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New Orleans, LA

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The Roosevelt New Orleans, A Waldorf Astoria Hotel

4.0 (758 reviews)
PriceyHotels
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Beautiful
Alaya W.

I love this hotel. It's a nice spot. My room was clean. The service was amazing. The bar is nice. The people are nice. The hotel has a pool and a spa The Resturant was good All of the Bellmen are excellent and friendly

Biscuits & Gravy
Michelle D.

I don't even have enough words to explain how much I love this place. From the moment we checked in to checking out... there were so many magical moments that I not only will never forget but will always have a special place in my heart. Even my children I hope will forever have these memories of the care love and experiences given to us by the Roosevelt hotel and staff. I can't thank this place enough for the weekend experience and cannot wait to see you again next go round.

Paul Z.

We have now stayed here the last 4 times in town . This is one of those truly beautiful very well run hotels in a fantastic location ! I could not imagine staying g anywhere else.

Inside Lobby
Paul P.

The Roosevelt New Orleans is a beautiful, historical hotel that fits well with the Waldorf Astoria name. Despite being old, the hotel is very clean and impressive, and the staff works hard to make the stay hospitable. I was also very happy to see them providing 2 bottles of water per night (I'm Diamond for reference so not sure of the criteria), which really helped considering the constant 90+ degree weather (also I'm a kidney donor so dehydration is a huge concern and danger to me when I'm traveling). One funny thing was I didn't get a Do Not Disturb sign, but no matter. After my first night, housekeeping also left some bathrobes and a piece of mint chocolate on each nightstand, which was a cute touch. I was impressed by the hotel's restaurant called the Fountain Lounge. While I didn't see a fountain, I enjoyed eating here daily, whether it was for breakfast, lunch, Chef's Happy Hour, or dinner. While hotel restaurant these days seem to have a bad rep for being both overpriced and boring, the dishes here were both a delight and competitive compared to a lot of quality sit-down restaurants nearby. It was good to see, as Waldorf Astoria was the brand that made eating out fashionable in the first place back before any of us were born. To set expectations, I don't expect perfection in this day and age as long as the basics are done right, and I even ran across some issues. But the staff were very willing to reasonably fix things so I can leave with a good experience, such as the front desk staff that fixed a check-in/credit issue, and a big shout-out to Ari, the F&B Manager who made my day on an unusually unlucky day for me. Next time I return, I do want to try more of their cocktails as they had many interesting ones. Sadly I started getting a fit of allergies, which may be related to the shampoo. They use Aesop products, which are high quality, but personally I find the fragrance strong and the shampoo seem to have some tree oil that makes my nose very unhappy. I may have to remember to bring my own shampoo next time, which is really unfortunately, but is no fault of the hotel. They do have valet parking, but sadly no EV charging. There are also many parking garages nearby for an extended stay if you don't mind carrying all your bags to and from the hotel. It is a full service hotel however, so count on that if you need a hand! The location is good as well, as it sits right on the border of the French Quarter near Canal St, meaning you'll probably be able to get better sleep than being right in it, but it's also right next to public transit and a very short walk away from Bourbon St. I felt safe and comfortable during my stay. They also have an outdoor "rooftop" pool (I believe it was the 4th floor) with a bar. Impressive that this hotel has 3 bars, including the hotel. I didn't see a gym, but they seemed to have spa service if you're big on that. Definitely my hotel of choice when I visit NOLA again!

Patrick W.

First time at a Waldorf Astoria and it did not disappoint. My wife just turned 40 for her birthday and we celebrated at the Roosevelt Waldorf Astoria. It was an amazing stay. The shower with the pressure jets and the overhead shower was something we never experienced before. The room and the service and the attentiveness to every little detail was crazy impressive. They reorganized our tooth brushes and tooth paste. They put a little cup on our counter with the water bottles. The bathrobes inside the closet. Was out of this world amazing. The amenities included the pool, a gym, several restaurants, and beautiful decor throughout the entire hotel. Alexis our concierge and desk agent was superb. Lastly, this was close to everything in the French quarters so it's super convenient. Can't wait to come back again!

Lynn A.

Classic hotel near the French Quarter with many sites to visit within walking distance. Overall, property was clean and well kept with helpful staff visible and available at all times. Despite the hotel being busy, our room/hallways were relatively quiet with the occasional murmurs coming from next door through the wall. The Fountain Lodge made for a convenient breakfast option in the mornings. Their breakfast buffet catered to all of the dietary restrictions within our party. I had to dock a star due to the inconsistent housekeeping service for our room and others in our party. Everything from toiletries not being consistently refreshed to inconsistent turn down service to one of the rooms totally being missed and not being cleaned.

