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    Road Ranger - Sign

    Road Ranger

    (8 reviews)

    Garbage. Why?…read moreHere's why. 1) I pulled in to fill my take at 1029( moments before 1030) when I fueled it had turned 1030 pm I went in to get a receipt which was not available and told "you will have to wait" ok fine no problem I went out to make sure I actually pumped gas into my tank. Sure enough I did. I went back in and another employee came to help. She was much more positive attitude than employee number 1. Don't worry I will get there. 2) employee number 1- informs me that she doesn't have the receipt because it was in the middle of an update. Ok. I can wait. I've seen this before no worries. I went to verify the amount of fuel I put in $36.26 and went back in. Employee 2 engages with no problems, employee comes back and tells me "I don't have a receipt for you" I asked her to repeat. She said it again. I asked why she says "because you filled during system update" so now I'm asking why she can't pull the receipt and she responds "it's lost forever" Ok so my gas is business related so I like to keep that money in my pocket. Yeah it's $36 bucks, and it's the presentation. Thankfully I don't come this way often because I will only bringing my business to the other stations in the area. The store was clean everything had its place Good general appearance But the poor attitude and lack of knowledge really did it for me. I don't know if she fed me a load of farce by saying "it's a new system" or if the receipt was truly gone (I suspect that was incorrect) 3) Now if that is the case there should be a posted sign and those with attention to detail should be able to read it and have no issues. 4) someone needs customer service skills taught to them. I wish I grabbed her name - short height, shoulder length black hair tonight was in a ponytail and dark frame glasses which she adjusted 3 times with her right hand in my quick experience with her. My overall impression went int he garbage here. But I guess it's the substandard late night gas station employee who doesn't give a flying fudge bar attitude we must all learn to endure, embrace and love ? 1 star- it's about the attitude. Manager you may want to train on the system some more. Figure out if it's a true issue or did the employee just lie to a customer. Post information to help keep this from reoccurring because I know I'm not the only one getting fuel at this time Work with your at least one employee in general speaking with customers she didn't swear but more to help a situation than escalate it with saying the wrong thing. Plus side the receipt did print off when I went back a second time. Unfortunately the other things still hold true.

    I do recommend this place a year ago I had a injury that left me down for a few weeks . As a truck…read moredriver I was stuck and couldn't drive. The staff was always very friendly and nice and always went above and beyond. So definitely worth the 5 stars I wished I could have gave more I sure would definitely recommend

    Shell - servicestations - Updated May 2026

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