Burgundy appartments is a very nice, neighborhood friendly appartment complex. If your looking for…read moreappartment that will not leave you broke, this is the place. The grounds are nice. Yes, it's only a studio appartment, but if your single or looking for place that don't require much space, this place is perfect for you. Property manager is extremely nice and very helpful with any requests. The neighbors are very quiet and respectful of each others. Each build has its own laundry room. As you can see, from my pictures, you can make these appartments look extremely homely.

Nice little spot, manager was so sweet, hallways are clean. I love the location by the way.read more

I went through the full application process at The Pike Newington but ultimately decided not to…read moresign a lease, and I'm glad I didn't. The rent and amenity fees are already high for what you get, but the real dealbreaker was the leasing manager, Monica, and the way she handled the concession promotion. My wife and I were planning to sign an 18-month lease for a 2 bed/2 bath (1025 sq ft, $2,700/mo + $125 amenity fee) to take advantage of their "3 months free" concession. Due to personal circumstances, we couldn't move in until mid-September and asked to start the lease then. Monica insisted that the promotion was only available through the end of August. Fine. I agreed to start on August 31 so we could still qualify. Then she told me we couldn't start on August 31 because they "only start leases on weekdays," which meant she wanted me to pay the prorated rent for the days of August 29, 30, and 31 just to qualify for the concession... even though we wouldn't be able to move in until September 14. I explained all of this, but she refused to budge and even pressured us by saying other people signed early despite not moving in for weeks. Other individuals' situations have nothing to do with our situation so I found it really odd that she stated that. Fast-forward to today... I checked their website, and the exact same 3-month concession is STILL being offered. So all that pressure and rigidity appears completely unnecessary. It felt misleading and honestly a bit manipulative. For a $125 "amenity fee," the amenities are also extremely limited compared to other local options. No swimming pool, no game room, no balconies built on any of the units, and the "common room" is a large room with a bunch of couches and kitchen. Additionally, they're forcing you to pay for shared internet and not given flexibility to go with your own provider. Meanwhile nearby complexes like The Landon of Cromwell, Kelsom Row, and The Borden offer better amenities, better layouts, and lower rent/fees. In the end, I signed at The Landon of Cromwell instead with a "2 month free" concession: cheaper rent, more space (1200+ square feet for 2bed-2bath), way better amenities (heated pool, gym, game room), low fees ($40 amenity & $25 valet trash), and a much better layout with nicer features like double sinks and balcony. Would not recommend The Pike. While the apartments are brand new, the pricing remains to be high when compared to similar styles in surrounding neighborhoods. Additionally the amenities are minimal, and the leasing experience felt unnecessarily stressful. They're going to respond to this review saying that their leasing team follows policies consistently, and strive to ensure transparency for all prospective residents. But there's nothing at all fair or transparent about being lied to that the promo is only available for a limited time when that time window has been consistently extended going for 3 months now (Sept, Oct, Nov) and the concession is still being offered today, lol.

