This is the email I sent to them with no response. Good Evening Gelia, we are reaching out to…read morebefore we leave any feedback to try to come to a fair resolution with you. We used to live up the road from you on Rock Lake Dr and for about 12 years we did an airbnb with our carriage house and would never think of making our guests clean up and take away their garbage and do the laundry. WE also only charged 45.00 for cleaning a 3 bedroom private home. You on the other hand expect us to pay 185.00 cleaning fee and you want us to do the laundry, clean the dishes, vacuum he house, clean the kitchen, take all the garbage with us in our car and if we leave it you charge an enormous removal of garbage for 25.00 a bag. We had to clean the house when we got there, the kitchen was dirty and the bathrooms were not cleaned in a while, dusty and spider webs in the showers. There were dead bugs that we had to clean up also. Most of the light bulbs in the house do not work and I do know that you are aware of it due to other feedback about this issue. We had to go out and spend 40.00 for air fresheners because the whole house smelt very musty. We paid for a 4 bedroom log cabin with a washer and dryer. We were not able to use that floor at all due to the smell of mold. We did though wash all the linens and towels as required and cleaned a second time before we left. In your add it states that we are to receive incidentials at a value of 125.00 but instead there was used hand soap and a broken shampoo dispenser hanging off the wall. The one upstairs one in the shower was disguistingly filthy. I took many pictures upon my arrival of all the broken and dirty stuff in the cabin. The railing on one side of the deck stairs to go into the cabin is missing and I fell in the dark thinking there was a railing. Luckily I did not get hurt. I fell in the weeds and got my clothes dirty. I was not happy about that. The outside of the property is very unkept and nothing like your pictures. There is no exhaust fan over the stove for cooking. The front left burner does not work and gas escapes when you turn on which is a saftey hazard and the stove was filthy as well as the griddle which is really gross and should be thrown out. I am still waiting for my 100.00 deposit returned, plus 100.00 back for having to clean the cabin. I also want 25% of my rental fee returned due to not being able to use the downstairs due to mold and overall sloppy and unkept appearance. I am waiting upon your response before I leave feedback. I was originally planning to come back again in August or September but as it stands now, we don't see that happening. We come back up to Lakewood at least 4 times a year for about 5 days each time to visit our son. We sold our home on Rock Lake Dr last year and we were hoping to stay at your place for our visits.

Very clean and comfortable cottage. The management is very helpful and responsible. We have a great…read moretime over there. Definitely we were coming next year.

This venue was amazing! We were at a destination wedding yesterday and were very impressed. The…read moreowner was very friendly and accommodating. The space was beautiful. It stormed terribly the entire day before and a little wet grass was the side effect. I would absolutely rent this space for a family reunion or wedding. There's a cute town nearby for anything you could need and it's very peaceful. Excellent spot for a yoga retreat! I highly recommend checking out Black Barn Harvest Moon for your next event!

From the owner: The Black Barn at Harvest Moon will host weddings for up to 125 guests in a space that speaks of…read morefarmhouse rustic glamour. The richness of our black barn will give you a spectacular backdrop for the day of your dreams. Cathedral loft ceilings and authentic wooden beams invite your imagination to decorate for a wedding that truly will be one of a kind, there is plenty of space adjacent to the Black Barn to set up a Wedding Tent as well for an additional 100 guests. Harvest Moon is also home to 3 Tentrr Signature Glamping sites. Enjoy the beauty of the outdoors in luxurious style.

Ordered a spicy Bloody Mary to begin. Very good, it was like a meal! Olives marinated carrot and…read moreyou know the rest. For food I had a poached egg with mushroom toast. I thought it would be bread with 'shrooms baked in to it. Nope! It was literally a nice piece of toast with delicious mushrooms on top and the poached egg in the middle. Awesome and delicious. A couple mushrooms were chewy which I have never experienced, but easy to chew up! Beautiful views here also a must see!

The ambiance is excellent as is the staff. The music was fabulous. The problem was the over priced…read morecharcuterie cheese platter $22 and ridiculously small amount of cheese. I love the place but serving such a meager platter turned my quests off. None of us are big eaters but it was a very sad platter. We were embarrassed for the restaurant which we loved. You need more appetizers besides fried chicken skins!

It's nice to see historic building still in use to this day. this historic hotel is still in use…read moreand adds a bit of charm to an already charming community. The architectural detail is wonderful and the landscape gardens are floral and well maintained. great little spot to stop at if your in the Catskills. ****Great collection of taxidermy inside. If you love it you love it. I if you don't well ... you don't. ***

The owner was rude and yelled at a very pregnant waitress in front of everyone. She was rude and…read moreslammed doors and was cursing. She made Father's Day for my husband and his 89 year old father very uncomfortable. I feel so bad for our president waitress.

My fiancé and I toured Stonehouse Gardens when we were looking for wedding reception spaces in the…read moreHudson Valley area. Deb and Steve were so welcoming and helpful in answering all of our questions, and their property is absolutely gorgeous. You can see the years of love and care that have gone into maintaining their house and its surrounding land over generations. One of their adorable cats even hopped along with us on our tour! While we ended up going with a different event space, closer to our ceremony site, I would recommend Stonehouse Gardens to anyone looking for a unique and rustic place to host an event, particularly if you are looking to be in the natural beauty of the outdoors. There were so many areas of the property that would have been lovely for photos, it would have been almost impossible to choose!

