I couldn't ever even get anyone to answer the phone or return my message so I had to go elsewhere.read more

Beat fast reliable service! My car needed an alternator last minute and he was able to fit me right…read morein the schedule! Wil definitely be back!

Tim is the best mechanic I have had the pleasure of working with in the state of Oklahoma. First he…read moreis someone I trust my car with. For context, I am a mechanical Engineer, my car is like my family, I only trust to leave her with people I trust. Tim is someone I trust more than myself. He is very knowledgeable, very resourceful, very honest, his prices are fair and shop is clean. I change my tires with him and fluids. We also check the engine.

Grace Automotive is a small-scale operation providing high quality work, excellent customer service…read moreand competitive prices. I needed some work done on my car and they provided a free inspection and estimate and proceeded to get the parts and get my car fixed within the day. The work looks great and the price was unbeatable. Highly recommended.

All we can say is WOW! Accurate Automotive is PROFESSIONAL, KNOWLEDGEABLE, PROMPT, REASONABLY…read morePRICED & Most important, HONEST. Too many times over the past few years, more than one dealership's service department has left my husband, son or myself feeling taken advantage of, charging TONS in hourly labor to "figure it out", followed by waiting for snail mail parts. THANKFULLY, that has not been the situation here... OUR EXPERIENCE: My husband & I recently purchased a cute lil 16 year-old "fun car" (with only 18,000 original miles) & the air conditioner suddenly stopped working, only blowing hot air. We Googled the potential causes & braced ourselves for a worst case scenario. We decided to try Accurate based upon the positive online reviews & are SO GLAD that we did. They quickly identified the problem as something basic... Which ended up only costing us $102 to have fixed. We never would have known otherwise & could have easily been overcharged elsewhere... INSTEAD, this repair not only cost much less than expected, we even had our vehicle back the same day. Accurate's OWNER ACCOUNTABILITY & QUALITY CONTROL are a breath of fresh air. They are hands-on & their employee whom we met at pick-up was equally IMPRESSIVE... BOTTOM LINE: It is impossible to have a dependable car without a dependable mechanic. In this single visit, they have earned our complete confidence. We HIGHLY RECOMMEND Accurate Automotive to everyone wanting peace-of-mind that their vehicle is in the right hands. 10/10. THANK YOU!

Do not use this company. I called and got a quote to install a Street Monster transmission. They…read moregave me the price to do this and we agreed, and I paid. With nothing said when I got home from deployment a week after the job was done found a Ready transmission from Monster. I called the shop got a few stories and word it was an accident. So I called Monster to try and setup an easy exchange to get the right transmission when I found out the owner had called and got the quote for the transmission I asked for and the transmission I found in my truck all under my name. This Ready transmission was never brought up or discussed or point out to me, and was asked, I asked for the Street by name as I was looking at in on Monster's website. The quote only had a small up charge on the transmission, then the labor over head of shop. Accident is ruled out when you pull a quote for something that is not apart of this job. The stories still coming, but now the news and lawyers are too. Guess they did not figure on me doing oil change the day after I got home, but should have know I already had an expedition upgraded I know what I am looking at. If I would not have changed my oil I would not have caught the scam.

I've never had a major repair here just brakes and other maintenance, but they've always gotten my…read morecar back to me within the day and prices are extremely fair! Love them.

excellent customer service and communication storming the process!! Highly recommend!!read more

