Extremely professional, on time and actually mechanically included. I own a large commercial…read moremechanical firm, work on high end exotic cars and I was still very impressed and learned a few things from these guys. I would highly recommend. They did maintenance / winterization on two of my 2021 GP1800R jet skis.

that's a real professional mechanic! he's very knowledgeable and friendly…read more I noticed that he uses the right professional tools and equipment with specific user manuals for even torque rates and othere(something that even big dealerships don't use from my knowledge - they will be happy to see you towing back your ride so they can charge more). he's very passionate about all powersports! also, he comes to you! that's saves so much time and money as well! I feel very comfortable and safe when I know he's on it, instead of the money-squeezers dealerships. I know he's making sure that in the long run I don't get stuck. and that's the most important for me. I'm very glad I found him and I highly recommend him to anyone with any powersports machines!

Wow! Mr. Hook Towing saved the day!…read more First, they picked up the phone right away and immediately asked important questions I hadn't thought about. After assessing the difficulty of the tow (a vehicle without keys, parked on a residential street in-between two other parked cars) they quoted a totally fair and reasonable price. Since, without keys, the vehicle couldn't be moved out of its parking spot in a traditional way, they actually found a neighbor to move their car so the tow truck could get behind our vehicle. This is an incredibly thorough and smart level of service. Once the vehicle was dropped off at its destination, Mr. Hook Towing sent photos to show exactly where it was parked. Then, ini minutes, I was able to pay over the phone and got an emailed receipt. Being that I was out of town when all this happened, you can imagine what a relief it was to receive such thoughtful, professional, and quality service. I'm so glad I called Mr. Hook Towing! They look a challenging situation and made it easy and stress-free. Thank you, thank you, thank you!

Thank God for Mr. Hook! Our car went over some metal on 287 S in Bridgewater and we ended up with…read moretwo blowouts. We called AAA. First they said they would be there in 30 minutes. Then they said they would be delayed until 7:00 PM. We initially called them at 3:00 PM. At 5:00 a tow truck driver was driving by and stopped us and asked us if we needed help. He towed us to our local service station in Morristown so we could drop the car off and then drove us home. Thank you again! Great service with a wonderful tow truck driver!

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

I just got an Igla immobilizer put into my car to deter against all the key fob relay attacks…read more I was an old customer of theirs. Haven't been there in the last 10 years. Came back to them. Glad I did. They are very professional and the install was smooth. Vadim and Peter are gentleman. Esther the owner is great. I will be coming back for all my work going forward. I drive a 2022 macan gts if anyone is interested in getting the Igla. It's compatible with the car.

The owner reached out to be abusive to me even after being clownishly incompetent sufficient to…read moreearn my review. Skip this toxic mess. "Confused," indeed - but not by my interaction with "Ester the owner." This business is number 1 is offering a useless option to reach out for glass pricing, so they can write you a message telling you to call the shop - then double down by scolding you for wondering why they are wasting your time. Get a job. Rude people gouging transients and wasting people's time - no thank you I'll go elsewhere. They should find work they can do because interacting with the public isn't it.

Tony, the owner, provides excellent customer service and professionalism from his years of trusted…read moreservice. The replacement of my jeep wrangler windshield was hassle-free. Tony updated me along the way as I waited for the OEM windshield to be ordered from Jeep. I have no reservations in using Tony's services again.

Amazing service by their team from start to finish. From it being so cold in NY, my windshield…read morecracked about 2 feet. I called my insurance and they provided their business to go to get it fixed. I got an appointment that same day and was fixed in 3 hours. Highly recommended.

I needed to get my large scooter from Manhattan to Queens…read more. and Andrew, who happens to be a funny guy, got the job done reasonable price (I was quoted twice the price from someone else) I would highly recommend

I don't know how people gave this company full stars, I just called and asked him if he can tow the…read morecar blocked my driveway, he is very nasty, didn't want to answer any questions; very bad attitude. They are so many of towing companies out there, really don't need to call this guy, unless you want to deal with people has anger problems.

Angel and Javier were extremely helpful and patient during the repair process. It was our first…read moretime handling a claim and they made it seamless from beginning to end. In spite of being late and juggling child care, they were still gracious and professional enough to accept our repair. (Although I would not encourage tardiness ) Though our scratch was seemingly minor from a pebble- Angel suggested to replace the entire glass since it was covered from our insurance anyway. Shoutout to Statefarm! But the fellas had the integrity and knowledge to add value to the safety of my family and their reputation. That speaks volumes especially as a new parent during a post-Covid era. Honestly, the hardest part was getting there on time . The glass was immaculate by the way! And the job was complete within 2 hours. I appreciate their hard work and honesty. I would not hesitate to give their business a shot!

I contacted Angel from a neighbors recommendation, and was the best decision I could have made for…read moremy cracked windshield. Previous calls to others were confusing or too expensive. Angel explained the insurance process, ordered my top quality glass and installed at my home the next day. He was on time, efficient and polite! I would highly recommend Angel and his shop!

Best place to buy Jeep parts. Great service with friendly employees. Highly recommend.read more

Found a driver mirror for my 2014 Elantra Hatchback on their website and ordered , but when I…read morepicked it up it wasn't the right color and it didn't fit. They offered a full refund or said they would locate correct part. After the weekend they called back with correct mirror in exact color, saving me a paint job and their price was better than other salvage yards .