What a wonderful hotel! I found out that it has been family owned since it was founded in 1886…read more Five generations now. Our room was beautiful: a king size bed, a writing desk, several drawers for clothing, a small refrigerator & much more. The bathroom was clean & large. Several well known authors have been in the Monteleone Tennessee Williams & Truman Capote, Ernest Hemingway & Eudora Welty to name a few. A gym is on the top floor along with a bar & rooftop swimming pool. It's considered one of the most haunted hotels in New Orleans. The Mrs swears we had a ghostly encounter. They have motion activated lighting under the beds. So when you get up in the middle of the night, you don't stub a toe or run into a wall. We were asleep in the bed when the lights came on & woke us up. Neither of us had gotten up. Everything was still. The lights on her side of the bed lit up & then my side came on. I just went back to sleep. Everyone we met there was friendly & great representatives of the hotel. Just a few steps from Bourbon Street, we found the hotel & its staff were fantastic & really enjoyed our stay.

I stayed at the Hotel Monteleone for two nights…read more The first morning, I got wake-up calls at 5:30 a.m., 5:32 a.m., and 5:36 a.m. I had not requested wake-up calls. Later, I discovered that 100% of the hotel received these wake-up calls. That's pretty terrible, especially waking up that early after a night in New Orleans. That's 90% of my complaints about the hotel, but I do have others. The carousel was not working in the Carousel Bar. The hotel room bathroom was very, very small. You could hear a lot of street noise even from the 11th floor. Would I stay at the Hotel Monteleone again? I've stayed there a few times in the past, but I would think three times before staying there again.

Quiet location just a block from Bourbon Street. Clean property with coffee available 24/7 and a…read morevery nice garden and pool area in which to relax. The staff, in particular, Pierre made the stay very enjoyable. Great personality with good recommendations.

We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

My husband and I stayed at The Roosevelt over Labor Day weekend. We stayed for 5 nights. I…read morebooked through Amex Travel and I'm Hilton diamond. I did receive a lot of F&B credits to use by booking through these sources which allowed me to try all of the restaurants and shop a little. The hotel itself is very nice and the rooms are comfortable. Service was also excellent as expected. We do typically get some sort of diamond perk or Amex recognition in our room and we did not this time. It's usually some kind of thank you note with candy, something local. We ate at the buffet 3 morning and I found it okay. It was probably the worst Waldorf Astoria buffet I've ever had. There was another breakfast option called Teddy's café, but it was closed for renovations and had only a small pop-up coffee and pastry option. We did have dinner at the restaurant one night during happy hour and on their special fried chicken Monday. We really wanted to try the fried chicken, but the happy hour was so good that we filled up and couldn't make room for fried chicken. Highly recommend the happy hour!!! We did a pool day and really enjoyed the service, the pool and the pool bar.

I love this hotel. It's a nice spot. My room was clean. The…read moreservice was amazing. The bar is nice. The people are nice. The hotel has a pool and a spa The Resturant was good All of the Bellmen are excellent and friendly

This "hotel" is so much more than just a place to stay. It truly is an embodiment of what I…read moreimagined New Orleans would be. The numerous courtyards, hallways, alcoves, architecture details, and bursting character made it a destination in its own rite. Quirky and surprising with every turn, I started and ended every day with a smile. It's not a chain, it has flaws but those add to the charm. We stayed in the Petite Loft king room, on the suggestion of several phone conversations with a staff member while my crisis of indecision. The room wasn't bright and airy but was bursting with the New Orleans feel. The decor was a mix of culture and ethnic influences. No two pieces "fit" the other but somehow were perfect. Downstairs was a living area, full bathroom, kitchenette that was well appointed. The Loft area had a king bed (comfortable, nice pillows), small closet and half bath. I have only two "complaints"...additional lighting in the Loft and a proper headboard for the bed. I did hit my head twice on the shelf trim behind the bed (admittedly my fault but it could be great for accident prone people like me). I am attaching photos but my lack of photography skills do it no justice!

What an amazing place with great customer service! I had selected 2 other places and they both sold…read moreout before I could book them. This hotel came up as an option in my App. Their reviews were outstanding. When I arrived, they were justified!

This is for the bar next to the lobby. From the afternoon we walked in there till the Sunday we…read moreleft. The staff at the hotel bar looked after us really well. It was the weekend of my bachelor party and we ran into the manager's shift and she got us all started with some pretty good drinks. It was there that my friend got me a pretty well made Manhattan that i would definitely have again when I go back. For the rest of the long weekend including being out by the pool, both Isaias and Camryn looked after all of our drinking needs. She made a good vodka cranberry and margaritas and Isaias looked after bringing them to us when we hit the pool in the mornings. They were the first people we saw in the mornings for a drink and they never had any pressure from us. We nine guys kept things simple watching sports while waiting for the remainder of the group to come down. On Sunday when the World Cup Final pre-show was on, they got us drinks before we all headed to the airport. Camryn and Isaias were an awesome team at the hotel bar and I hope they are well and getting plenty of good tips. Thanks for a very fun and enjoyable weekend.