Been a loyal customer since they started. Always had 3 vehicles all going through several sets of…read moretires each along with engine and interior repairs. I gradually began noticing an increase in cost, several times a very noticeable out of line increase. Price of tires is always way more than you are quoted because of all the extra items, service and fees added. I hate that valve stems are extra charges separate from the tire itself. It's part of the tire. Tire has to have them and they should not be an added cost. Tire disposal is not my problem. I shouldn't have to pay for extra to haul off the stores trash. One of my vehicles is a Lexus SUV. I am used to everything being more expensive for whatever reason. But when I got the bill for 1300 dollars for four tires I was not happy, but paid it. Could have went anywhere else for half that. Having a charge account is to convenient because its easier to just put it on the tab. But the reason I am writing this is I believe they crossed the line. There should be some consideration for the years of being a customer. Maybe not get special deals but at least not get tagged for every penny they can. My daughters window would not move and it was half way down completely stuck. I called told them need passenger window repaired, no problem. She took it in told them passenger side window needs fixed. They gave her an "estimate" cost of 100 dollars which she reported to me and I approved it. I picked her up as they were taking it in the shop to have lunch and shop. Before lunch was over they called saying it was done. I was shocked how quick. Less than an hour. Dropped her off, they put it on my tab handed her the bill and the keys and off she went. She puts the bill in the glove box and life went on. A week later the window gets stuck the same way, i told her to take it back but the next day it began working. A month later it happens again and I forced it closed and told her to just leave the damn thing up, all the while THINKING the bill was close to the estimate of 100 dollars. 5 months pass since repair and it breaks again this time it is stuck bad so I told her to bring me the bill so I could see if there is a warranty on their work still thinking it was 100 dollars. I opened the bill and noticed that they, billed me for replacing BOTH front windows one of which worked fine and was never mentioned as needing or wanting repair. Parts were 150 per window for a new motor in each. Labor charge for installing both was a SUB total of 350 dollars. Here is the beauty part, they charged me 100 dollars which on the top of the bill was referred to as "estimate" but in the billing part was now called a diagnostic charge. Which meant that, we said the window is not working, they agreed to repair the window. I did not know why it didn't work but assumed that prior to repairing it THEY would figure out why it didn't work in order to complete the repair. Broke window, find out why its broke and fix it, is what I believed the process would be. I was wrong. Figuring out the "why" it is broke costs 100 dollars calling it diagnosis time. I would have waived the diagnosis fee just to see how they intended to repair a window without knowing why it was broke. Moving on to the second page of the bill a transportation surcharge of 2.50 as included. I assume thats how much it they charge to drive it 20 feet into the shop. I always kinda figured that was free or I'd have driven it in there myself OR they can fix out in the lot. 2.50 was how much I made per hour at my first job. The bill continues and for some reason this was my favorite. 60 dollars for shop supplies. Would really like to get an itemized list of what supplies were used and the cost of each. Loyal customer for 20+ years and get charged 60 bucks for shop supplies. I'm surprised they didn't charge me for printing out the bill. One more note: on page one it states "customer requests repair of right front window". On the second page it states "Both front windows repaired by customer service tech Donald". Estimate was 100. Actual cost 831.00 for installing one window motor, allegedly. 831.00 for a repair that one week later failed and failed 3 more times within 4 months. One might wonder if a new motor was actually installed considering it lasted one week. AND it really brings into question if anything at all as done to the working perfectly driver window. That one didn't fail after a week because it was never broken. But it was my fault for not reading the bill. It was my wifes fault for putting an automatic pay every month like every other bill has. But it's their fault for fraud. I called and told my story to whoever answered the phone. Told him that she was bringing her car in later and I want the window fixed and all you will hand her when she picks it up is her keys. That happened. Not sure what to do about the bill. They never offered to make any of it right even after he saw it

Tate Boys is great! They are pretty quick and are helpful at trying to identify things to watch out…read morefor without upselling you. They aren't always the cheapest, but at least I know they'll do a great job and stand by their work. I wish they could do more kinds of auto service sometimes, but they do more than the average tire shop.

What a nightmare experience!…read more I feel like I experienced old school bait and switch. The salesman either flat out lied to me or I am not sure what. I specifically asked what the difference was between a base model and a premium. He said let me check and went inside to check. He came back out and he told me that upgrading to the premium provided extended range. I based my ENTIRE purchase decision on this detail. This was not the case. The premium vehicle I purchased does not have the extended range. Please do not trust their salesmen and just drive to Tulsa if you need a Ford.

I had my car serviced here and everyone was super nice and helpful. If I ever need a new car I will…read moredefinitely buy here.

It is not often I can qualify an auto dealer for a 5 star review., in fact, never…read more However, Patriot in Bartlesville gets my vote. While both Trey and his manager conducted their negotiation on behalf of the dealer, they were cordial, professional and fair in their dealings with me. I understand that the livelihood of all depend on Patriot getting the most money for their sale, and offering the least for my trade-in, we all knew each other's position on the transaction, and eventually made an acceptable deal. I insisted on using my bank for financing, but after a thorough review, Patriot gave me a second chance to handle the financing themselves, and I ended up far better off than I would have been otherwise. I was so pleased with everything, I even let them talk me into a 3 year service agreement! I'll have to drive to Chandler for service, but I am happy all around with my experience. Sincerely, William (Bill) Blaschke OKC

