My husband and I are staying here for a huge military conference, and I travel everywhere with my…read moreking-size pillow from home. It has a very specific matching pillowcase from our expensive bedding set. Housekeeping removed MY pillowcase from MY pillow and left me with only the satin pillow protector -- which meant I spent the entire night sliding off my pillow and barely sleeping. When I spoke to management, I was told, "Sorry, we can't find it. It was an honest mistake." Except... it doesn't really feel like one. My pillow is literally twice the size of every other pillow in the room, so it's pretty obvious it didn't belong to the hotel bedding. I'm honestly beyond frustrated.

One of the best Hyatt Houses I've had the pleasure of staying at. Found myself here for one night…read moresince I was in town for the Arctic Sound System/Sitting on Saturn/Bikini Trill show in early November. Let me count the ways this hotel is quite dope: 1. Customer Service: I forgot the name of the lady at the front desk but she was a bubbly kind person who answered my questions and gave me the general run down of the hotel and where all things are. And of course I got my bottles of water! 2. Cleanliness and functional: The room was spotless and smelled refreshing with clean towels and a kitchen to boot. Also a well functioning shower which I'm not taking for granted anymore. I've been in hotels where water pressure/temperature isn't functioning or the shower straight up doesn't work. The shower in my room hit nicely! 3. Breakfast: It's complimentary and served as early as 630. My flight the next day left around 8 so I had to leave around 7 to get to the airport; fortunately the breakfast items were all laid out allowing me to fill my stomach before getting on that plane. And the items served here such as the fresh yogurt & fruit, the pastries, eggs, sausages, potatoes, etc.; just a wonderful spread! 4. Convenient location: Near the airport, there is complimentary shuttle service to/from the Tampa airport (don't forget to tip the driver) where you can get there within 10 minutes. While there aren't a lot of restaurants nearby, there is a World of Beer if you want to get your drink on and watch sports. The hotel also has a restaurant/bar built in which I've heard has some delicious wings and cocktails. Definitely recommend this hotel as one of the better Hyatt Houses. They did an outstanding job with their renovations and I'd be happy to stay here again!

Best for your money. The staff is super friendly and alert…read more Left our new car on and open and had no idea but staff walking the grounds came to our door. Also love the text messaging to the desk Love the dog walk area with the warning sign of alligators Love the view of the woods Nice doggie bags Covered area in back for smokers Quiet and nearby Starbucks and Walgreens, fast food, right off major highway Free hot breakfast $25 pet fee Would stay again. Just keep in mind although rooms are updated, still an old building

So you've just travelled diagonally across the country for the entire day, finally check into your…read morehotel and are looking forward to some rest. You won't get that here. First, you are directed to a room with paint peeling off the ceiling that reeked so badly of mildew that you worry the place might be a health hazard. So you try to call the front desk, only to realize the phone doesn't work. Cell phone it is. You're taken to an alternative room, which at least doesn't smell like mildew. But like the rest of the place, it is filthy and so badly in need of repair that you worry the place might close down any minute. Nevermind though, you need a hot shower and rest. You notice the half used toilet paper roll just sitting on the counter (what bathroom doesn't have a toilet paper holder?). The brown ring of gunk around the shower mat. You steady yourself. Just a hot shower and a good night's sleep, and you'll deal with it in the morning. But oh no! No hot water for you. The best this mildewy shower can do for you is a lukewarm trickle. You shiver as you take your lukewarm shower trying to ignore the brown water that's sloshing out from under the shower mat. You scrub yourself as "clean" as you can get in a place like this and long for sleep. Theres no "do not disturb" sign to hang on the door. The toilet doesn't flush properly and the water runs forever, so you bust out your handyman skills to turn it off. Maybe they should be paying you instead of the other way around? But what do you know, the bedside lamps only work with the toggle switch NEXT TO THE FRONT DOOR. As you paw your way through the darkness to try and get to your bed, a loud argument ensues in the hallway and a dog starts yapping incessantly. You blearily reach for your earplugs and pray for rest. If this sounds like a good time to you, by all means stay at this hotel.

This was a great stay! From the check-in to the free breakfast and the fitness center to the pool…read moreeverything was awesome! The only thing needed is having a shuttle to the cruise port. That's badly

Attn: Moffitt Cancer Center patients. DO NOT STAY HERE…read more Filthy rooms, rude front desk staff, broken toilet, crazy HVAC system, and bright lights outside rooms which have no switch to turn off and the black out curtains don't work. Funny thing is, from the lobby , grounds, and room appears so nice. Until you have search lights in your room at 3:00AM a

Location: Hotel Flor Tampa Date: June 27, 2026…read more Service: Check in & Valet During the weekend we took them to the Hilton floor and the hotel representative was Abdul since it does right away and at the chicken process was the valet who assisted with the parking and the cars as it was hectic as they have a convention of people there so it is super busy for the hotel right now but everybody is remaining cool and calm and greeting the customers promptly. They have three elevators only two of them work that's something they need to work on of course. They have a restaurant located downstairs and a cafe as well. The hotel elevators are pretty small however the rooms are nice and service is hospitable. The room fridge is inoperable and requires to be repaired or replaced. You just wanted to say thank you very much to the staff there over the weekend dealing with the numerous amount of people checking in and the valets as well.

Clean hotel with friendly front desk staff. Nicely updated with a modern style for a historic…read morelocation. Cute historic vibe with updated features. If you are not familiar you may not be aware of the elevator but based on how much luggage you have I am sure you will ask or look before taking it up the stairs. Signage directing for checkin could be better. For those getting out, the $30 for the package for water, bike rentals, and towards food is not a bonus. Allow for valet trade in versus that option. You will need to valet as no other parking options. I did not eat at the onsite restaurants but did see The Dan had a very good menu and the setup with tables and bar is nice. Construction is still going on and I was advised not to have my curtains open in the mornings due to workers. I am glad I was warned versus coming out the bathroom to a worker right outside the window.