The Bourbon Orleans Hotel is a beautiful old hotel built in the early 1800s with a storied past. It…read moreis said to be "one of the most haunted hotels in America". It's in a great location in the heart of the French Quarter. The lobby is quite ornate with lots of seating, a water station with plain ice water and cucumber ice water, and a coffee station just off the lobby. There's a nice pool and the bartender came by regularly to take drink orders. We got two rooms for a one week stay. We had a Deluxe King overlooking the street and other family members stayed in a Grande Two Queens room overlooking the pool. Noise from the street and hallway both can be quite loud, so ear plugs are a must, especially if you're on the 2nd floor as we were. The first floor bar can get very loud and we were right over it. Our king bed was too soft and sagged on sides where people have slept most. Pillows are way too big so I used a rolled up towel as a neck pillow instead. The TV is big but not a smart TV so we couldn't sign into streaming services. WiFi is free and strong. There is no comfortable chair in either room. Small loveseat at the foot of our bed is uncomfortable and too close to the tv to use. Other room had a better sofa an appropriate distance from the tv. We have a small end table but no large table or desk. Coffee maker and fridge in the rooms but no microwave. Everything feels very clean. Our closet door was stuck and wouldn't slide closed, making it difficult to access the safe on the other side. Same in second room. What are the odds? Bathroom makeup mirror light doesn't turn on. Same in the second room. Guess the odds are good. In our bathroom the very loud exhaust fan turns on randomly all day and night. Second room exhaust fan doesn't work - switch was broken off, so they didn't have that annoyance. Not many outlets in the room, not enough conveniently placed, and some were old and loose, so an apple charger was too heavy to stay plugged in. Lots of lovely design elements from old architecture throughout the hotel that you don't see in newer buildings, like the large half circle window in our room. Our window shutters don't close completely so the room is bright all night long from street lights A great shower with a double shower head and water comes out both at the same time. Shower gel, shampoo and conditioner dispensers in the shower. Towels are soft. We tried to eat breakfast at the hotel restaurant, but the sign says to wait to be seated so we stood there with lots of empty tables visible and servers visible, but they ignored us and the other people waiting. Eventually we all left and got breakfast elsewhere. This place is clean, historic, and in the perfect location. It's too bad they're not maintaining the rooms better for guest comfort. With the right management, they could easily turn this into a five star hotel. Such a pity.

My husband and I came here to meet my sister and her friends who were guests at the hotel for…read morecocktails in the lounge before going out and had a lovely time! Drinks and customer service were wonderful and the hotel is stunning! I accidentally left my phone on a table and hours later came back to the lobby desk where they had it charging for me, how nice!

It was so terrible that we left after the first night and got our money back. We were on the top…read morefloor, in an upgraded room and it looked liked something from a nightmare. Nasty bathtub shower combo, no toilet closet, no counter space. Sad window with dingy curtains. Air conditioning that didn't work. Just run down and sad. We ended up staying at the Four Seasons and it was night versus day difference. I will never stay at an Omni again because they are all super rough and fake fancy. Lobby and outside of the building looks nice, but that's it. Omni is not a nice hotel whatsoever, and I wouldn't even stay there for free.

Very nice, clean and spacious, perfect location. Covered parking available a few blocks away.read more

We stayed at French Market Inn on our last trip to New Orleans and would definitely stay here…read moreagain. The location honestly made the trip so easy. We could walk to so many restaurants, shops, and things we wanted to do in the French Quarter without constantly needing a car or Uber. The courtyard was one of my favorite parts of the hotel. It's so pretty and peaceful to sit out there after a busy day walking around the city. The pool area was also really nice and made me wish we had packed swimsuits. We did have an issue with the AC when we first checked in. We came back to the room later and realized it still hadn't cooled down. Staff did send someone to look at it, but we sat around waiting for a while before finally being moved to another room. I just feel like that part could've been handled a little quicker. Other than that, we really enjoyed our stay. The room was nice, the location was great, and overall it was a really good experience.

Conveniently located, nice rooms, lots of space. Very friendly and welcoming staff. The service was…read moregreat, which is hard to find these days. We were helped quickly upon check-in and the staff was very welcoming and friendly. Every time we contacted or interacted with any staff, they greeted us quickly and always acknowledged our presence. Didn't see a single staff member on their phone. They were always willing to help. Room was nice and spacious for this price point. We stayed on Monday through Wednesday during the week and late October. I was honestly surprised at a base rate of $140 per night. Almost unheard of these days unless you are in a rural area. I was given an upgrade to a larger room based on status, but unfortunately it just overlooked the parking garage. I was told that they do not do complementary upgrades to balcony/bourbon street rooms, but unfortunately this property does not give you the option to use suite night award upgrades. Mariott platinum status members and higher can get free continental breakfast in the restaurant. It's not a buffet, it's a sitdown restaurant. But it was a good amount of food and gratuity is included, which is nice. There are food options available for purchase as well as alcoholic beverages. The bar/restaurant for the evening is nothing to write home about, just has some simple bar food. But it's nice to have that available. However, I recommend just walking right outside the hotel to all of the wonderful food in the French Quarter. We had a room at the end of the hall that faced interiorly over the parking garage, but we did still hear some noise from the street. Be prepared if you are a light sleeper, this will likely be a very loud hotel. However, we weren't too bothered by it. They do give you complementary earplugs. Most of the noise came from the person above us who was clunking And walking extremely loudly almost constantly. It sounded like they were constantly dropping things. So not sure what that was about. But our first two nights we didn't get much sleep because of that. Also, the water pressure was terrible in our shower and the water did not get very hot. Overall, a good stay. Would stay here again.

