1. Rize Auto

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New Philadelphia, OH

Rize Auto

2.3 (6 reviews)
Closed • 9:30 am - 7:00 pm

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Services - Rize Auto

Auto brake repair

Auto engine repair

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3 months ago

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2 years ago

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2 years ago

ripoff ! bought a car off this owner before and car was a lemon!!! will never shop here again

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Leroy H.

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Ask the Community - Rize Auto

Ferris Chevrolet

Ferris Chevrolet

(8 reviews)

Jan 2019, I bought a 2015 a Ford Explorer. There was to be work done to it and it was never done…read more There was a shaking in the front and after a month they finally got it and just slapped a new tire on it. Didn't fix the problem. Jake the salesman said he'd get it back in to service. Never done. So, I had to replace my brakes, rotors and have it aligned myself. Next, there was chips all over the hood. I was assured it would be fixed. I agreed and told Jake, I want it done correctly. Sanded down and repainted. Again, he said no problem. I get it back and they put a black strip over the chips, similar to a rhino liner for a ruck bed. Also, there was a piece missing that holds the part closed where the jack goes in the trunk. He said he would order it from Ford. Never got that fixed. It is still taped. I was also assured I would get the unlock code for the outside of my door. I can't even get it to work. Lastly, my car has been stuck on the My Key setting where I can't go over a certain speed, my radio won't play unless my seatbelt is fastened and the radio won't play at full volume, only half. After multiple phone calls with Jake my problems were never addressed. Finally I call and spoke with the sales manager. He said he couldn't do anything because it wasn't written down and Jake no longer worked there. He asked for a picture of the missing piece in the trunk so he can see what he can do. I texted him a picture and have never heard back. I would NEVER recommend Ferris and will not be purchasing another vehicle from them! I am highly dissatisfied and will let everyone know about my horrible experience. For being a locally owned company you would think, they would take a little more pride in what they do.

I brought my car in to have the heating/cooling unit programmed/calibrated because my heat hasn't…read moreworked since I bought the car July 2021. I paid $115 for the unit to be programmed/calibrated and the heat worked for 4 minutes as I drove away and then stopped working. I turned around and went back to the dealership and was told I would need to pay for a new diagnostic appointment and was offered no help or any reimbursement of any kind. This isn't the first issue I've had with Ferris. This was my first purchase of a car and I've had nothing but issues with the vehicle. I would sell the car if I could but I'd never feel comfortable selling the car to someone knowing all the issues it has.

Rize Auto - autorepair - Updated October 2026

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