I used to live in these apartments about a 1year ago. The…read morestaffing was absolutely amazing , they helped us with the moving process all while being out of state , they made sure that I felt comfortable reaching out to them with any questions . By far the best looking and most modern apartments in Crestview ! There isn't anything around here that compares. The price goes with what you get, we had ac problems while we lived here but they did all they could to make sure the problem was fixed. Military friendly , and pet friendly plus certain amenities are included !!! And they are the newest complex ! [I am going to make a small comment and say I lived here in 2013/14 and I believe the managers are not the same and I've heard mixed opinions about the management. So do your research, my review is based on my experience only. ]

Avoid This Place at All Costs!…read more This is by far the worst apartment complex I have ever dealt with. They hit tenants with unjustifiable charges, refuse to take accountability for previous damages (even when provided with clear evidence), and operate with zero transparency. They'll charge random fees without providing invoices or any explanation. On top of that, management is completely unprofessional, unresponsive, and rude. Save yourself the headache and look elsewhere--this place is a nightmare!

very poor management and very unprofessional staff that works upfront. the complex pool is never…read moreoperating and always dirty and green.

Better Management!!!The reason I say this is because me and my family was approved and our move in…read moredate was moved without our knowledge, but the Management said that they informed us, but they never did.we had the money for the security deposit and first months rent, but our application was canceled.

This is complex is for the disabled, lower income, and others etc.. The exterior of the complex is…read morebeautiful and well maintained. Gorgeous designs internally and I do I do believe the complex has one, two, and three bedroom units. The management company does run background checks on their applications; they have good tenants, residencial benefits, and. the staff has wonderful bedside manners, even the manager of the complexes, has conversation with you. I highly recommend this if you're looking for a nice quiet community living, if you're elderly/disabled, and family oriented. In addition, the organization does run background check and credit checks. I just thought that would be important if there is somebody that might be looking for something that didn't have strick requirements. The complex locations are centered near everything you need like: Banks, shoppin, clothing outlets, and is in EC-Rider justification etc... I highly recommend thatif you're interested you call if you're looking for a nice community based home to live in. Blessed be the ones that are blessed with kindness and peace to all.

I been living at Pinnacle Pointe apartments since 2023, the Management is great and the apartments…read moreare comfortable. the Service staff are well mannered and friendly. The location is perfect; Living here is very nice, I recommend these apartment complex to anyone, I been living in Crestview FL since 2020 and these bad reviews from 2015 thru 2018 should be removed. The grounds are very clean, the pool, does have family with kids which is very nice to see, the beach is 27 miles to south the airport is 15 miles south of here. groceries stores are with in 2 miles, great restaurants and a mix of food for your choosing. The complex is a great sample of good management. I am a Happy resident.

Love living here! Management is so friendly and always available to answer my questions…read more Maintenance is so quick to complete my work orders. The pool and grounds are so well kept.

I want to take a moment to give a special thank you to the Assistant Manager and Manager at this…read moreapartment community. They have both been absolutely amazing throughout the entire process. They are professional, understanding, patient, and genuinely care about their residents. They went above and beyond to make sure my questions and concerns were addressed and made the process much easier than I expected. Their kindness, communication, and willingness to help truly stand out. It is refreshing to have management that treats people with respect and compassion. I truly appreciate everything they have done and would highly recommend this apartment community because of the outstanding management team. Thank you both for making me feel welcomed and valued!

Would not recommend living here, I'm stuck until October and I'm not joking when I say stay clear…read more A lot of the people who live here are kind of... Trashy, there are a lot of nice people here, don't get me wrong, but the good majority are cringe-worthy, the apartment is very over-priced for the space regardless of being "income living" a house is cheaper than living here but with the house you get a driveway, garage, fenced in backyard, way more space, nicer living space and non-trashy neighbors. Another downside to Addison is that you can't choose where you live, even if you have disabilities, and unlike other apartments where rent is cheaper if you live on the 2nd or 3rd floor, rent is the same no matter. One more complaint I have is that management is too meek for my comfort, if you have a complaint about a specific neighbor you might as well suck it up because they won't do anything to help the situation no matter how many times you report them.

When I moved out of Katie Manor in Crestview, Florida I left my apartment in excellent condition as…read moreI ALWAYS do. I have leased 76 different apartments in my lifetime and have always gotten my FULL deposit returned to me. Katie Manor in Crestview Florida kept my entire $200 deposit which was simply out of revenge for me complaining about them allowing a pitbull continually off a leash and for contacting Animal Control when they would not solve the problem. Come to find out the manager Donna is friends with the woman Rebecca that owns the pit bull. DO NOT lease from these unethical people nor rent from ANY community ran by WRH Realty Company. I wrote them numerous letters asking for assistance and got no satisfaction whatsoever. These people are simply unconcerned for their residents safety and are nothing more than thieves.

I have to say this apartment community is awesome!! Friendly staff and VERY clean. I highly…read morerecommend this place for anyone looking for a great atmosphere to live in. The office staff keeps the common areas clean and organized. Proud to call this place my home.

Fantastic Customer Service!!!!! Usually when renting getting…read morethings repaired is like pulling hair. Not the case here at Sundance More like "Johnny on the spot "! Stevie I absolutely adore you sweetie

Man, I haven't rented too many houses in my past. I ALWAYZ own a house, so, I know how to take care…read moreof a house. I went through this rental company and I can say I am disappointed with the service I received from my agent. I wouldn't recommend this company to NO ONE I know. The house hadn't been lived in Lord knows how long. I stayed there for two years and I never had a problem until it was time for my deposit. I'm from Louisiana and grew up in Texas, the agent do a walk through with you, not this one. Then said there broken window which I offered to trade pictures which I never heard back. I'm a disabled veteran, so, you see how this company handled business.