For sale snack options
Tracy W.

Nice hotel. I was greeted as I walked in. Check in was quick and polite. Room was clean. The bathroom was very small. The toilet was very close to the shower doors. Made for very awkward navigation. Beautiful views from the Pool level. The Jerk spiced chicken wings from the poolside bar were amazing. The breakfast buffet and breakfast options were awesome. A lot of people spoke on upgrades, I didn't have that experience. They offer turn down service each night but they were very aggressive. Pounded on my door which I was irritated about. I ordered room service online and it was never sent to the kitchen so I went to bed starving one night. My expectations for this hotel experience were not met. It was mixed with some good and some not so great.

Roach intruder
Anna C.

Pros: -Excellent location near Bourbon Street and shops/restaurants. -Friendly staff -Large rooms Cons: -Bugs - huge roach in my room -Scarce hot water. Ran the hot water for 30 minutes and it was still tepid warm at best. -I contacted the hotel about the above two issues, and they said they would take care of it, but never did. -Tiny gym

So beautiful!
Camilla J.

I love this hotel, the atmosphere and the service is great. Yes, its not new but it has wonderful character! The beds are comfortable and of good size. The only thing I am not a fan of is the restaurant situation, and even the staff seemed a bit confused. I was trying to find a good spot for lunch and the sent me down the hall but that was closed, the only thing open was the cafe where i sat down and someone served me water and then nothing happened... I finally caught the attention of a guy who then informed me you had to order at the counter. Plastic utensils and a very limited amount of choices. But! The absolutely fabulous bar makes up for that, it is so cool and just an absolut must see when in New Orleans.

Ron L.

I've been to Nola 20 times and this April I am going to my 20th JazzFest. Last year staying in the CBD I strolled around taking pics when I finally ducked into The Roosevelt New Orleans - a Waldorf Astoria Hotel. You don't really "duck" into this grand dame, elegant old world historic hotel. You slowly walk or perhaps saunter taking in all the beauty and luxury of a hotel originally opened in 1893 as "The Hotel Grunewald" and renamed in 1923 after Theodore Roosevelt. The Roosevelt New Orleans is located at 130 Roosevelt Way, just one block from the French Quarter. It is a 504-room landmark that features opulent, classic decor, the renowned Sazerac Bar, the Waldorf Astoria Spa, and a rooftop pool. I did go into the snazzy red hued Sazerac Bar and had a cocktail walking the long lobby walkway with cool marble that makes you forget whatever weather the Quarter is currently dishing out. For an adventure back to a different era, saunter in and enjoy.

Michelle M.

We stayed at The Roosevelt during Mardi Gras for 3 nights and it was perfect! First of all, the service all around was great! From the front doorman to the front desk personnel to the concierge and the cleaning staff, everyone was very helpful and friendly! Secondly, the hotel itself is beautiful and clean. We appreciated the extra security precautions during Mardi Gras time which kept out drunk people that weren't actually staying in the hotel. They did this by supplying day-specific wrist bands. We would definitely stay here again!

Rooftop pool
Syreta G.

An older historic hotel so keep that in mind. What was baffling is that the whole front set of elevators were not working and there was no signage to indicate that even though staff were told. The pool area looked nice and it seems there will be cabanas added. We ordered food from the bar, and unfortunately there was a mishap with it but the staff comped the bill right away. There's seems to be a nice breakfast buffet and lounge within the hotel that might be worth exploring.

Pool side.
Joel G.

We come here every August to sit at the pool and chill. Great area. Lots of choices nearby. It's a lot quieter here than staying in the French qtr.

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top quality hotel with high ceilings and stunning architecture and chandeliers! Great service from when you walk in til the end of your stay

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The Roosevelt New Orleans, A Waldorf Astoria Hotel Reviews in Other Languages

Ask the Community - The Roosevelt New Orleans, A Waldorf Astoria Hotel

Do this hotel do any special room decorations for birthday?

Yes... you should receive an email prior to your arrival from The Roosevelt concierge. If not, contact the concierge to set it up. I remember the email prior to my arrival asking if I needed anything like this set up. Hope this helps!

Is there music?

