Did not stick to his word. Had a lot of trouble with normal communication…read more I can't recommend him.

We had an amazing time buying our home in Albuquerque with Joe Brooks! Joe was incredibly…read moreresponsive, communicative, and supportive throughout the entire process. He explained everything about buying a home in detail, answered all of our questions, and was always available. Joe was incredibly knowledgeable about everything and negotiated fairly. He is also well-connected across town and has a lot of insight to local businesses that will support new homeowners. We are very excited about our new home!

My husband and I just relocated from Houston to Albuquerque and I cannot stress enough how…read morewonderful our experience with Ben as our realtor was! So communicative, really expeditious, and an all around joy to work with. He made our out of state move WAAAAY easier. Thanks Ben!

Selecting a realtor is not an easy task these days especially for someone buying a home from out of…read morestate. You must have a good rapport with the agent, have a level of trust, and definitely a sense of humor is a must! Ben was all that and more, from the first time I talked to him he struck me as a genuine person, he was very professional and allowed me to express my wants and needs with what I was looking for in a house. His attention to detail and impeccable follow through is what made our home buying process so flawless. Always communicating and available to answer any questions that I had, which gave me peace of mind that every thing was being taken care of and under control. Thank you Ben for looking out for us and making this process such a positive experience. We couldn't be happier!!

I used Affordable Realty Services to sell my rental house to my tenants. The price for his sales…read morecontract is way better than paying a realtor, no question about it. He was easy to contact and answered all my questions. My one disappointment is that once the contract was executed, he seemed to disappear. Joe, the buyers, and myself all missed completing one detail about the timeline for payment of earnest money until I caught it after the purchase agreement was executed, and when I reached out to Joe I got no response. Luckily it wasn't an issue between me and the buyers, but I felt like he should have at least responded since I paid him to draft the contract.

I signed up for the with Joe that included lockbox and paperwork. I only needed the paperwork…read morein the end because I held my own open house the first day and sold my house. It was a very pleasurable experience. I was able to talk about my house to the people that came in and answer their questions and show them things that they wouldn't have seen with a realtor. I saved over $30,000 and enjoyed the experience. This is a great way to go I hope more people start using it.

Was connected to the group via Zillow to set up a showing. After having second thoughts about the…read morehouse and cancelling the showing, Caleb Armstrong kept sending me messages after I told him I did not want to speak to him and the team anymore on 3 separate occasions. He then signed me up for marketing emails. Highly unpleasant and a bit unnerving. I would actively avoid this group going forward as a selling or buying agent.

I really think you should use Kiki and Kristina for your real estate transaction! Just go ahead and…read moreuse them! You will be glad you did! Here are some reasons: Lots of people in Albuquerque just seem to be a bit slow and unmotivated. It's the land of mañana and low expectations. I've seen this in other realtors I've interacted with here. Kiki and Kristina are not like this. I think it helps that they've had experience in competitive fields like acting, marketing, and entrepreneurship and in other cities like Los Angeles and Boston. They are sharp, strategic, and hustlers. They will WORK for you. This is especially important when selling a house, as we were. Going back to how they have experience in other fields: I've never seen any other realtors do such a good job at marketing when selling a house. Kiki has a degree in marketing, and it shows! They do online marketing and SEO; they write really engaging and creative home descriptions; they make amazing home videos. They also think through what the buyer must be thinking and wanting. Every engagement with a potential buyer (whether online, through answering their realtor's questions, etc.) becomes an opportunity to show how your home can match up with their needs. It's a really different approach than just slapping a listing price on a house and having an open house and waiting. I think their approach helped to get our home under contract within two days and for much more than we had expected it to get for it. Kristina did an amazing job negotiating our home sale price and terms of sale. We got everything we wanted and more. She is very smart and perceptive and did a great job on this. Lastly, they and their team are just easy and painless to work with. They are kind, engaging people and their team is professional. They responded quickly and thoroughly to all our questions and never left us hanging. We had about the easiest, most fun home sale experience possible. Just go ahead and use them as realtors!

We moved into our new build Hakes Brothers home in Rio Rancho in 2024. We recently came home to…read moretiles from our roof on the ground that fell off, also hitting and chipping our neighbors stucco. This also happened two houses down. We have submitted a warranty request, called on several occasions, also called their legal department and we cannot reach anybody, get a response or call back. Once you close and move in, they are done with you. Poor quality and poor construction. DO NOT BUY!