We had our wedding at Stonehouse Gardens last fall. Deb and Steve were wonderful. Their property…read moreis your canvas where you can have the DIY wedding of your dreams. We had a food truck and food stall, created our own outdoor cocktail hour area with strands of lights and a photo booth, and transformed the barn into an 80s disco. If you can dream it, Deb and Steve can help you make it happen. The venue itself is gorgeous! We had a perfect fall day and the lighting was wonderful for photos. Our guests still talk about how great Stonehouse Gardens was for a wedding. We highly recommend Stonehouse Gardens.

Nice and relaxing. A wonderful place for your events. Easy to get to and plenty of parking. The…read moreowner is very thorough and professional. Thank you Ashley. Sincerely, Josette

From the owner: I aimed to establish a venue that offered competitive rates while still maintaining an upscale and…read moreintimate atmosphere. The distinctive ambiance created by our unique drip lights hanging from the ceiling sets us apart. Additionally, collaborating with local businesses and independent contractors was a key motivation. We wanted to provide customers with the opportunity to support and hire local caterers, decorators, photographers, vendors, and more. By fostering this sense of community and collaboration, we aim to create a space that not only serves our customers but also supports the growth of the local economy.

Our room was clean and there were no bugs. This place is changing its name to Newburgh hotel and…read morespa which will manage expectations a little bit. I left this same review under its old name which was Hudson valley hotel and conference center. It's definitely sunset boulevard, past its prime. But you can still tell that it was beautiful in its day. The rooms are surrounded by fields and woods. We arrived at dusk, in the summer, and there were a lot of fire flies. My 5 1/2 year old ran after them. The sounds of crickets and maybe even frogs was loud all night. Our room faced the courtyard, which is definitely nicer than the rooms facing the parking. If you like David Lynch, you will definitely love this hotel.

From the owner: Welcome to the Newburgh Inn, Suites & Spa Event Venue, fully renovated, new ownership and formerly…read moreknown as Hudson Valley Hotel, where unforgettable occasions come to life. Venue Highlights: Elegant Space: Our event venue offers a stylish and adaptable space that sets the stage for unforgettable gatherings. Flexible Capacity: With the capacity to accommodate up to 250 guests, our venue is perfect for both intimate and large-scale events. Full Setup: We provide tables, chairs, tablecloths, and chair covers, ensuring that your event space looks polished and sophisticated. Professional Audio System: Our state-of-the-art audio system ensures crystal-clear sound, allowing your guests to enjoy speeches, presentations, and music without a hitch. Party Lighting: Our venue is equipped with dynamic party lighting, creating a vibrant atmosphere and enhancing the overall ambiance of your event. Whether you're planning a wedding, corporate event, or social gathering, our dedicated team is here to assist you every step of the way. Discover the perfect backdrop for your next event at the Newburgh Inn, Suites & Spa Event Venue.

The experience at Covered Bridge Gardens is incredible and unforgettable…read more Kathy and the crew are without doubt, the most accommodating and creative!! When planning your event, they get to know you personally and intimately. They make sure that you will NEVER forget your special moments. From music events, to baby showers, wedding showers,,, they make it the most unforgettable for you.

From the owner: Specializing in: - Banquet Halls & Reception Facilities…read more- Wedding Supplies & Services

we rented cabin 7 for 3 nights , the 1st thing I noticed was the air condition was not installed in…read morethe window , we made sure we looked at the listing and it said it would be air conditioned, there was filth like someone swept the kitchen floor and just left it in the corner , spiderwebs in corners of window . when we went to bed we tried opening the windows to make it more comfortable and realized every window had gaps underneath or torn screens so mosquitos coming in . tried putting A/c in the window to find out it did not work at all !!! all the beds had horrible mattresses when we lay on them we rolled to the center which only made it hotter ! to top it off we were given bottled water for drinking and brushing our teeth because water wasn't safe , made us wonder how safe it was to shower with it ? after day 2 we decided enough was enough and packed up and left . We have rented here before but a different cabin and had a great experience but after this we do not plan on ever returning. false advertising like this spoils it for everyone! ni

Rented cabin #4. At first impression the most notable were the beer cans and garbage just barely…read morehidden from under the porch. Then we were told that the key would be left in the door and it was not. It was left open so we were able to go inside. The cabin looked inviting but had a mildew odor. Next we decided to unpack and called about the missing key. No one answered the phone and we decided to leave a message. After 20 minutes we got a call back and were told the key should be there in the cabin. We searched everywhere and found no key. After several hours of waiting for someone to come deliver the key, we decided to take a chance with our belongings and left for my daughters wedding venue as we had been expected to help out with decorations. We had a big dilemma about leaving the cabin open, but we had obligations at the venue followed by a rehearsal. Upon our return later that night we noticed that even though no unopened food was left out, the counters in the kitchen were covered with mouse droppings. I guess a cabin might have a mouse or two but later realized that the dropping were on everything. Bathroom counters, towels, any luggage bags left open that were on the floors, makeup bags, etc. It became apparent that the cabin had an army of mice. So this was the most bothersome, after all the emails and calls there was hardly any concern by the staff at the hotel. Never a reply to the emails, and other than sending someone unannounced the third day to place traps, there was no customer service. We had planned to stay and paid for three nights. On the second night my family had made it clear they did not want to stay the third day because of the mice infestation and we packed and left ahead of schedule. I write another email and two day have passed and still no reply. I requested a refund for the third night and that seems to be why, I will follow with a phone call. Whatever you do stay away!!!! There are very nice Air bnbs in the area and price more affordable. I know this after seeing some that other guests of the wedding had rented.