I saw Dr. Karen Norrick for follow up testing where I expressed concerns with the lighting at work…read morecausing headaches and asked for help with lighting devices or if she could simply recommend some indoor glasses to help relieve headaches. She refused to help citing she can't prove that my anatomical differences in my eyes are why I get headaches and referred me to my PCP for EYE ISSUES. She was rude, smug, unconcerned, and I left crying out of frustration. 1 star, only bc I was forced to give it.

Preferred Eye Care is definitely the best place to go if you want thorough and friendly service!…read more I've been going on and off to Preferred Eye Care throughout the years, and from now on, this will be the ONLY place I'll be going . I had a visit last year for corneal ulcers due to poor contacts I received from a different doctors office, the doctors here were great! She also gave me samples to try, which was appreciated when you're on a budget! I've since been back to have a contact and vision appointment, and I've had no issues with any of the products they've given! Some of the prices are a bit higher but once again, you're getting a much better quality! Overall, the last few years I've been living in Indy and making the drive to Marion because that's how much I trust this company and the doctors and staff behind it.

Does anyone know where Dr. Tom is located at now? I owe my sight to him+ wonder where he is now…read morepracticing at.

The doctor is cheap! The exam didn't feel like it was all inclusive, felt like he skipped over a…read morelot of it. After over an hour and a half, finally got checked out. Only to find the prices were outrageous! Its been over a month now since my exam and I still haven't received my contacts! Very upset. Dont go here.

From the owner: Dr. Melvin L. Frecker offers Eye care service such as, Eye Exams for Contact Lenses, & Eye…read moreGlasses, checking for Glaucoma, Cataracts, Diabetes, Macular Degeneration, Floaters & Spots and Macular Degeneration to the Marion, IN area and surround areas. Call today to Schedule an appointment

This was the best eye exam I have ever had. It far exceeded the one I had a year ago at the…read moreHuntington office. Dr. Dawn was very thorough. She explained a lot to me and didn't hurry through the exam. The staff was friendly and helpful.

Thanks to Dr. Derby for coming up with a solution for my eyestrain problems. The single vision…read morelenses that I use for computer work, grading papers, and other close work function much better for me than progressive lenses. They reduce the arthritis pain in my neck because I can move my head freely while focusing on my task. I love them, and thanks, again!

Sent a bill after appointment. I paid in the office and then insurance kicked some back. I called…read moreto try and understand why nothing was said that this might happen and the lady got extremely rude, cut me off, and then said I was the one with the attitude after asking me "Well you signed it, why did you sign it without reading it"! To which i responded i trusted my DOCTOR to tell me over just handing me stuff and saying sign here, sign here. Her name is Janna and this is the reason I will travel out of town instead of dealing with them treating me badly. Poor customer service.

From the owner: Experts in eye health…read more At Midwest Eye Consultants, our eye doctors and staff are committed to providing excellence in eye health care for your entire family. We embrace the ongoing evolution in eye care by combining the worlds of optometry with ophthalmology, providing both primary eye care and secondary eye care with expanded technology and knowledge. Our eye clinics carry a wide selection of the latest designs in eyewear to fit your lifestyle and your budget. Our compassion goes beyond our offices into our communities. Through our eye on community program, we can reach out to those who need us the most. Our doctors and staff volunteer their time to make an impact through local events, charities and more. We are a proud partner of Leader Dogs for the Blind.

Horrible experience from start to finish. Wish there was an option for no starts…read more front receptionist check in lady - She's utterly rude, dismissive , and has a horrible disposition. answered not one question asked or presented to her for clarification and understanding. Unfortunately it seems to be a running theme. Attempted to contact call center to have concerns addressed. Call center representative, was on it. Advised she wasnt sure in regards to the few question i presented and offered assistance to local office. Advised rep on situation that just took place at the marion location. Was transfered to Manger to have concerns addressed and hopefully questions answered- so that a child could get seen and have their glasses from thebappo8ntment that was scheduled for this day 12.16.25. Foolish to think anything positive, clerification , or answeres to prevalent questions would come from speaking to someone from the location that issues started from. But I still tried to no avail, but speaking on very rude , not helpful, no information or explanation having , nasty disposition, interaction with the 1st person of contact to this business. A very lack luster phone interaction with manager Nicky. Better luck to others who seek care at the marion office. This location and the staff at the front desk along with manager Nicky, didn't answered any prevelny needed question, offer a resolutions or resolve. Will seek another locations that shows they care about the people who they interact with and people who they provide care to. Can't speak on care from doctors and opticians. Didn't get to that point. However it makes one questions if the doctors and opticians are okay with the lack of respect , the rudeness, misinformation or lack of information customers and patrions are given. Why would the care be different from the doctors and opticians there? Will definitely make sure to advised others to get to better care from a higher qualified team of workers who are caring, concerned for their customers, and want to offer the upmost quality of care and information respectfully to all whom enter the establishment. So sad that this is what this small town is left to deal with. I'd suggest going elsewhere, where you're met with a professional, respectful staff who shows the patorns dignity , compassion, kindness, and care. From start to finish. Because poor customer interaction from managers and staff is all I've experienced. Came with questions & excited about this child's journey to see clearly. Left feeling very demoralized , and disheartened. Would not recommend based on the very impact-full short dealing and interaction from this locations. I'm sure the lady at the front desk wouldn't want any one to treat her nore her family in the ways she interacted with us. Do better! All staff is heald accountable for bad and good interactions. One shouldn't being the in custome service industry if unwilling to assist. Now if unable that's another issue. But that wasn't not the case today with this lady and "manager".

From the owner: Experts in eye health…read more At Midwest Eye Consultants, our eye doctors and staff are committed to providing excellence in eye health care for your entire family. We embrace the ongoing evolution in eye care by combining the worlds of optometry with ophthalmology, providing both primary eye care and secondary eye care with expanded technology and knowledge. Our eye clinics carry a wide selection of the latest designs in eyewear to fit your lifestyle and your budget. Our compassion goes beyond our offices into our communities. Through our eye on community program, we can reach out to those who need us the most. Our doctors and staff volunteer their time to make an impact through local events, charities and more. We are a proud partner of Leader Dogs for the Blind.