Half of the pumps were not working, and restrooms were not functioning properly. With a choice of stations at this exit, suggest using a different one. Attendent working was friendly, though read more

Garbage. Why? Here's why. 1) I pulled in to fill my take at 1029( moments before 1030) when I fueled it had turned 1030 pm I went in to get a receipt which was not available and told "you will have to wait" ok fine no problem I went out to make sure I actually pumped gas into my tank. Sure enough I did. I went back in and another employee came to help. She was much more positive attitude than employee number 1. Don't worry I will get there. 2) employee number 1- informs me that she doesn't have the receipt because it was in the middle of an update. Ok. I can wait. I've seen this before no worries. I went to verify the amount of fuel I put in $36.26 and went back in. Employee 2 engages with no problems, employee comes back and tells me "I don't have a receipt for you" I asked her to repeat. She said it again. I asked why she says "because you filled during system update" so now I'm asking why she can't pull the receipt and she responds "it's lost forever" Ok so my gas is business related so I like to keep that money in my pocket. Yeah it's $36 bucks, and it's the presentation. Thankfully I don't come this way often because I will only bringing my business to the other stations in the area. The store was clean everything had its place Good general appearance But the poor attitude and lack of knowledge really did it for me. I don't know if she fed me a load of farce by saying "it's a new system" or if the receipt was truly gone (I suspect that was incorrect) 3) Now if that is the case there should be a posted sign and those with attention to detail should be able to read it and have no issues. 4) someone needs customer service skills taught to them. I wish I grabbed her name - short height, shoulder length black hair tonight was in a ponytail and dark frame glasses which she adjusted 3 times with her right hand in my quick experience with her. My overall impression went int he garbage here. But I guess it's the substandard late night gas station employee who doesn't give a flying fudge bar attitude we must all learn to endure, embrace and love ? 1 star- it's about the attitude. Manager you may want to train on the system some more. Figure out if it's a true issue or did the employee just lie to a customer. Post information to help keep this from reoccurring because I know I'm not the only one getting fuel at this time Work with your at least one employee in general speaking with customers she didn't swear but more to help a situation than escalate it with saying the wrong thing. Plus side the receipt did print off when I went back a second time. Unfortunately the other things still hold true. read more

I do recommend this place a year ago I had a injury that left me down for a few weeks . As a truck driver I was stuck and couldn't drive. The staff was always very friendly and nice and always went above and beyond. So definitely worth the 5 stars I wished I could have gave more I sure would definitely recommend read more

A bit better than most of the Road Rangers I Come across out on the road. Not a great deal of truck parking, maybe 40 Places, they also have call ahead and reserve Parking, you won't ever find me doing that. Showers were good and clean, they might wanna consider investing in some new and Matching towels and wash rags. Has a laundry for drivers 2 washers and 4 dryers, at $2.00 a go. Usual selection of truck stop snax and drinks. Has a subway sandwich shop inside, across the Street you have a Wendy's a McDonald's And a Culvers. read more

Road Ranger - a view of a gas station - Gas Stations Near Me - Rochelle, Illinois

No one following mask mandates in store, including staff. Not a single customer either.

Routine Road Ranger / Pilot Travel Centers pit stop... This place has all the amenities I've come to expect including snacks, drinks, food (Nathan's hotdogs 2/$3.00, pizza, and so on), restrooms, and they even have a gaming machine room for those who need a little of such entertainment (the 4 or so machines were all occupied just now...). The building is shared also with a Subway. Decent competitive gasoline and food prices for the area. The mens restroom was so-so on the cleanliness scale (often used but not so often cleaned)... but I was relieved they have one! I'll stop again if needed. read more

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Very clean and big inside and a subway is located just down the hallway that connects the two. read more

Road Ranger - Road Ranger/Pilot/Subway Rochelle, IL - Gas Stations Near Me - Rochelle, Illinois

I received exceptional service from an employee named Cole. I stopped to add air to my tire, but needed assistance. Cole filled my tire for me, but noticed a leaky stem. I was losing air quickly and would not make it home (over an hour away) . Cole helped me locate a repair shop, gave me directions, and even called a head so they knew I was coming. The repair shop was excellent too. Thank you, Cole! read more

Tried 3 pumps. First wasn't working, and the other two prepay wasn't working. Get your shit together RR!