1. Roak the Florist

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    Auburn, ME

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    Roak the Florist

    3.0 (1 review)

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    1 year ago

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    Ann's Flower Shop - My mom didn't love her birthday arrangement that was sent to her and the business did not want to do anything to rectify.

    Ann's Flower Shop

    2.8(16 reviews)
    2.5 mi

    I have purchased flowers from Ann's numerous times and have always been very happy with the quality…read moreof the flowers and also how long they last. My wife has been very impressed with the bouquets I get from Ann's and the staff has always been very friendly and helpful to help me pick just the right thing.

    Not happy and didn't receive a resolution from the business after expressing dissatisfaction…read more These flowers were not particularly vibrant. While artistic interpretation is subjective, the arrangement consisted of predominantly dark violet flowers with a few brightly colored daisies at the top. Furthermore, it was not suitable for a birthday celebration. In fact, the arrangement conveyed a somber tone and evoked memories of a funeral for my mother on her birthday. It was presented without a box or any elaborate decoration, using a generic base that lacked a bow or any embellishments. Although I cannot express my disappointment in your response, I believe that customer satisfaction should have been a consideration in your decision-making process. If you felt that this was the best arrangement you could create for her birthday, I understand your perspective. However, I would have anticipated that customer satisfaction would be a factor in your decision. In the future, rather than experiencing disappointment or attempting to justify an inexpensive arrangement, I suggest that you seek feedback from customers to understand their expectations and preferences.

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    Ann's Flower Shop - $90+ I didn't think these were worth it

    $90+ I didn't think these were worth it

    Ann's Flower Shop - Flowers you're supposed to get.

    Flowers you're supposed to get.

    Ann's Flower Shop

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    Roak the Florist - florists - Updated October 2026

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