If it were possible to give negative stars, I would give -5. PLEASE SAVE YOUR MONEY. My family…read moremoved to NM 2 years ago and we spent close to 1 million dollars on 2 Hakes Brothers BRAND NEW homes. These homes are poorly constructed and the customer service is atrocious. Over and over we have to call for WARRANTY WORK. We get the run around constantly from our customer service warranty representative, Steven Contreras. He promises to get repair workers to our homes but we have to continue to call over and over again. The appliances that they charge an extreme premium for are ALL TRASH. Out of the 14 appliances between the 2 homes, over half have had to have service and 2 have already had to be replaced before they were 2 years old. Out of 14 brand new homes on our street, there isn't one home where the sliding glass can be easily opened. I had to have repair men out 3 times to work on it, and it still is very difficult to open. My windows were not sealed, had a house full of sand. My laundry room light broke in less than a year, we have been trying to get Steven Contreras to send an electrician for 2 months but we just kerp getting the run around. If we had known how awful these people are WE WOULD HAVE TAKEN OUR MONEY TO A DIFFERENT BUILDER. PLEASE READ ALL REVIEWS AND GO TO THE BETTER BUSINESS BUREAU and read all the complaints about this company before giving them your money. You will not be satisfied with a Hakes Brothers Home.

So they are managing my property let prior tenant wreck my garage door and of course not pay. Now…read morethey keep charging me for garage door. Why is not fixed after multiple times of me paying? They have not answered my email or call.

This company is trash after living in a property for almost 2 years and being a tenant who pays a…read morerent on time every month I have been mistreated and I hope to warn people. After they took a rent check and cashed it before rent was due they charged both late and overdraft fees and have not corrected their mistake. Since living here I have had notices that on my door again because of their mistakes and I have had probations put on me again because of their mistakes. This company is money hungry and does not care about the tenants if you need to rent somewhere do not rent here. It is a waste of money and they do not care about you. Run do not walk away

I would not even give them 0 stars , I bunch of liers , I would never do business with them again…read moreor recommend them at all , I never received my deposit back because the house was not " move in ready " when no where in the contract we signed said the house had to be "move out ready " we still paid someone to clean the house before turning in the house , tried contacting Robbie but she just doesn't care anymore , I hate making bad reviews for business but this is not right , be careful with network realty.

Been a client of Robbie and Team for well over 10 years now. They do an amazing job, are…read moreprofessional and thankful that they manage our properties.

We rented our first home in Albuquerque from Joe Azar with Metro Commercial Reality, Inc…read more and I can say that my experience with Joe is the single best experience I've ever had as a tenant. To begin with, our apartment was clean and everything was fully operational when we moved in. It was genuinely, "Move-in Ready", and we didn't have to spend hours tidying up in order to make our new home livable. This is a very big deal to me as I have sadly had the opposite experience in the past. Throughout the course of our lease, we had a couple of things break or stop functioning properly and on every single one of these instances repairs were made within 24 hours. In fact, there were even a couple of times where repairs were completed within hours. Anybody who has ever had a poor landlord/landlady knows how impressive this is. I can say from personal experience that I've had to deal with broken and dangerous conditions for nearly the full duration of my lease in a couple of rentals I've lived in over the years and Joe's responsiveness is second-to-none. Finally, and most importantly to me, Joe is a genuinely good person. Though I'm sure he would never mention it himself, Joe truly knows and cares about his tenants. I learned a great deal about Joe's character during the sad occasion when one of my neighbors passed away unexpectedly. Joe displayed a level of kindness that is very rare these days and he was extremely supportive of my neighbor's mother during her time of grief. Words cannot adequately express the depth of respect and compassion Joe showed during the process of honoring the life of my neighbor and I can honestly say that I feel deeply blessed to know Joe. We were planning to rent from Joe indefinitely because of our wonderful experience leasing from him, but we had the good fortune to qualify for a home purchase so alas, we do not live in one of Joe's properties any longer. If you are searching for a well maintained home with a truly extraordinary landlord, I highly recommend Joe Azar at Metro Commercial Reality, Inc. You will be very happy you gave Joe a call. I refer every person I know searching for a home to Joe without hesitation. Leasing an apartment from Joe was a great experience.