This review isn't necessarily about the Burley office but about the company in general. They…read morecalled me twice leaving voicemail saying I owed them money. When I called back you go to a damn AI. Give me a human! Annie the AI said I didn't have a balance. Then sent me to voicemail when I requested a human. Talked to a girl in reception who again said I had no balance but they were waiting on my insurance. If I have no balance you shouldn't be calling and leaving voicemails. She tried to transfer me to billing, but nope...right to voicemail. Their website doesn't appear to have any contact information or way to register a complaint. I will never be back.

This place is a joke. All of my staff had to use this site for vaccination testing and they lost…read morenearly all their vaccination results and required them to retest multiple times. When I had a blood draw, the nurse left the catheter in my arm open and spilled blood all over the floor, my clothes and the chair and never even cleaned it up. Worst clinic I've ever been to.

Went in for a last minute tetanus shot, called and they could fit me in during my lunch break…read more Ladies at the front are very kind. Whole thing took less than 15 minutes. 10/10 will never go to another urgent care again. Was even less expensive that what I was told at other places.

From the owner: We are a walk-in urgent care clinic that also takes care of chronic medical conditions by…read moreappointment.

Physicians assistant gave good care.Receptionist was helpful.There wasn't a long wait to be seen.read more

I use physicians immediate care center as my go to urgent care. Every physician I have seen has…read morebeen extremely knowledgable, skilled, and caring. I needed stitches on my face and they did such a quality job my scarring is barely visible. I have had nothing but great experiences with their staff. Sometimes I have had to wait a short time to see a provider but nothing unreasonable. In my opinion the quality of care is worth the wait. I will definitely continue to use PIC.

The ER doctor, Dr. Bradbury, was uncaring and unknowledgeable with my symptoms. What he…read morerecommended upon discharge could have made me very sick, much worse than I already was. I'm thankful I knew enough to check with my regular doctor first. Dr. Bradbury also said a specialist would contact me, it's been over two weeks and I have never received a call. Even though I had two separate infections and swelling he chose to send me home as sick as I was with no medication. Dr. Bradbury thinks his humor will cover up his lack of knowledge but no.

If I could give them no stars, I would. I was driving through Twin Falls when I felt a pain in my…read morechest, and right after my arms and legs lost normal mobility. I was having a hard time speaking and understanding people. I told my BF, who was driving that something was seriously wrong with me. He said my face didn't look right. It scared him to death. He took me to an Urgent Care, where I lost consciousness in the lobby. I woke up to nurses asking me questions and complete chaos in the lobby. Because this was an emergency, they had to call an ambulance and take me to St Lukes. When I got to St Lukes, I thought I would be cared for and my symptoms were going to be taken seriously. Turns out when I got there I would be treated in a condescending manner, laughed at, and ridiculed. The doctor and nurse made jokes about my condition "she thinks she is dying!!" while openly laughing at me and blaming my condition on drugs. They barely did any testing. Put something in my IV, and waited for me to come to. Eventually I was able to get my wits about me and explain what I had experienced. They told me nothing was wrong with me and discharged me. I felt like a fool. I cried because I TRULY did think I was dying, and to be laughed at and made to feel like they made me feel was absolutely deplorable. Fast forward 4 days later, I had another episode while on lunch during my normal work day. My left leg gave out and I was not able to walk straight. I call my BF and told him it was happening again. This time I was in Idaho Falls and went to Mountain View. They didn't make me feel like a fool. They didn't laugh at me. They literally did all the testing that SHOULD have been done at St Lukes. During the ultrasound, they found I had a Patent foramen ovale. I hole in the upper chamber of my heart. It was causing small clots to form and make their way to my brain and I was having transient ischemic strokes. NO ONE deserves to be treated the way they treated me. The doctor and the nurse should not be treating patients if they cannot have empathy. They had NONE!! If I had not gone to Mountain View and let the Dr and the nurse at St Lukes convince me that nothing was wrong with me, I could easily have had a serious stroke and have like altering circumstances had I not sought a second opinion. I did file a true complaint with the hospital about the dr and the nurse. I hope they take it seriously.