I rarely leave negative reviews, but my experience with this dealership was one of the worst…read morecustomer service experiences I've ever had. Over the course of more than nine weeks, my vehicle was in and out of the dealership for transmission issues, and although the transmission was eventually replaced, the entire process was handled terribly. Communication was virtually nonexistent. I had to repeatedly call just to get basic updates, and every time I spoke with someone, I was given a different explanation or told that yet another random part needed to be replaced. It quickly became obvious that no one seemed to know what was actually going on with my vehicle, and no one made any effort to keep me informed. Unfortunately, getting my vehicle back wasn't the end of the ordeal. Because it was still having transmission problems, I paid out of my own pocket to have it inspected by a transmission specialist. Their findings were alarming: the transmission was leaking, the seals were badly corroded, and the transmission fluid was completely empty. This was on a transmission the dealership had just installed. To make matters worse, the rental vehicle the dealership provided while my car was being repaired had its own issues. During the time I had it, the rental needed an oil change, so I took it in for service. After the oil change, the drain plug or seal had not been properly secured. By the time I made it to work--over an hour away--the rental had leaked out nearly all of its oil. I had to stop and buy oil myself just so I could safely make it back home and return the rental to the dealership. It was unbelievable that even the loaner vehicle experienced a preventable problem because of improper service. I immediately contacted the dealership and explained the situation. I reminded them that I commute more than an hour each day for work and had unknowingly been driving a vehicle with essentially no transmission fluid because of their workmanship. When I brought it back, I was told replacing the seal "isn't something they do." That explanation made absolutely no sense considering they had just installed the refurbished transmission. Even worse, no one apologized, acknowledged the inconvenience, or showed any concern that I had to spend my own money to diagnose problems that should have been caught before the vehicle was ever returned to me. As if that wasn't enough, my vehicle was also damaged while it was in the dealership's possession. It had been backed into something hard enough that the rear bumper had to be replaced. I wasn't informed about the damage--I discovered it myself when I went to the body shop. Instead of immediately taking responsibility, I was told they "didn't know it was there," which is extremely difficult to believe. The lack of honesty was just as disappointing as the damage itself. Mistakes happen. What matters is how a business responds when they make them. Throughout this entire experience, I was met with poor communication, inconsistent explanations, subpar workmanship, a complete lack of transparency, and zero accountability. Returning a vehicle with a leaking transmission and no transmission fluid isn't a minor oversight--it could have resulted in catastrophic transmission failure or left me stranded during my daily commute. Yet there was no apology, no ownership, and no urgency to make things right. While I appreciate that the transmission was eventually replaced, that does not excuse everything that followed. Customers should never have to beg for updates, pay out of pocket to verify repairs, discover damage to their own vehicle, fight to have legitimate concerns taken seriously, or have more problems created while driving the dealership's own rental vehicle. Based on my experience, I cannot recommend this dealership. I genuinely hope they improve their communication, workmanship, quality control, and accountability because no customer should have to endure a nine-week experience like this simply to have their vehicle repaired. They also deleted my review !! Be aware

I was suggested to take my Subaru Forester to Madden Auto after I had struggled to find a…read moreaffordable and honest shop to take my car to. I had been informed that I was having a head gasket issue and Madden Auto would be a fantastic place to take it for the fix. I was delighted and had my car towed to Madden with hope. Madden Auto agreed that the head gasket was the issue and therefore did their best to fix that. My car, being incredibly stubborn, foiled all of Madden's attempts. I am pretty sure that this car somewhat traumatized both me and Madden Auto Repair for life! Numerous issues continued to appear and were almost always completely outside of our control making this project seem impossible. Until, Madden Auto made the decision that changed my life, and they bought my car a 'new' used engine. They informed me that not only had they made this decision, but also that they would be helping me with the cost because of all the difficulty. Madden Auto charged me an unbelievably fair rate, far less than I could have received anywhere else. I cried and hugged Vicki tightly as I received my car keys. Madden Auto was incredibly fair, honest, and kind and genuinely gave me one of the biggest gifts I have ever received. I truly want everyone to be aware of this amazing shop and their incredible work. As someone from a completely different state and a young college student, I could have been easily taken advantage of. Madden, however, took care of me like family and I would be completely lost without them. This shop is the epitome of honest, kind and truly a gem. If you are needing anything, I would ABSOLUTELY suggest taking your car to the wonderful trustworthy hands of Madden Auto Repair.

From the owner: We started this business in 1996. Our shop provides full service to your vehicle, from brake pads…read moreto tune ups. We are a Jasper Engine and Transmission vendor and also carry Interstate Batteries. We offer competitive pricing but most important we do not try to sell you work that you do not need. We pride ourselves in honest, dependable service in a timely manner.