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    Robert G Victome, DDS

    1.0 (1 review)

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    8 years ago

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    Richard S Lubell, DMD

    Richard S Lubell, DMD

    4.0(3 reviews)
    0.9 mi

    I was referred to this Endodontist by my former Dental Group, "Perfect Smile" in Wellington,…read moreFLorida, because a root canal that had been performed on me there had "Failed". I developed a horrific infection that literally blew up overnight and I just couldn't understand how this happened. My first impression as I walked in was of Dr. Lubell's Office Manager/Receptionist who advised that they would allow me to make payments and were giving me the "HMO" price, but the payments needed to be made within 3 months to the tune of $450.00 per month, because I, like thousands of Palm Beach County residents, do not have insurance (much less Dental Insurance) nor do I have a few thousand sitting in a reserve account for just such situations like this. I do not have $450.00 per month to spare (I barely have $100.00 after bills) so I sold the only jewelry I have to my name and was able to come up with $825.00 which I thought was a pretty good start. Instead of being happy I came up with ANYTHING (which was not going to be the case initially...) I was sternly told that payment was expected on the SAME DAY each month and I had better let her know what day my card was to be charged for the remainder of the balance of $580.00 (this, by the way, is a DEBIT card - not a credit card I can pay over time). By the time I got to see the Endodontist, it was after 5:30 and I suppose because I was an "Emergency Patient" being seen at the end of the day and probably because he was tired, he was not even remotely pleasant. I was spoken to with sarcasm and criticism. I was criticized by Dr. Lubell because I let my condition go on "so long" that he had to use much more Novacaine than is normal .... (so, it was MY fault I was in the condition I was in, huh? As I stated before, I had a Root Canal done about 2 years ago with "Perfect Smile Dentistry" in Wellington, FL - Paid in full, I might add... Apparently, unbeknownst to me, Root Canal's "Fail", requiring a 2nd Root Canal AT FULL COST, AGAIN, I MIGHT ADD. I have had [unfortunately] many, Root Canals and have NEVER had one "Fail"). So, my tooth blows up on me and within 1 day, is so infected that I want to kill myself from the pain and NOW, not only is "Perfect Smile" not willing to take responsibility for their "Failure", they send me to this guy who makes everything MY fault and whose Office Manager treats me as though I'm a derelict off the street they're required to treat! He states that he is unable to reach the infection so he'll just leave this gaping hole in my tooth for a WEEK and afterward, will fill with temporary filling on my next visit. When I asked if I'm able to eat and if so, how (obviously fearing any food particle making its way up that canyon he's left behind), I'm told in the most sarcastic manner to "chew on the other side". I can only hope this procedure works this time. Only time will tell. I can say this - unless you have a GREAT dental plan and a few thousand in the bank, don't expect a pleasant doctor/patient relationship out of this guy. I was left with a very bad taste in my mouth and I'm not talking about the Novacaine. Unfortunately, I have to go back to this guy in a week. Another word of caution - apparently, I am required to go back to "my" Dentist's office to have the tooth filled permanently.... the SAME office that "Failed me before requiring I pay TWICE for the same procedure!!!!! I'm not saying my situation is Lubell's fault, but based on his attitude and that of his staff, toward me, if I ever need an Endodontist, I won't be going to see him and I certainly would not refer. I mean .... is it REALLY too much to ask that a health-care professional, who chooses to work with the general public, actually be kind and considerate toward those he or she practices on? Especially financially - considering the current economic situation of the U.S.....

    A painless experience. I was in severe pain all night. The only thing that helped was ice water and…read moreit only lasted a minute or two. I was referred to Dr Lubell first thing in the morning. They saw me right away. It was a very pleasant experience. My pain was gone as soon as he numbed me. I never felt anything during the visit and have been pain free since. I highly recommend this office!

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    Richard S Lubell, DMD
    Richard S Lubell, DMD
    Richard S Lubell, DMD

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    Elite Oral Surgery - Entryway to waiting room

    Elite Oral Surgery

    4.1(14 reviews)
    4.9 mi

    This office is phenomenal in so many ways. Literally, physically, the office is beautiful, with…read morefish tanks, artwork, and painted walls and ceilings all throughout that I could see. The waiting room is designed to be pleasing to guests, including a kids area that was not gaudy, a table for people to sit upright at, or more comfy options. Did I have to actually go into the appointment?! But I'm glad I did. First off a state of the art 360 x-ray, the surgeon jumping in to answer a question I needed to proceed but before the consultation. My consultation was incredible thorough. I learned so much, was privy to a giant view of my x rays and answers to questions- and I felt very very confident that the surgeon and staff truly have my best interest at heart. There was no pressure at all, just concern, and I felt very heard. If I proceed with the oral surgery, this will be where I go for it 100% no question. But it didn't end there! I was taken to a small room equally decked out with decor _and_ the other side of the waiting room fish tank, and a very kind person sat down and went over all the costs with me line by line. This was an incredibly thorough explanation- and I feel so grateful to know that going into this I am in not only in the best hands teeth wise but also with regard to my finances. I can't imagine a more pleasant discussion about billing ever in my life - thank you to each and every person who made my visit so awesome. I've put off having this appointment for years due to fears around oral surgery and in just one appointment, I not only feel certain I need it, but confident that this was be the least painful physically and financially as humanly possible. Thank you!

    I've had several appointments with Dr. London and he and his staff have been extremely kind and…read moresupportive. I highly recommend them.

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    Elite Oral Surgery - Dental degrees

    Dental degrees

    Elite Oral Surgery - Business storefront.

    Business storefront.

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    Jade Dental Palm Beach - Jade Dental - Dr. Ellys

    Jade Dental Palm Beach

    5.0(9 reviews)
    3.8 mi

    I love this dentist! Their receptionists go above and beyond, I really feel like they care for me…read morelike family. Their hygienists are friendly and gentle with cleanings. They are willing to accommodate my needs for every visit as a highly anxious patient. They also found a tooth infection that had gone unnoticed for several years, and referred me to a wonderful specialist.

    Jade Dental is the most modern, friendly, compassionate, and comfortable dentist I have ever been…read moreto. I truly feel like they genuinely care about every patient, not only about their dental health, but also about making sure they feel comfortable and receive the best treatment plan for their individual needs. One of the most wonderful things about Jade Dental is that they provide dental work specifically for veterans who otherwise wouldn't be able to receive care. I had gone to a different dentist before and had a horrible, even traumatic experience. Through a veterans organization, I was approved for care, and the very next day a kind person from Jade Dental called to schedule my first appointment. From the moment I walked in, I felt comfortable. Everyone was welcoming, the atmosphere was comforting, and there was even fun music playing. Dr. Fernandez went over my treatment plan and answered every question thoroughly. Over the course of a few visits, I received a deep cleaning, a couple of root canals, a couple of fillings, a couple of extractions, and a bridge. I never felt any pain throughout the entire process. Every person at Jade Dental was amazing, kind, and comforting, and I truly appreciate the care they have given me.

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    Jade Dental Palm Beach
    Jade Dental Palm Beach
    Jade Dental Palm Beach - Dr. Ellys Fernandez

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    Dr. Ellys Fernandez

    Robert G Victome, DDS - oralsurgeons - Updated May 2026

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