We purchased a new home from RL Workman in Benson, AZ, in early 2022. There were many problems with workmanship in the interior, including areas where they painted over dust, drywall finishing issues, paint smears on the floors, cracked or damaged woodwork, cracked/missing grout, etc.; we've purchased new homes before and this didn't feel like one. To their credit, RL Workman has been responsive in patching many of these issues, though it still doesn't look like a new house since that would require modeling rather than patching. For other issues, they've been very obstinate, as if they hoped to wear us down rather than doing the right thing.
Over the course of living in the house for six months, we've come to realize that the design is not great: the laundry room is tiny, but there's a pointlessly wide hallway on the other side of the wall; the door from the garage opens into the laundry room, which makes 1/4 of the room unusable; the A/C is right next to one bedroom window making it impossible to sleep there; outlets and wall switches aren't conveniently placed (in some cases, we can't hang artwork because there's a switch in the middle of a wall!); the shower stall in the master bedroom is beyond low-end; there's nothing dividing the master suite into sections, so the bathroom and sleeping area are just one big room; the door to the master bedroom is in the middle of the dining room; the outside lighting fixtures create unnecessary glare and light pollution, ruining the feel of the neighborhood. read more