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    Riverside Rock and Boulder

    3.3 (27 reviews)
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    Services - Riverside Rock and Boulder

    Earthmoving or regrading

    Driveway construction or installation

    Exterior wall construction

    21 More Services

    Interior wall construction

    Retaining walls

    Patio, porch, or terrace construction or installation

    Walkway construction or installation

    Irrigation construction

    Irrigation design services

    Landscape construction or installation

    Landscape design

    Landscape maintenance

    Landscaping building construction

    Landscaping building design

    Greenscape construction

    Greenscape design

    Lawn care

    Design services

    Construction or installation

    Tree care services

    Tree planting

    Tree removal

    Tree stump removal

    Tree transplanting

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    Recommended Reviews - Riverside Rock and Boulder

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    Reviews With Photos

    Neighbors wall
    Jeff S.

    This is in response to owners statement below That's a cop out, Your not answering because you have no good answer for the poor workmanship and extremely poor customer service. I'm happy to post any conversations between you and I by email. Let the public decide if I'm unreasonable. Step up. I'll be moving to google reviews next then better business reviews. This is a follow up to my negative review 9 months ago, please read original. Before doing business with this company also read the negative reviews on google and note they've had a couple complaints with the better business bureau although now resolved. How this company remains in business is beyond comprehension. Fast forward, contractor board finally has meeting with the owner (Jeff) and myself to review his work at my property . This is after no use of the pond since it was built in Aug of 2020. The pond leaked horribly to the point it was causing damage to the integrity of the cinder block wall. My neighbors threatened to sue me for the damage to their wall from all the water leaking thru. I've Attached pics, you can see the damage, this is my neighbors side of the wall. It didn't take long for the board to determine the pond did indeed need to be repaired. We scheduled a time couple weeks later. Their plan was to put a bentonite product into the pond which supposedly seals it. Mind you they were also to replace the failed pump. They poured the bentonite into the pond before they replaced the pump, the bentonite is suppose to cycle thru the pond which requires a pump. The worker turned on the old pump and it didn't work. We knew that already. I explained to the worker the pump was to be replaced because it didn't work, worker called Jeff owner and after the call I was then told Jeff denied the replacement of pump. Then 20 min later he came back and said they would replace the pump but it would be the next day. Meanwhile this bentonite had turned into 6 -8" of sludge. Worker came back the next day hooked up pump. I had my doubts the sludge would move thru the pump but they assured me all was fine. Ten days went by and there was still 8" of sludge at the bottom of the pond and completely gray water. (Pond was suppose to be for fish) i sent a text with pictures and their response was it takes up to 2 months. If you google bentonite sealant for ponds it says Max 2 to 3 days. This is just one of the Many lies Jeff told. Meanwhile my neighbor calls and says there is a puddle of gray water that came up in her yard thru the cinder block wall. I suggested all along Riverside just remove the pond and be done with it. Couple days later Jeff sends an email stating they will remove the pond, however if there is any damage to my wall I'm responsible. You can only imagine how well I took that statement. So argument ensued thru text and ended with him telling me I now have war on my hands with him. Lol... and then said if I posted anything negative on social media he will sue me for slander, now keep in mind I have pictures and the contractors board agreeing with my position so absolutely no need to say anything not true. Pictures don't lie. He must have thought about it overnite, they sent an email the next day saying they would remove pond but nothing about me being responsible for damaged wall. Couple weeks later it was scheduled for removal. Once removed and filled back in with rocks two days later the entire area was wet. I let it go for 16 days thinking this would dry out. After 16 days I sent an email showing pics of the area also the paint that needed to be completed and the cracked cinder block caused by the removal of pond with sledge hammers. I really should post his reply, he basically told me to pound sand I replied to the email and stated my case. I was told I was a bully and it was my fault because my entire yard was wet . I was then threatened and told they will sue for defamation and the cost of removing the pond. So here we are, contacted my attorney today so will update again after it's legally resolved. I'm a contractor in three states, I've never had to go in front of the contractors board in 17 years of business. If a contractor/business goes so far that a customer has to goto to the contractors board to resolve you really need to step away and not do business with them

    Collene B.