When in town for a convention, I was a bit intrigued by this hotel location and felt it might make…read morefor an uncomfortable stay with little rest and a lot of noise. I was pleasantly surprised to find this was one of the most comfortable and quietest rooms of any hotel I've stayed in. I arrived hours before check in on a Sunday and was told my room wasn't ready but they would text me when it became available. I easily stowed my luggage and headed out for a delightful lunch at Mambo's down the street. It was no time before I got a text and headed back to check in. The lobby was very pretty and secure with nice restrooms located down the hall, a beautiful bar area and courtyard swimming pool. My room, 221, was clean and spacious for my stay with a beautiful view of the courtyard and pool. The pool got busy during the day, but the noise level was moderate and it closed at 10 PM which prevented any late-night pool noise. The bed was very comfortable, the shades kept the room darkened for sleep and I heard absolutely no noise from Bourbon Street. The housekeeping staff were always friendly and the front desk and concierge the same. Always ready to help, offer suggestions or just smile and greet you as you came and went. The little market inside was stocked with water, sodas, snacks and beer if I wanted a little snack or late-night treat. When leaving, I had to stow my luggage for the day, and they were happy to do that for me at check out. Great experience here. Definitely will keep this hotel in mind for when I visit NOLA again.

Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

This is the first Ritz Carlton we have been to that we left without ever feeling like wow I love it…read morehere.. and it had nothing to do with the city (cannot wait to return to Nola) and everything to do with the inconsistency in customer service. First, I had notated on our reservation that we were there for my husbands birthday, upon check in we received a quick "happy birthday" after my husband stated we were there for his day. Our room wasn't ready yet, no problem, we returned when it was and while getting the keys we overheard a small group next to us being told they'd get a special surprise for their birthday. The employee who told the group that was the same lady that initially checked us in, she saw we overheard and at that point offered my husband a gift from the little store. That was nice, and that was it for the remainder of our stay. Our executive suite was nice, smelled a bit wet/mildew upon first entering but it either went away or I got used to it. The rooms can definitely use some small updates like refreshing the grout; cleaning the couch; adding the shampoo/conditioner/wash to the shower rather than on the separate bathtubs ledge. After unpacking we went down to Davenport lounge and sat at the bar. Frankie was the bartender and the reason we didn't want to try anything else in the hotel. I ordered a cocktail with vsop, he poured VS in his shaker, when I got his attention and told him he said "it is vsop", I said no it is not.. and instead of double checking the bottle he just returned to one of the back shelves of the liquor bottles, instead of acknowledging or apologizing for the mix up, he just poured the vs down the sink and said "let me see if we have it". He walked to the back room and came back swiftly with the correct liquor and proceeded to make my drink. His behavior in this situation really caught me by surprise because I have never encountered such a negative experience at a Ritz location. I did text my experience to the staff and got a cookie cutter apology, not even making me feel like the situation would be brought to Frankie's attention. On our second evening there we were walking back in through the doors on canal street, there was one attendant on each side of the doors, the gentleman on the right was pleasant and said welcome back, while the female on the other side seemed bothered to be at work and was tapping her fingernails on the door handle as she held it open for us. That was rather unwelcoming and just unprofessional. Anyhow, the location is perfect if you're looking to be very close to all the action of the city and the building itself is very nice. We encountered the friendliest staff in valet, I wish I got the name of the First Gentleman we encountered as he deserves praise for his excellent service and can teach some of his fellow employees a thing or two. I have been in love with the Ritz Carlton for a while now from experiences at other locations but I can say that after this visit I will book my next Nola stay at the Four Seasons (where I felt welcomed and valued when stopping in for a round at their lounge).

This was a quaint hotel in the French Quarter. The room was adequate and we got 2 free bottles of…read morewater everyday. What really set this establishment apart was the customer service. Everyone went above and beyond to make us feel welcome and to ensure our safety. I love this place and I will be returning.

**edit They changed our room…read moreTo a nice dry , room with balcony. Hope from front desk was SUPER helpful . Thank you. Hotel is still dated etc but service is good Will give 2 stars because it is a cool historical building and front desk people on duty seem to want to help . The original front desk clerk wasn't the friendliest. Then we got to our room and just feels damp , musty and unclean. (But spacious). There is this raggy musty couch that seems "damp" for lack of better word, which I wouldn't even touch. Rug seems nasty. There is a sign saying "enjoy your two artisan waters " and there are no waters here. The room phone doesn't work so If we need anything have to walk downstairs. The view is of nothing, but worst part is AC is on 60 degrees and we are sweating in here. It's not really blowing and would estimate it's about 75 in here . They are "sending someone " to fix ac but now we have to wait for this to happen and can't shower or get ready. Will update review if they make things right .