Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Bridger was an amazing associate. We had been to multiple dealerships, bullied and lied to. We…read morewalked from each one. When we arrived at Axio, we were not assaulted by over exuberant sales associates. We were allowed to explore and test drive a number of vehicles with no pressure whatsoever. Bridger helped us find a Jeep that my wife loves at an excellent price. We will shop here again.

The staff scammed me out of 4,000 dollars using misleading and predatory language. At one point,…read moreCarson handed me a contract and explained "Two years of maintenance comes with every car purchased here," which clearly implies that the service is free. I signed it under this assumption, but it turns out that it 'came with' for another thousand dollars. This was in addition to several other upcharges that doubled the price of my auto loan. I will be filing a report with the consumer protection bureau.

My husband and I sold our car that was still partially under a loan, the process was seamless. We…read morewere able to send the pictures of our vehicle online and got an offer within minutes, the next day we were in for an appointment and left within an hour and a half with our offer, a free LYFT from CarMax and the rest of our loan paid. Very satisfied with how it went, thank you!

The customer service for the service department is terrible, I have called numerous times and have…read moreyet to be called back. We purchased a vehicle from Carmax back in May 2026, and have had some issue that we need fixed. Don't purchase a vehicle from them, AND ESPECIALLY DON'T PURCHASE AN EXTENDED WARRANTY!!! The shops they want you to use are trash!! I had to tell the shop what needed to be fixed, STAY AWAY FROM THIS TRASH COMPANY!!! Don't give them your hard earned money.

After facing some medical issues, I ended up with a considerable amount of debt and I needed to…read moredownsize. Raymond Martinez, has always been my go to guy for cars in the past 6 years and he surely did not disappoint this time! I called him up and told him the situation. He immediately expressed his concern and asked when I could come in. He was very attentive to my questions and concerns. After driving a few cars I was a little nervous, nothing felt like 'me'. I asked if we could try again in the up coming week, he was very accommodating and agreed. Before I made it home, I had a text message from Raymond stating that he found some more options that might work better for me. After a quick power nap (car shopping is exhausting) I was back at the dealership ready to go! Raymond found me a cute little Toyota Carolla that would work in both price and it had a few little extras that Raymond knew I would like. We were able to meet my budget within $25.17! That is unheard of when financing a car...any car buyer will know what it's like to be shown cars that you ultimately can't afford and how frustrating that can be. The finance person that I sat down with, Casey, was great, he explained the process, and answered all of my questions...even the really stupid questions all without judgment. I would work with and trust Raymond and Casey on any car deal that I ever needed or wanted to make. Save yourself some time and frustration and ask for Raymond Martinez.

I bought a BMW X! there 3 years ago. The dealership was closed dowqn recently and absorbed into…read morethe larry H Miller across the street. My car had a tire pressure light on that they said they would fix and when I had it in to fix the just reset the light. The light was on for a reason. There were multiple pieces of metal in the tire (which they said they took off and checked) I had to purchase a tire from Big O. I also had the oil change pckage and the 18 year old that did my last oil change over torqued my drain plug and bent the opening pretty bad so he put a really big after market plug in with a gasket. BMW said that the entire oil pan had to be replaced, Fortunately I went in and threw a big enough fit that they gave me a written promis that they would replace it if it ever leaked. Then I found that the rear passenger door was broken with the child lock on and the Transfer case was out. Everytime I took it back they said it was fine. The warranty that they sold me for 3k was locked to their service dept! I finally got someone to listen to me and they checked out the transfer case and said it did fail. It had metal shavings in the fluid. They used to check off that they rotated my tires and they didnt until I told them too. Then when I drove home my car started making a weird noise about a block from home. My husband checked and the lugnuts on my driver side front tire were so loose that it could have fallen off. I can see why they have been closed down. update: my oil pan is leaking now and the dealer is closed, the gentleman who promised a replacement is saying the they will honor it since it was all part of the Larry H Miller chain and he is still a district manager there. I am glad I had the manager brought into this when I was in there fuming . Still waiting to hear back where I take it for repair, another update coming.

