robby! read more

Robby came into our lives at precisely the right time. He really listened to us when we were trying to do a 1031 Exchange, showing us homes that were in our price range and close to Reno's downtown neighborhood. My husband and I really appreciated that Robby didn't waste our time showing us homes that wouldn't interest us and when we found the property we would ultimately buy, he hung in there (through thick and thin), educating himself on things he wasn't sure about and freely sharing his knowledge with us. Robby's patience, humor, and accessibility were all major assets to buying our first home in Reno. Five stars! Robby is not only a really nice guy, but his availability and negotiating skills are stellar. He really went out of his way to make the process as simple as buying a home can be. Buying an older home is not without its problems, yet Robby's upbeat attitude made the buying process so much easier.Thanks, Robby, for hanging in with us, we wish you great success! read more

Being first time home buyers is an intimidating experience. We did not know any realtors or really where to begin. My husband met Robert at a networking meeting, and he kept in touch. Nothing too overwhelming, just an email every now and again to see how our progress was coming. When I finally saw a house I wanted to view, I called Robert to ask what I should do. He encouraged us to get preapproved for a loan so we would not be disappointed, if we could not make a bid. I am so glad he did; houses were flying off the market. Robert along with our lender truly guided us swiftly and calmly through the process. He was very prompt by email to any of our questions, and there were many. He has wonderful people skills and was great at working with the sellers' realtor who was in my opinion, difficult and rude. Robert even helped us to contact the sellers after closing for additional forms we needed. If you choose Robert as your realtor you will be in trusted and capable hands. read more

My wife and I bought a condo with Rob as our Real Estate Agent and it was a wonderful experience. There's a great deal of industry lingo that we didn't understand and Rob took the time to explain everything. I was confused about something one Sunday and shot off an email expecting to hear back from Rob sometime on Monday and 15 minutes later he was calling me. He explained everything until I felt comfortable with the situation. I would definitely recommend him to anyone looking to buy a house. read more

I'm a first-time homebuyer and I couldn't say enough about Robert. He was always available whenever I needed him and very prompt in replying. He is very knowledgable about real-estate and worked with our schedule to find us the perfect home. I was very excited to find that he works for "Homes for Hero" which gives back to the community and homebuyers. I especially enjoyed that Robby gets to meet you on a personal level and is more of a friend than a real-estate agent .He is very enthusiastic and hard-working and we are very happy with our home buying process. Even months down the road, after buying the house he continues to keep in touch and ask how things are going which is very appreciated. Thank you very much Robby for all of your time and help with our home buying process!! read more

We closed on our dream home 2 weeks ago with the help and expertise of Robert Gales. I was so happy with his professionalism and willingness to go out of his way to help us find the right home. He certainly went above and beyond the call of realtor duty to accommodate our schedules! read more

Robbie was so quick and efficient when I had a time limit to get a market analysis on my Reno home. He was personable, intelligent and responsive to calls and email. I am not a patient person when it comes to professional behavior and quick return of communications. Robbie was on top of it! I highly recommend him. read more

Robert was great in helping us sell our house in South Reno. He is very personable and professional. He also has a great photographer on hand that took fantastic pictures of our house for our listing. He really made selling our house effortless. If I had a question about anything he was very quick to get back to me with an answer. We highly recommend Robert and we will definitely be using him again. read more

Robert Gales is great to work with, he represented my boyfriend and I in the first time home buying process in Northwest Reno. I felt that Robby actually listened to what I wanted and what I was looking for, he was working to find what we wanted no matter how long it took. Also, Robby is genuinely enjoyable to be around while plodding through houses, even when the search gets discouraging. Both he and Sarah gave honest opinions and remained optimistic. When a home unexpectedly popped back on market, Robby saw it and realized this might be just what we were looking to buy. Within three hours of being back on market, Robby was able to get us in to see what would become our new home. This speaks to how well Robby kept our line of communication open; whether it be emails, phone calls or text messages, he was always very prompt and clear in his communications. I'll also mention that Robby was great through the entire process, communicating with our lender, the title company, the seller and the inspector. If I had any questions, Robby was always there to assist and keep things moving. In a competitive buyer's market, you need someone like Robert Gales who will keep working for what you want. If ever going through the real estate process again, I would certainly work with Robby, whether it be buying or selling. read more

Robert Gales sold my home this summer and did so in a matter of weeks. What I really liked about Robert was that he was always reachable! Even if he couldn't take my calls he would text me and get back to me as soon as he could. He was very optimistic and informative throughout the whole process. He organized a professional photographer to come out and had amazing beautiful photos taken, it made our online advertisement look stunning. Robert is very upfront and honest, which is very needed when you are selling your home and trying to do so rather quickly. We had a few bumps with the people purchasing our home and to ease my stress and help me feel comfortable Robert assisted with a few items by compromising his commission as I felt taken advantage of by the buyers, Robert stepped in and took care of the matter. He was able to easily put himself in my shoes and wanted to make the experience more enjoyable and stress-free. And he did!!! I would hire him again and recommend him to anyone selling their home in the Northern Nevada area. You can also tell Robert isn't a salesman kind of guy, he has a lot of passion and it doesn't come across forced, it's just who he is. read more