    Lola and Jeff are great! Their pricing was affordable and they had the job done in 1 day! Our backyard looks wonderful and I would certainly recommend them for future jobs!

    After!!  They installed artificial grass, sprinklers, drain system, misting line and paver walkways. Incredible job!

    Jeff and his entire crew delivered exceptional customer service and quality in their work. Our landscape project turned out BETTER than we had imagined. We HIGHLY RECOMMEND Riverside Rock and Boulder for your yard projects.

    Quote was not itemized for parts and labor, like you would get at a car auto repair shop. It was a very general small one-line quote. You are not 100% sure what you are getting: how much you are being charge for parts; what the parts/brands are; and what you are being charged for labor? The owner Jeff said that he did a walk through with me. However, this is not true. Jeff never did a walk through with me / never discussed anything with me on site before the work. Also, I did order an extra product / service and I never received it. Didn't even receive the part so I could install it myself if I wanted. The owner Jeff would not refund what I paid for and did not receive. I guess now I understand why the quote was not itemized. My after-work estimate (based on home depot research) is I paid ~ $230 dollars in parts and $450 dollars in labor for ~ 2 hours ($225 / hour). You sir, are ripping people off. I'm a veteran too, come from a large family of veterans, and now we see how you treat other veterans. Reply - I said that I thought that there may be a backflow preventer on the main line, but I was not sure. Yes, you researched that and you did explain it to me over the phone that the backflow preventer needed to be installed on the main line and I said OKAY. (If you had done a site visit like you said you did, then you would have known that, and you wouldn't have needed the tech to send you a pic). The only products I received was a backflow preventer and a timer. The backflow preventer was installed and it appears to be a good job. It took your tech less than 5 minutes to attach the timer to the back of the house. Just screw it on with a screw gun and leave it. The backflow preventer and timer install only was fine since I need to bring piping to the back yard. I could have had that done before you got there if I had known. Why I decided to go through with this review is because I did not receive everything that I paid for. I did NOT receive a valve box and one was not installed, and you increased the price quote for that over the phone. You said that I could not receive a refund for the valve box or its install over the phone. If something cannot be delivered or done, then you don't pay for it. I highly recommend that someone perform a site visit before the install to ensure that the quote is correct. Also, I recommend that you itemize your quotes (i.e. parts versus labor, what the parts are, etc.)

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    Jeffery J.

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    6 years ago

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    Jeffery J.

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    6 years ago

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    4 years ago

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    Jeffery J.

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    4 years ago

    Staff is friendly answered all my questions! Found a variety of rocks, had so many good choices! I we can't wait to finish our home project

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    4 years ago

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    Jeffery J.

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    3 years ago

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    Lola J.

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    6 years ago

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    Jeffery J.

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    5 years ago

    Great customer service and got our quarter minus within 2 days. Looking forward to using their service in the future!

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    8 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    Jeffery J.

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    6 years ago

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    Lola J.

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    6 years ago

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    Lola J.

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    6 years ago

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    Jeffery J.

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    5 years ago

    Friendly service, Kim was awesome. Loved the quality of plants and flowers, highly recommend this place of business!

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    7 years ago

    Work was done bright and early in a timely manner! Would definitely do business again. Very nice polite and patient. Very easy to pay.

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    8 years ago

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    Jeffery J.

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    6 years ago

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    5 years ago

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    5 years ago

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    Jeffery J.

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    7 years ago

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    Ask the Community - Riverside Rock and Boulder

    Review Highlights - Riverside Rock and Boulder

    Jeff was great, made it out to give me an estimate as scheduled and completed the work as planned.

    Mentioned in 9 reviews

    Read more highlights

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    Riverside Rock and Boulder - landscaping - Updated May 2026

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