1. Robbins Headache Clinic

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Riverwoods, IL

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Robbins Headache Clinic

4.5 (16 reviews)
Closed • Closed

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10 months ago

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8 years ago

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Review Highlights - Robbins Headache Clinic

“She is patient, kind, compassionate, and never stop educating herself about headache treatments.”

Mentioned in 3 reviews

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Northwest Neurology

Northwest Neurology

2.7(22 reviews)
5.1 mi

I have been a patient of Dr. Katsamakis and the infusion center since 2013. I will never change…read moreneurologists. Everyone here is caring and comforting. I look forward to my monthly infusion appointments! I highly recommend Dr. K if you need his care!

Rude, uncaring, disrespectful staff. Cannot recommend, and I see others feel the same way too. If…read morethere are great doctors here, its a real shame their customer service isn't better. My husband tried 3 times this week to get an appointment with the Libertyville office. The receptionist (same person each time) was incredibly rude, disrespectful and very unwilling to help. She should be fired and I cannot believe that this person would be allowed to work there based on this experience. This was the absolute worst customer service I have ever experienced with a healthcare company. I called for my husband not too long ago today and she rudely hung up on me while I was - very nicely may I add - explaining how much pain my husband was in, and that there is a technology issue with receiving information via fax to get an appointment scheduled. There is something wrong with this person. My husband's doctor faxed paperwork over 3 different times this week and they are telling us they are not getting it - hence why I was hoping for an alternative way to receive the paperwork needed to get the appointment. Seems they do not care much for patients or trying to assist with resolving any issues like this that come up. At this point, I'm not even sure I want my husband in the care of this place. A simple test was all that was needed to get scheduled, if they cannot even get that right, how can we trust their medical services too?

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Sanders Court Pediatrics

Sanders Court Pediatrics

2.9(28 reviews)
2.2 mi

The doctors here are great. We see Dr Breen and love her. She's a great doctor but is also a mom…read more She's very understanding of the ups and downs of life with little ones and always has great suggestions and is very easy to talk to. Any other Dr I've seen for sick visits have been great as well- friendly, explain everything throughly, well-informed. Nurses are great too. Definitely feel confident that my kids are in good hands with this practice, much more so than my previous pediatrician group. I do however understand some of the complaints about the receptionist and that's why I took off a star. There is one in particular (I'm not sure of her name) who can be very abrupt/always seems annoyed that you're calling. Others I've spoken to lately have been fine though. I love the doctors/nurses here so much I can deal with a little abruptness over the phone.

I was extremely disappointed with the professionalism and communication from the office staff. The…read moresecretary repeatedly interrupted me and placed me on hold with music before I was able to explain why I was calling. The lack of communication and the way my calls were handled made the process unnecessarily frustrating. Patients should be treated with courtesy and professionalism, particularly when they are calling a medical office for care. I hope the office addresses this issue and improves the way calls and patient communication are handled moving forward.

Robbins Headache Clinic - neurologist - Updated October 2026

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