I've been a customer of Dan's Automotive Repair for years (and years)…read more Henry is the sole reason my 99 Jeep is still going at 196k miles. He's extremely knowledgeable and honest and doesn't half-a$$ anything. I've recommended Dan's to many friends and family and all are very pleased with the service. Suzanne is fast to inform me on the diagnosis and leaves the decision to proceed with repair work to me before proceeding. No surprises when it's time to pick up your car. Both Henry and Suzanne have gone above and beyond any expectations I've had. Two GREAT people. If you're looking for a friendly place you can trust to fix or maintain your vehicle, don't look any further than Dan's!

Henry and Susan are very helpful and honest. They don't try to sell you anything they don't feel…read moreyou need. Great honest garage.

If you want intelligent auto service, have Michael or his son Tommy repair your car. His experience…read moreand expertise have saved me money over the twenty years I've been going there, and my car runs like a top. Eileen C.

I found the prices very reasonable and michael is a fair and honest person. My boyfriend is taking…read morehis truck there now too. Glad we tried it. We were recommended by a friend who takes her car there all the time and has never been disappointed.

Absolutely wonderful! I made the decision to buy a SMART car off the side of the road. The seller…read morecleared/hid the OBD fail codes. Both were for emissions (of course the only thing that needs to pass inspection). SMARTs are made by Mercedes. The only SMART repair shop is New Country in Hartford and their rates for repair are on a "Mercedes rich" scale. On to my experience with Al's Garage...I brought in my SMART car to Ronny at Al's. He'd never worked on a SMART car before, but he's a master mechanic, embraced the challenge and he gave it a go! He did amazing work for me...new brakes, tune up, new seat buckle, transmission drain and fill, new motor mount and more little pesky things. Anyway, he charged me a very, very fair price. I'm sure it would have cost me and arm and a leg at New Country in Hartford, but Ronny saved me. AND he's a very nice, funny guy!! SMART car owners, go to Al's before driving out to Hartford to be taken advantage of. I'm super duper happy with Al's and you will be too.

Pleased with the level of effort shown to fix any problem. Ronnie is fair and honest.read more

Did my brakes and charged me 100s less than a garage…read more Would recommend to anyone for basic oil changes, tires, brakes and tune-ups

I can't recommend Prime Mobile Repair enough! They came right to my house and swapped out my fuel…read morefilter quickly and efficiently. Same day service like this is almost impossible to find these days, but they made it happen and got me back on the road fast. Super convenient, professional, and fair pricing. If you need any mobile auto repair in the Torrington area, don't hesitate to give them a call

Absolutely terrible service, dropped my car off on a Tuesday, was told it wasn't gonna be ready…read moreuntil the next Monday, then was told it'll be done Wednesday, then pushed back and pushed back again and once it was finally finished they had slapped on a part that I wasn't informed about for and tried to charge me an extra 150 from the original quote! Do not go here, slow work and shady practices

In this day and age you wonder who you can trust. That becomes even more prevalent when taking your…read morecar in for repairs. I found RMC to be honest, trustworthy and professional in all of my dealings with them. I would recommend them to anyone.

No complaints! fast service and reliableread more

Got an oil and filter change here and they also gave me some great advice on fixing a low hanging…read moreexhaust pipe as well. The work they did was reasonably priced, in and out quickly, and throughout they were very friendly. Would definitely recommend if you need any auto work done in Torrington.

I've been servicing my 2024 KIA Sportage hybrid here for 2 years and feel like I can rely on the…read moreservice and quality of service they provide. Jason in particular is always helpful and friendly and walks me through the maintenance process pretty clearly, (for someone like myself who knows very little about how cars work). Thanks Jason. He's like the model for fine customer service.

Great service, affordable prices , friendly and accommodating service staff. during inspection…read morefound other issues with my 2019 Jeep Compass

My brother has been taking his cars to Royal's Garage in Torrington Connecticut for decades. It is…read morea long standing family run business of the utmost integrity. Whenever my brother had been to Royal's for car service he would tell me about it during our weekly phone calls (we live far away from each other but share the same hometown). I do not hesitate to give my unqualified recommendation because of my dear brother's years of experience.

From the owner: corvettes, fleetsread more

Amazing! I feel like John and I are partners in keeping my…read moreWrangler running great! Give him a call. Talk it over. You won't be disappointed. He is maintaining all three of my vehicles. What a great find.

Tl;dr: john at jts auto did crap work repairing a muffler last year, lied about giving a quote, did…read morecrap work installing a new, but faulty, starter which needed to be replaced immediately and over charged for parts 1 star cause John could have stiffed me on ALL the money from the starter refund My starter seized and I had it brought to jts. After john looked at it he called me but I missed the call. When I returned the call I got his mother at the front desk, cause john was out for the day. I asked about the car and she didn't know anything so I asked for a call back. Next thing I know the car is done. John requests I pay in cash, which I did, and I got the car back. It sounded horrible, and the next day 1/2 the tail pipe fell off... in the same spot that john "fixed" a year before. Anyway, my partners grandma agreed to help with this new bill if we took it to her mechanic. After grandmas mechanic had it for a few days they informed me that the starter is faulty, so we had to pay for a new starter to be installed... again As soon as I was able I brought that starter back to john, explained the issue and asked for a refund. During the very heated argJohn, that ensued john lied and said he spoke with my uncle (who was also a customer of johns) about the work that was needed. John also told me that he gave my uncle a quote. John inevitably told me he wouldn't do anything for me and so I left. A few minutes later john called back saying he would refund the money for the part assuming it was the right starter. So I brought it back but before I handed it to him, I took a picture of the pertinent information. During the long weekend I had some time and so I looked it up on orielys website (where John said he got the part)... it was selling for $141.99 but john charged me $233.50+ tax. He ended up giving the money back, which I do appreciate, though he still withheld the $15 in sales tax  he charged  I went back and forth on writing this, after all, this is jts livelihood... but if he did this to me I can only imagine he's done it to others...