Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

Great experience. Recommend them highly. Even called me the next day to see if everything was okread more

Wow! I finally had someone come and do something at my house that I was totally blown away by .The…read moreattention to detail in the installation.These guys are real professionals.I would recommend Chris and his team to anyone looking for a repair or replacement of there HVAC.

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

Chris came out suggested a few things and said I didn't need a new system. However after making his…read morefew suggested changes, I'm still experience the same issue with high heat and humidity especially on the 2nd floor. I wish he wound have looked at the condenser and the refrigerant. He did test out the temperature coming into the evaporator and said it was fine. He charged me a little under $200 for his time and recommendations.

I want to give my highest recommendation for Chris Walton Sr. Plumbing out of New Egypt, NJ. For…read morethe past year and a half we've had a weird intermittent plumbing issue. During that time he or an employee have been to the house three times. Each time, between the time I called and when they showed up, things would start working properly again. So they would try to diagnose the issue based on my description and do what seemed to be appropriate, and things would be fine for a while but eventually the problem would recur. So yesterday he showed up with an expensive piece of equipment to properly diagnose the issue, and having done so, brought in another expensive piece of equipment to fix the problem. He was there for over two hours, and along the way, he mentioned what he normally charges for use of that equipment because of what it cost him. I was OK with it; I was just happy to have the problem finally fixed. But when he was done, he said that he wasn't happy about the past "misdiagnoses" and I shouldn't have to pay for them, and he ended up charging me about a third of what I was expecting. When I offered to meet him halfway, he said, "Sorry, I've already entered it into the system, nothing I can do." I can't promise that you'll get price breaks like I got on this occasion, but I can promise that you won't get ripped off, and that you'll get excellent service.

Great company to work with. We have project we needed to start ASAP owner helped us to get…read morecalculations to file a permit within few days.

From the owner: We provide Manuals J S & D reports crucial for contractors, HVAC installers, and homeowners. ACCA…read moreApproved

I contacted Stratton based on recommendations from my neighborhood Facebook page and I'm glad I…read moredid. Matt responded quickly, was upfront with his findings and fair with pricing. I would recommend Stratton Heating to all my family and friends.

Honest and straight forward. Did a great job with the chimney cleaning and inspection. Serviced…read moreand inspected the stove, answered any questions and made recommendations to get the most out of the system. On top of that, he was very personable. Highly recommend this company.

I had the same problem someone else did. Came out several times to just keep putting Freon in. The…read moreworkers said, this takes a long time to diagnose and we have other calls! Paid every time. Then they tried to tell me it was a new unit I needed in one of the bedrooms and it was under warranty but the labor would be $1600! I got someone else from the manufacturer, to tell me it was a head that needs to be replaced, and it was a different unit. it was under warranty so we just had to pay the $400 labor. He also said they were installed improperly. The lady in the office was very nice. Not her fault. He ripped us off for quite a bit to just keep coming and putting Freon in. That was three years ago. Now here we are again, summer is here, and they aren't working again. Stay away!

Lin in the office is wonderful -- she took my call and was very helpful. The service technician…read moreFred, as well as the younger technician who came out first, were both very polite and professional. Unfortunately, my heater is still not fixed. I had to call for a second visit, and because they came out twice, I was charged a service fee both times, even though the heating system was never repaired. I had no heat in the house, and when I spoke with the owner, Bob, to explain that I should not be charged twice for a problem that should have been identified during the first visit, he was unpleasant and not helpful. He compared my situation to taking a car in for repairs and still having to pay even if they don't know what's wrong -- a comparison that made no sense in this context. He also insisted that my husband call him, even after I repeatedly explained that he is my ex, then hang up the phone on me. He was insensitive and rude. I would absolutely not recommend this company to anyone. My ex‑husband and my brother both used their services in the past and recommended them to me, but it's clear that customer loyalty and family referrals mean nothing to this owner.

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

Contacted East Coast for central a/c "check-up" of vibrating noise. Tech. came on time, inspected…read more& replaced the noisy part. Jason came the following day to make sure the a/c was properly working and with one minor adjustment, everything turned out fine! Highly recommend East Coast; local, professional and Jason & office staff very pleasant!