There isn't typically music in the hotel but it's New Orleans....so there's TONS of amazing music venues within walking distance or a short Uber ride away. Frenchman street has tons of great places to catch performers.

Fountain lounge menu?

They have one. Food is good. I prefer Dominica also in the hotel.

Don’t See Your Question? Ask Away!

Review Highlights - The Roosevelt New Orleans, A Waldorf Astoria Hotel

“A special thanks to Samantha in the Fountain lounge, Connoisseur Ray and the Ashley's at reception.”

Mentioned in 39 reviews

Read more highlights

Hotel Le Marais - Cute bar very quiet

Hotel Le Marais

(189 reviews)

$$

French Quarter

Quiet location just a block from Bourbon Street. Clean property with coffee available 24/7 and a…read morevery nice garden and pool area in which to relax. The staff, in particular, Pierre made the stay very enjoyable. Great personality with good recommendations.

We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

Bourbon Orleans Hotel - Lobby

Bourbon Orleans Hotel

(453 reviews)

$$$

French Quarter

This is for the bar next to the lobby. From the afternoon we walked in there till the Sunday we…read moreleft. The staff at the hotel bar looked after us really well. It was the weekend of my bachelor party and we ran into the manager's shift and she got us all started with some pretty good drinks. It was there that my friend got me a pretty well made Manhattan that i would definitely have again when I go back. For the rest of the long weekend including being out by the pool, both Isaias and Camryn looked after all of our drinking needs. She made a good vodka cranberry and margaritas and Isaias looked after bringing them to us when we hit the pool in the mornings. They were the first people we saw in the mornings for a drink and they never had any pressure from us. We nine guys kept things simple watching sports while waiting for the remainder of the group to come down. On Sunday when the World Cup Final pre-show was on, they got us drinks before we all headed to the airport. Camryn and Isaias were an awesome team at the hotel bar and I hope they are well and getting plenty of good tips. Thanks for a very fun and enjoyable weekend.

The Bourbon Orleans Hotel is a beautiful old hotel built in the early 1800s with a storied past. It…read moreis said to be "one of the most haunted hotels in America". It's in a great location in the heart of the French Quarter. The lobby is quite ornate with lots of seating, a water station with plain ice water and cucumber ice water, and a coffee station just off the lobby. There's a nice pool and the bartender came by regularly to take drink orders. We got two rooms for a one week stay. We had a Deluxe King overlooking the street and other family members stayed in a Grande Two Queens room overlooking the pool. Noise from the street and hallway both can be quite loud, so ear plugs are a must, especially if you're on the 2nd floor as we were. The first floor bar can get very loud and we were right over it. Our king bed was too soft and sagged on sides where people have slept most. Pillows are way too big so I used a rolled up towel as a neck pillow instead. The TV is big but not a smart TV so we couldn't sign into streaming services. WiFi is free and strong. There is no comfortable chair in either room. Small loveseat at the foot of our bed is uncomfortable and too close to the tv to use. Other room had a better sofa an appropriate distance from the tv. We have a small end table but no large table or desk. Coffee maker and fridge in the rooms but no microwave. Everything feels very clean. Our closet door was stuck and wouldn't slide closed, making it difficult to access the safe on the other side. Same in second room. What are the odds? Bathroom makeup mirror light doesn't turn on. Same in the second room. Guess the odds are good. In our bathroom the very loud exhaust fan turns on randomly all day and night. Second room exhaust fan doesn't work - switch was broken off, so they didn't have that annoyance. Not many outlets in the room, not enough conveniently placed, and some were old and loose, so an apple charger was too heavy to stay plugged in. Lots of lovely design elements from old architecture throughout the hotel that you don't see in newer buildings, like the large half circle window in our room. Our window shutters don't close completely so the room is bright all night long from street lights A great shower with a double shower head and water comes out both at the same time. Shower gel, shampoo and conditioner dispensers in the shower. Towels are soft. We tried to eat breakfast at the hotel restaurant, but the sign says to wait to be seated so we stood there with lots of empty tables visible and servers visible, but they ignored us and the other people waiting. Eventually we all left and got breakfast elsewhere. This place is clean, historic, and in the perfect location. It's too bad they're not maintaining the rooms better for guest comfort. With the right management, they could easily turn this into a five star hotel. Such a pity.

