Riviera in Owasso is SAD! They only have tanning beds and 1 spray tan booth. All the other Rivieras have Versa spa, Beauty angel, and Red Light Therapy, Owasso is cheating their customers with only having a tiny amount of what the other Rivieras provide. Owasso has an Angel bed that only works 1/3 of the time. I think it's just sad that us customers in Owasso do not get equal benefits. read more

Continue to charge my account even after written notice and phone call. Spoke with a very rude manager from OK City, she said I could only cancel when paid in full.. At that time I paid $75 to bring my account current, although I had not been to tan in over 4 months. I went into Riveria Tanning Salon, got a mail in cancellation form, filled it out and mailed it in. By the time it got there in the mail, they had charged my account for another month and instead of notifying me they just let it be for 2 months. I began to receive phone calls at 8:30 at night telling me I owed $60. At this time they are still trying to charge my bank for $101.00... I would NEVER recommend tanning here. Hopefully one day they will go out of business from AWFUL AWFUL AWFUL management and customer service.. read more

Never sign up for an account here!!!! Beware!!! I decided to sign up after using a Groupon, they said I needed to so I could keep the price going. To cancel the account you have to go to the salon get a form then mail it yourself. After doing all that they still take another charge from your account for the next 30 days. It should end there if you are lucky but in my case it keeps coming out every month because they "didn't get the form I mailed" I have called and spoke to someone with a bad attitude that is no help at all and just said that I have to repeat the entire process over again. I can't receive any money back and they are still going to be taking money from my account! Great! I left messages for a supervisor that doesn't feel like its important to return my calls. Don't make the mistake I did! They will try to get every last dollar they can! read more

BEWARE!!!! I have gone here for a few years. New management now is Horrible and I have been trying to get out of my contract now for three months. They constantly have new people working because all the girls that were good and been there left when they hired the new management company. You have to go to the salon and then mail the cancelation form in with 30 days advance notice. But they will never admit to receiving it. They also stopped changing the bulbs so you barely get any color. DON'T WAIST YOUR MONEY! read more

I purchased a package for Versa Spa Tanning. They were CONSISTENTLY out of the needed hair nets, sticky feet (to prevent the bottom of your feet from being stained) as well as the barrier cream, all of which are a part of the service I had purchased. On two occasions they were even out of the actual color to be able to tan. &This is still happening 3 months into the package!! I've complained to store manager and also contacted corporate, on three separate occasions. Everyone blamed the other entity for the shortage and failure to order supplies. To say this company is poorly ran is an understatement! They do not care about their clients, or providing good service. Only your money. I will never use them again, and I will take my business elsewhere. read more