Let me start by saying that I've been "apartment living" for the better part of 20 years and I have…read moreexperience in this realm. I've had some great experiences, and I've had some terrible experiences. Millyard is somewhere in the middle, trending towards the latter. When it comes to Millyard, you have to understand that their primary focus is making money, not your satisfaction (they're a business, I get it, but you can also be customer focused). This is made quite evident by their decision making process; including the parent company hard-limiting the local office to "make things right". The good: Millyard is PERFECTLY located. You're close to anything you could want or need, including easy access to highways. Of course, the property is pretty much brand new, so that's a plus as well. Parking is abundant, and the Internet included (Crowncastle) is fairly speedy. There is a gym, pool, community room with pool table, and some extras out in the courtyard such as corn hole, dog washing station, and hammocks. The office personnel are always super friendly. The bad: For whatever reason (my bet is cost), the engineers chose to install heat pumps for heating and cooling. They are horribly inefficient, and on really cold days in the winter, the coils freeze over and you then have zero heat (requiring a service call or waiting for warmer weather). Regarding the inefficiency, our electric bill is over $200/mo in the winter keeping it at 68 when we're home, and 62 when we're away at work. For an 1100 sq ft dwelling, this is insane (even for Connecticut). The summer is slightly better (73 & 80) at $150. In the spring and fall when that thing never has to turn on, we're around $50-$75. For the summer, it doesn't help that we need to run a dehumidifier at all times, otherwise our clothes feel "wet". It's THAT humid. There's something about the system that does not remove moisture from the air. The coup de grâce came when we finally had enough with our upstairs neighbors. It's a UFC death match every morning and every evening, running up until 10 and 11pm at night. Evidently, they're toddlers running around for which the parents do nothing to reign in. We are professionals that need our home to be relaxing after a long stressful day at work. But with all of the banging, that's quite hard to do. We brought it up to the local office and it was better for a short period of time... and then resumed. Follow-ups with the office led to management stating that they're toddlers and there isn't much they can do (i.e. deal with it). This is where the fun starts. We needed to do something, so we offered to move to a different unit. They stated we would have to break our lease for $1500 and then re-apply for another unit (with all the costs associated there). Really? You can't work with us AT ALL? YOU put the toddlers above us, and certainly didn't ask for our input. But I suppose since we're in a legally-binding contract, you don't particularly care about our living experience? Ok... so, fine, if we have to break our lease, and then re-apply, do we get the two-month free deal on a new lease that is on the website? Nope. We don't qualify because we're existing residents. Ok, if we stay where we are at, can we get a discounted rate since nothing can be done about the residents above us? Nope, actually, here's your offer, it's an increase. In all fairness, after pushing back, they did come back and offer us our current rate for renewal. But that's not good enough. And if we need to reapply for a different unit, all other options are then on the table (because all of those are applications too). Anyway -- maybe your experience will be better than mine. (I have receipts for every statement made above -- emails & screenshots).

I wanted to like this apartment complex as it was the perfect area for what we were looking for,…read morebut unfortunately things just kept "piling" up. The constant smell of people smoking ( in a smoke free community). Extremely loud neighbors. People in the building letting their pets pee all through the hall and not cleaning it, led to terrible smells and overall unsanitary conditions. Additionally, a large amount of theft in the complex. My car was broken into with items stolen, days later an entire car was stolen. Prior to these two events there were many others, they hired "security" to patrol during specified hours for a short while. But that stopped quickly. They had no issues installing cameras in our building to assess whose pet was urinating as it was costing them money to clean and repair the carpets. But no cameras in parking for the overall safety of the residents in the community. A neighbor above us was also in shock by all of these hinges going on after staying there for a few years so moved out as well. Was very disappointed since when we rented we were initially very excited and saw all the great reviews but simply this was not our case which led us to decide to leave.

They'll try anything to hold on to your security deposit once you move out. Be warned.read more

This place started out okay, now I can't wait to leave. The property manager, Derek, never responds…read moreto any emails or calls, even if you're telling him you're having a problem. This place is way too expensive for what you get. Holes in the walls, dried paint dripping down, poorly put in carpets, extremely old and busted up cabinets. The dryer has not worked for months, and no one ever responds to help you, instead you get wet clothes after spending $30 in quarters to do your laundry. Not to mention how loud everything is and you can hear absolutely everything going on in your neighbors apartments.

This is by far the worst place to rent from. They take advantage of renters. They overcharge and…read morewhen you move out they hit you with all types of fees. Do not rent from them

I have lived at Washington School apt's for over 5 years. I can tell, is a GREAT PLACE TO LIVE! for…read morea very good rental price. The property manager is a very nice and respectful person to communicated with, always respond to your needs on a diligent and responsible way. The building maintenance staff is very dedicated to maintain the beautiful historical view of the building and the apartments. I always have a quick response to my apt repairs. Spacious, nice and well design apartments. Always clean surroundings, big and safe Parking lot with security cameras and 24/7 patrol. Like it happens to me, you will be surprise how quiet this place can be...at any time! Definitively, one of the best places to rent- live at New Britain, CT. Thank you! TG.