Four Points by Sheraton French Quarter

Four Points by Sheraton French Quarter

(267 reviews)

$$

French Quarter

This year, I hosted my Mommy Exhale Birthday Celebration at Four Points by Sheraton, and it was…read moreabsolutely AMAZING! From the moment we arrived, the staff welcomed my guests and me with open arms and made us feel right at home. The rooms were clean, comfortable, and very spacious. And the FOOD!!! OMG! Chef Byron put together an incredible menu for my birthday dinner, and my friends, family, and I are STILL talking about how delicious everything was! Thank you to the entire Four Points by Sheraton team for helping make my birthday and Mommy Exhale celebration so special and memorable. I can't wait to return next year!

When in town for a convention, I was a bit intrigued by this hotel location and felt it might make…read morefor an uncomfortable stay with little rest and a lot of noise. I was pleasantly surprised to find this was one of the most comfortable and quietest rooms of any hotel I've stayed in. I arrived hours before check in on a Sunday and was told my room wasn't ready but they would text me when it became available. I easily stowed my luggage and headed out for a delightful lunch at Mambo's down the street. It was no time before I got a text and headed back to check in. The lobby was very pretty and secure with nice restrooms located down the hall, a beautiful bar area and courtyard swimming pool. My room, 221, was clean and spacious for my stay with a beautiful view of the courtyard and pool. The pool got busy during the day, but the noise level was moderate and it closed at 10 PM which prevented any late-night pool noise. The bed was very comfortable, the shades kept the room darkened for sleep and I heard absolutely no noise from Bourbon Street. The housekeeping staff were always friendly and the front desk and concierge the same. Always ready to help, offer suggestions or just smile and greet you as you came and went. The little market inside was stocked with water, sodas, snacks and beer if I wanted a little snack or late-night treat. When leaving, I had to stow my luggage for the day, and they were happy to do that for me at check out. Great experience here. Definitely will keep this hotel in mind for when I visit NOLA again.

The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

(537 reviews)

$$$

Central Business District

Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

This is the first Ritz Carlton we have been to that we left without ever feeling like wow I love it…read morehere.. and it had nothing to do with the city (cannot wait to return to Nola) and everything to do with the inconsistency in customer service. First, I had notated on our reservation that we were there for my husbands birthday, upon check in we received a quick "happy birthday" after my husband stated we were there for his day. Our room wasn't ready yet, no problem, we returned when it was and while getting the keys we overheard a small group next to us being told they'd get a special surprise for their birthday. The employee who told the group that was the same lady that initially checked us in, she saw we overheard and at that point offered my husband a gift from the little store. That was nice, and that was it for the remainder of our stay. Our executive suite was nice, smelled a bit wet/mildew upon first entering but it either went away or I got used to it. The rooms can definitely use some small updates like refreshing the grout; cleaning the couch; adding the shampoo/conditioner/wash to the shower rather than on the separate bathtubs ledge. After unpacking we went down to Davenport lounge and sat at the bar. Frankie was the bartender and the reason we didn't want to try anything else in the hotel. I ordered a cocktail with vsop, he poured VS in his shaker, when I got his attention and told him he said "it is vsop", I said no it is not.. and instead of double checking the bottle he just returned to one of the back shelves of the liquor bottles, instead of acknowledging or apologizing for the mix up, he just poured the vs down the sink and said "let me see if we have it". He walked to the back room and came back swiftly with the correct liquor and proceeded to make my drink. His behavior in this situation really caught me by surprise because I have never encountered such a negative experience at a Ritz location. I did text my experience to the staff and got a cookie cutter apology, not even making me feel like the situation would be brought to Frankie's attention. On our second evening there we were walking back in through the doors on canal street, there was one attendant on each side of the doors, the gentleman on the right was pleasant and said welcome back, while the female on the other side seemed bothered to be at work and was tapping her fingernails on the door handle as she held it open for us. That was rather unwelcoming and just unprofessional. Anyhow, the location is perfect if you're looking to be very close to all the action of the city and the building itself is very nice. We encountered the friendliest staff in valet, I wish I got the name of the First Gentleman we encountered as he deserves praise for his excellent service and can teach some of his fellow employees a thing or two. I have been in love with the Ritz Carlton for a while now from experiences at other locations but I can say that after this visit I will book my next Nola stay at the Four Seasons (where I felt welcomed and valued when stopping in for a round at their lounge).

The Roosevelt New Orleans, A Waldorf Astoria Hotel - hotels - Updated October 2026

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