Excellent customer service!! Matt was there every step of the way and never made us feel like we…read morewere being pushed into buying. Price was AMAZING!! We walked away with equity. Highly recommend this dealership!

Caveat: try to go buy a car on a weekday. We came in at about 3 on a Saturday afternoon and the…read moreoffice was slammed. They only seem to have 3 or 4 salespeople. We were there until after 7 p.m. and a not insubstantial chunk of that was waiting around. Their parking lot was also overstuffed with cars--not sure if they were all inventory or a combo of inventory and customers, but it was not really navigable. Had to park elsewhere and walk. That said, aside from the length of time, we had a pretty great experience with the team at Utah Used Cars. Matt was our salesman and did a great job answering questions and thoroughly explaining the process and options. Helen walked us through each piece of paperwork clearly and efficiently. Everyone was friendly and solicitous, offering water and snacks and even t-shirts. Long process but not complicated and we left with a reasonably priced car we're pleased with. Would recommend.

I'm disappointed with my experience at this dealership. I was repeatedly encouraged to come in…read moreregarding selling my vehicle, only to arrive and be told they would only consider taking it if we were purchasing another car from them. That important detail should have been communicated upfront before asking us to make the trip. It felt misleading and like a waste of our time. Clear communication and transparency with customers should be a priority.

Bought my second car from these guys and they were great both times. Took good care of me, gave me…read morea fair price for my trade in and had me in and out in about an hour. Our Salesman Luke could not have been more helpful.

We have purchased 2 cars from here in the last year and they have been awesome to work with. No…read moreshady sales tactics or pushiness. We'll be back.

I recently bought a car here and wanted to share my experience…read more First, the positives: the sales process was relaxed and not pushy. Chris was great to work with and made the shopping experience easy. Unfortunately, the finance process was a different story. While completing the paperwork, the Finance Manager, Marco, added an Auto Theft Recovery product ($400) to the contract without mentioning that it was optional, or even mentioning it at all. I didn't notice until I was at my bank getting the check. I then had to contact the dealership to have the contract redone. The first revised contract they sent was incorrect, so I had to wait again for another corrected and signed version. The entire process added about two hours at the bank over a charge that should have been clearly disclosed from the beginning. Overall, the buying experience was good until the financing stage. My advice is to carefully review every line of the contract before signing, especially any optional products that they will unfortunately try to throw on there.

My family and I have been looking for a new vehicle for weeks, we have a tight budget and are very…read morespecific. We were drawn to this lot by all the eye-catching signs and huge selection of vehicles. However, it soon became very clear these "salesmen" could care less what WE wanted in a vehicle. The first vehicle "Bob" drove over was $9k over the budget and had a transmission noise he played off as the "eco" setting. The second was $15k over of budget and had none of the features we asked for! Not to mention we waited 30 minutes before seeing each vehicle for some reason? He had paperwork ready for the first vehicle AND had added $3k for perks we didn't want! I was getting fed up, finally I said "We will think about it. Its a school night and its getting late, we should go." The salesman said "Sometimes we have to make sacrifices to get what we want." BRO What??? Then his boss came over and pushed us even more! DO NOT WASTE YOUR TIME

DO NOT BUY A VEHICLE HERE! We bought 2 cars from here. Both…read moreneeding attention. They " in writing " PROMISED to fix the issues not under warranty. We are 2 months in and they still have not fixed the issues or honored the contract. They exceed the fear of used car sales. Save your money and time!

I really like this car wash. They have:…read more - Two self-wash stations - One touchless wash station - One light touch station They also have vacuums, but only a few. It was fast, easy, and not crazy expensive. I got their best ceramic, gold wash doe $14. It gives you a 60 second dry timer.

Okay! I'm washing my car for the first time and found this touch less car wash!…read more I got the Gold wash for $14... used my Venmo card and was offered and accepted the receipt. Once you pay the green light signals you to pull in. You pull up until the interior light turns red to stop. As you enter the under carriage gets a rinse. Once you stop the show begins with an assortment of sprays, soaps, wax and rinse. I spent too much time watching a countdown and then realized that's for the dryer... Overall I will be back. I did this wash at 8pm at night so if you need a late night wash, this is the spot. They also have bays for hand washing.