I just moved out of Town Place after living there for five years. It was a great experience all…read morearound and I would recommend it to anyone looking in the Middletown/Cromwell, CT area. Everyone who works there, from the management/office staff to the maintenance people have been great! The location is perfect as you are only about a mile or so from I-91 and two miles from Rt. 9. It's about 20 minutes from Hartford and 35 from New Haven. But it's a quiet area as it is set far enough off of a main road that you don't get any traffic noise. It's also only about a ten minute drive from Main Street in Middletown which is great for bars, restaurants, movies and some shops. In five years, I think I needed to call maintenance only three times (two times were minor problems), and all three times my issues were fixed immediately. That includes this past Fourth of July when my A/C unit crapped out. On a holiday, from the minute I called to the time it was fixed, took under 45 minutes total. These people are good. I've seen some people say the price is a little high, but it's comparable for the area as I looked at others before I chose Town Place. And keep in mind, included in the rent they have a nice pool which gets sun all day and never gets over-crowded, and a small but nice, clean gym with good equipment. They also have some grilling stations around the property including a couple of very nice ones built into stonework in the pool area. Every unit has a washer/dryer and some have fireplaces as well. They had also just begun putting up new siding on all of the buildings. As for the reviewer that gave this only one star...I have no idea what he's talking about. His complaints are ridiculous. Of course there are rent increases, that happens everywhere. And his comment about the lease? Again, no idea what he's talking about. It couldn't possibly have been more simple - nothing sneaky about it at all. Especially compared to the War & Peace version I had to sign at my new place! Even upon move-out, everything was painless. And I had my security deposit back in less than two weeks! Overall, the property is nice, it's convenient to everything, the grounds are well maintained, the amenities are good, and the office and maintenance staff are great! I recommend Town Place to anyone looking in the area.

This place was my worst rental experience ever. From rule changes to rent increases, to literally…read morelying to get a incredibly sneakily worded lease signed....spare yourself the headache and live somewhere you will be treated with decency. Still 2 years later and now a home owner, I would never rent from this place.

We have put up with this apartment complex for 8 months now, and I can't stay silent any longer…read more Like many of the other reviews, the maintenance responses are horrendous. They either do not respond at all, or they slap a bandaid on a massive problem and call it fixed. The latest saga is pictured below, our upstairs neighbors flooded our unit with piss water and the office/maintenance team has done NOTHING about it for days. We were promised someone would be by to look at it today, and unsurprisingly, nobody came. Our AC unit is broken and our apartment reeks of piss. It's absolutely disgusting. We thought we lucked out with this apartment complex because it's deceptively presented as nice, but we were incredibly wrong. The most upsetting part of all of this, is that we're not even in the unit we were promised originally. Two/three days before moving in, in the middle of a cross country drive from California, we got a call saying our top story unit (that was supposedly available a month prior when we signed the lease) was suddenly not available. They said we could take another unit, or we were out of luck. If we had gotten the unit we originally signed a lease for, we wouldn't be in this situation right now. A good summary of how they handle maintenance here is that, when we moved in, we noticed almost all of the nails in the carpet were sticking up and pricking/stabbing us while we walked. When maintenance FINALLY showed up, the told us "oh just hit them with a hammer yourselves". DO NOT MOVE INTO THIS COMPLEX.

No response to maintenance requests. Heat broke in the middle of winter and I was brought a broken…read morespace heater. My apartment would not go above 50 degrees. Office staff is not helpful - will enter your apartment without notice before or after. Heard from a neighbor that they were in and out of my apartment several times, I was not told. No security, a bike was stollen of my SECOND floor balcony. Not a safe or comfortable place to call home. Snow removal is also absolutely atrocious.

Windshire Terrace stands atop a hill in Middlesex County and for good reason...the complex rises…read moreabove its competition in many ways. The earthy color of the buildings does not clash with the environment and the surroundings. The quietude of the apartment complex lends a specialness to relaxing on one's patio. The apartments are well-appointed. The residents are cordial and considerate of one another. The friendly staff are respectful of your privacy and very keen on being there when you need them. The maintenance team is beyond reproach and always with a handwave from the vehicle they are in. Do not hesitate...go straight to WT and whisper, "We are home, Toto" ... even if you don't own a Toto.

Highly recommend Windshire Terrace Apartments! We have lived here for over four years now and…read moretransferred apartments a few months ago. The staff here are literally the best! Meghan (the property manager) is one of the most professional and friendly people as well as Jamella and Damali. We had a seamless move to the new apartment because of the excellent maintenance and office staff! We had a minor issue with a neighbor smoking and within days of bringing it to management's attention, it was resolved! We honestly love it here and appreciate the super professional staff and gorgeous property! Thank you to all for making this home!