FULL DISCLOSURE: I did NOT stay in the main tower so my statements can only be attributed to the…read moretwo-story motel-style rooms attached. My partner and I travel quite a bit for work and leisure and stay at a variety of hotels for a number of reasons (price, proximity, pets, etc.) ranging from Fairmonts and Intercontinentals to La Quintas and Comfort Inns. We know what we are booking and, at the end of the day, want a quiet, clean, and comfortable place to rest our heads. This trip was a short excursion to Disney World and we were traveling with our cat, so our hunt was on for a reasonably priced, pet-friendly hotel near the Disney Parks. We came across Ramada Inn Westgate on a travel advisory website. From the website it looked clean, modest, reasonably priced, and in a great location. Upon researching their pet policy, we found that they had a VERY approachable pet fee - $50 for your stay but they could not be in the tower rooms. That's wasn't an issue for us, as many comparable hotels would have a nightly pet fee that would have made it more than $50 for our stay. Some hotels charge upwards toward $100 per night for a pet to stay - outrageous! So we booked the hotel and set off for the Orlando area. STAFF: I never interacted with the staff as my partner went to check us in while I stayed in the car with the cat. From the few interactions he had, however, he said they were EXTREMELY friendly and professional. GROUNDS: Fairly good shape. The pool looked nice and there's a mini-golf course area. I know there are at least two restaurants as well but we didn't take advantage of either. The tower and front of the hotel definitely looks cleaner and in better shape than the back motel-style building but that's not to discredit it as being below par. Everything was in good shape and pleasing to the eye. ROOMS: Our room seemed a bit older but not in bad condition at all. It was very clean, the beds were a little creaky but very comfortable, and there's a mini-fridge in the room which I always appreciate for leftovers or a chilled bottle of wine. It's the style of bathroom where the sink and vanity are outside of the toilet and shower room which makes it convenient and accessible for families. I saw some rooms with carpeting but we were pleased with the tile flooring in our room so we weren't inconveniencing housekeeping with any litter messes. ACCESSIBILITY: There are many restaurants (fast food, buffet, and table service) in the vicinity. Liquor stores and a Walmart are within a stones throw. Accessing all of the Disney parks is also a breeze as it's only a five minute drive and there's plenty of parking at the hotel. OVERALL: A GREAT stay! I would definitely stay here again. As with any guest, it truly depends what you're looking for. Don't think you're stepping into a Grand Hyatt or Hilton, but it's great, affordable, clean, and accessible place for any family looking for a nice place to stay while in the area. I would definitely come back.

Ramada Inn was part of a timeshare package I was offered when I went down to my cruise to the…read moreBahamas. Universal Studios, Disney World, the Epcot Center and SeaWorld are in a reasonable proximity from the hotel. The rooms are clean, has a mini refrigerator, dryer and it was above average condition. Basically we used the room to go back to after a long day of enjoying ourselves at the attractions. They do offer free wifi, a pool, pool tables, workout fitness center, business center and a free shuttle to the Disney resort (about a mile or so away). Be sure you be aware of the early checkout time, which is 10 AM. Reasonable rates.

Had a two-night stay here in September 2026. First, the good. Staff was super-friendly, the…read moreambiance in the lobby was swanky (especially for Lakeland), and the property is classy. How often do you get to stay in a 100-year-old hotel? Had drinks and dinner in the bar upon arrival and both the cocktails and the steak were exceptional. Also, the hotel restaurant offered to have a to-go breakfast burrito waiting for me each morning of my stay, which was not only a solid breakfast, but saved me a bit of time each morning. The location is great, overlooking Lake Mirror, and being within easy walking distance of several restaurants and bars. Now, for the not-so-great. The air conditioning in my suite was not working upon arrival, which is a real shame, because man, that was a nice room with a lakefront view. Sadly, no other suites were available when I asked to relocate, so I had to downgrade to a standard room. Caveat: the suite was a free Diamond Status upgrade, so I can't complain too much. Second, the floor plan on the Hilton app reflects that there is an ice machine on every floor with guest rooms. This is not accurate. There are only ice machines on three of the floors. And as luck would have it, although I was on one of those floors, that particular machine was not working, so I had to go to a different floor to fill up my cooler each morning. Not a huge deal, just a minor inconvenience. Third, while I confirmed with the front desk staff that my daily food and beverage would be automatically applied to cover the cost of that breakfast burrito, I ended up being charged both days for it, necessitating a call to the front desk after checkout to remind them to apply the credit and reverse those charges. Again, the staff were friendly, and quickly corrected the issue, sending me a followup text to let me know it had been addressed. Finally, consider that the rooms on the north side of the property overlook a main thoroughfare in the downtown square area and a parking garage, so there's quite a bit of street noise, especially on Friday/Saturday nights from folks barhopping. Stay on a higher floor or on the south side of the hotel if you're noise-sensitive. All that being said, I really enjoyed my stay here, and will definitely stay here again next time I'm in town.

This Hotel Location is Downtown, although quaint, its super noisy!!!!!!…read moreUpon making reservations I specifically requested a quiet floor away from Elevators and Ice Machine as we always do. We've traveled across the Country dining and staying at 4-5 Star establishments. Just visited Italy. If you have remodeled your Hotel you should have added Dual Pane windows. Makes a huge difference!!!! I live in a New Smart home and Im use to comfort. Don't use the unreasonable excuse that you don't have single pane windows as.to why your guest aren't going.to rest well at night!!!!!!!!