I've needed Urgent Care walk-in clinics several times in my life. Several have been in various…read morestates while traveling. Several have been in my home town. On vacation, I developed spells of being horribly cold and shivering followed by intense heat and flushing of my face. Temps ranged between 100-104. I was immediately taken to a room, partial history taken and advised by the attending PA that I probably had an internal infection. No urine sample was taken. Heart and lungs were not listened to. My blood was drawn and I was told it would be 48 hours before the results were back. I had never been treated so poorly at any other walk in clinic I have ever been to. I feel they are incompetent. And they never attempted to contact me with my blood results! I went to St. Luke's ER where they diagnosed pneumonia, a bladder infection and thought there might be an underlying virus complicating things. St Luke's also has a walk in clinic. Go there.

I went there over a couple weeks ago because I knew I was fighting a bad UTI. Dr Whitlow (the…read morewoman doctor) prescribed me an antibiotic. However about a week after I was done taking it I could tell my UTI was not completely gone. I went and saw her and she proceeded to tell me that the COVID-19 has everybody skittish, and also due to my anxiety that sometimes we just don't feel good. I reiterated to her that I most certainly was very sick and I still had a UTI. I left feeling awful with no medicine. The very next day I was feeling so terrible, crying because the pain was so bad. I went to immediate care over by the Walmart, got right in. They tested me for a UTI in the office and it came back positive and he put me on a good strong antibiotic and he's going to culture it out. This is the second time I have been there where she wouldn't prescribe me medicine and made me suffer longer than necessary. I will never be back as she has no natural intuitive qualities about the health of her patients. Nobody should needlessly suffer. I give 0 's. So needless to say, I'm pretty upset that I am really really sick now and I could so be on the mend if she would've just listened to me. Save yourself the hassle, go elsewhere. Just thought I would share!

The team is amazing. The staff was courteous & very kind…read more Bloodwork done in the room, sign said an hour & I was out in 48 minutes. Two hours later, got a phone call from doctor with results. Highly recommend

my visit yesterday was an absolute joke. The way I was treated makes me never want to go back…read morethere. My husband tested positive for covid and I went in to get tested and was immediately told I had it I had it over and over again. I do not have covid both of the tests came back negative. They lied in their notes they wore protective gear they did not. I was diagnosed with cancer a week ago and made no effort to see if something else was going on. Nope just jumped straight to it being covid. The receptionist was extremely rude. Dont go there

Wasn't Waiting Long To Be Seen By SIMKINS, M Who Had Terrible Bed Side Manners, First Off, Men…read moreNever Like Going To The Doctors Office For Anything, Then When We Do Go, We Get A Doctor WHO Acts Like He Doesn't Give A Shit, Was My First Impression Of The Doctor Asking The Questions & Doing The Exam. It Cost Me $173 Dollars & I Found Out The Same Information Online, I Take Heart Medication & I Had Stopped Taking It For Three Days Before Coming In Today, Thinking They Needed To Be Adjusted And He Never Mentioned I Should Continue Taking Them Until I See A New Family Doctor, Due To Me Being New To The Area... My Experience With Other Urgent Care Facilities The Doctors Are Like Triage Doctors WHO Know Everything Due To Working At A Urgent Care Facility, Going To Get A Huge Variety Of Patience, But Doctor SIMKINS, M Acted As If It Was His First Day Treating A Bee Sting. Please Do Everyone A Favor, If You Don't Like Your Job, Find Something You Do Enjoy & Act Like You Do!!!!! I Couldn't On Good Conscience Ever Recommend This Brand New Urgent Care Location To Anyone Needing Serious Help, I Went In For Left Knee Pain.... Came Out Feeling Frustrated Instead. The Other Staff Was Kinda Okay, The One Who Took My Vitals Before Dr. SIMKINS, M Entered The Room. The Lady Behind The Counter Was Great.... That's All I Can Say About My Experience At This Location. Pretty Sad Overall.

Took my child to the urgent care of Jerome on the 09/22/2015. We saw Dr. Konrad and was very…read moreimpressed. He was extremely nice and patient with my child. The entire clinic was great, very friendly staff.

Warning do not go to this business. Extremely incompetent don't know what they're doing very…read moredisorganized called in the wrong prescription. All I had was an infection kneaded some antibiotics instead of giving me fourteen days he gave me seven refused to give me any more. He said I would have to start all over because I missed some days because of him not giving me enough medicine. I went to another quick care. They took care of it right away wasn't a issue. This place has several bad reviews. Stay away.

Very unorganized clinic. Turnover rate is so high, always new receptionist and nurses every time my…read morefamily has an appt, seems like the Tripps need to do some soul searching. Their billing person is absolutely rude.