Incompetent service and poor communication. I spent hours trying to get a replacement benefits card…read morethat should have been mailed weeks ago. I sat in the waiting room for two hours only to be told they 'already called me' and 'service was completed' - which was impossible as I was watching the monitor the entire time. So who did they talk to if it wasn't me? To top it off, they finally printed the card with a spelling error. When I asked them to correct it, I was provided a new number and told to wait again. I hope I never have to come back here.

Lazy people work here. I got here at 4:00pm for my EBT card, waited in line for over half an hour…read morejust to barely meet the deadline for getting it printed out. Does it seriously take that much hassle to print out a card? I also had to reapply for my EBT card after getting declined the first time because it was impossible to reach the caseworker to reschedule my appointment after I called and left multiple voicemails.

this place is trash, service is trash, no help at all ladies there are pieces of shit, they have…read moreice waiting for the people who are there to process their fingerprints so go with caution or don't go at all

I was pleasantly surprised by the helpfulness and friendliness of all staff at the Application…read moreSupport Center. Everyone, without exception, was professional and courteous: from the security guard to the reception desk to the associate handling my application and fingerprinting. The facility is well organized, and my visit was completed within 15 minutes. I would never have expected to feel so compelled to write a review for a government office!

California... you'll always be an icon of growth, struggle, determination, overcoming; my personal…read moredefinition of perseverance. Between the three SoCal counties closest to beaches: Riverside, Orange, and Los Angeles - Riverside was the most affordable. Thought out decisions have brought me to leave CA all in all. When we moved from the expensive bay area, I chose to live in Riverside cuz I fell in love with all the palm trees. I was infatuated with downtown's Festival of Lights during the winter holidays - went to see it every year. Loved the cozy feeling of having hot chocolate champorrado on a chilly evening. Found it cool to tell family that 'we live in the Inland Empire.' Thing is most my life in SoCal was spent in the OC for work. But I was able to find moments of discovery when I was home in Riverside. My favorite is Mount Rubidoux. Who knew serenity existed a few blocks away from downtown, busy freeway, a University campus, and nightlife? Riverside has some well knowns! Fox Theater, Monster energy drink warehouse, Kaiser hospital, historical orange groves. Then Corona... circle city as it's called. On a map the main streets are shaped like a sun with Grand as the "crown" and streets branch out from it. Reminds me of how children used to draw a sun on a piece of paper. Mountain views, alluring sunrises and sunsets. Atop a hill on a clear evening, sights of spectacular city lights. Just taking these little big things all in - city of Corona is deserving of its name. If you decide to visit Riverside County, I recommend you stay at the Marriott in downtown Riverside. I had done so when I was out here for job interviews. Marriott beds are like clouds. And they carry an aromatherapy line for their bathroom products. In Riverside, you'll find many things to do, including visiting museums and historical sights, a drive to Morongo Casino less than an hour away - next to the Cabazon Outlets, a drive to Santa Monica within an hour; close enough to Disneyland and Knott's Berry Farm. It's not a 24 hour area, but I'll say it's just right. Welcome to the Inland Empire!

You call. No one answers the phones…read more You leave voicemails. No reply. You leave many voicemails with many different people. MANY no replies. What?!! Only way to get any service is to go there in person.... and wait... and wait... and wait. Oh, bonus is you get to go through a security check run by rent-a-cops who think they are the secret service or something. County employees must have ultimate job security and can't get fired. They must not care about customer feedback. This is where our taxes go to. Pathetic.

A few months back, I was in the City of Riverside for the Show and Go Car Show. What an amazing…read moreevent for all ages! So many beautiful classic cars showcased. Food and music vendors came out to participate in the festivities. All the fun under the sun took place in downtown area. Clean and well maintained streets. Metered street parking and designated parking lots are available. On certain special event days, street parking may be free. Please read signages on the day of your visit. Lots of local businesses within a several blocks radius. You'll find most of them on Market St. I got a chance to support a few of them during my visit. Riverside seems to be a diverse city with lots of community support by locals and visitors. Would love to visit this city more often in the future.

I like downtown Riverside. Lots to do for entertainment and plenty of food establishments…read more The downside is the homeless and it's a high crime area. Yikes. That part is pretty ugly isn't it lol Be careful visiting this area at night. Aside from that, I enjoy the Mission Inn, Festival of Lights event, and the food lab. Those are some go-to places for me. Riverside does have a drive-in movie theater. That is pretty cool. The Tyler Mall is there too.

Came to this BOE office for paper work and Business license…read morefollow up and the check in And out was fast. The office is nice and clean and there are Lots if educational signs about the tax law! The lady senior auditor was professional & Knowledgable about the tax law & really Acting humble & nice :) It was a good experience.

Dealing with tax issues can be really stressful but getting a warm reception certainly helps…read more I worked with several young ladies as well as the collection department on the telephone and they were helpful, pleasant and worked hard to resolve my issue. Even if it took more than one call or involved sending POA's, resetting passwords, emailing past returns and duplicate payments, they were more than willing to do whatever it took to make me happy. At the end they offered their direct phone number should I need more help. What else could you ask for, right? DON'T BE AFRAID. Not all tax people are scary. lol

We went to get our passports renewed. Lesa was the person who helped us and was absolutely…read morewonderful. Professional, efficient and actually a lot of fun to talk to. THANK YOU LESA!

They could accept cash, credit card or debit cards. They could stay open until 4:30 accepting walk…read moreins. I've never seen any group of people work harder at not working. It's embarrassing!

Came here to get a business license and I was in and out very quickly despite having to go through…read moretheir check-in procedures. The security guard was very courteous and accommodating. Parking was easy to find and the area seemed safe

How Courteous and helpful the people working there are. I would recommend this place to anyone who…read morewould ask me about the Hall oh Records.

I had the worst interaction with the police officers that were dispatched to my younger brothers…read morecar accident. CONTEXT For context, my younger brother was involved in an accident where a woman ran a red light while he was actively turning on a protected left turn. I received a call that he was involved and rushed my way over INTERACTION I was dropped off quickly to the scene and the first officer I engaged with yelled at me for my drop off location. I explained to him I did not know that was not allowed, was here for my brother, and I asked where we could be dropped off time. He cursed at me and continued to yell at me for this instead of listening to anything I had to say. I am actively telling him that I was unaware and I am trying to reach my younger brother who I have no idea is okay or not! He told me that did not matter and I needed to listen to him that I can't be dropped off at this location. His words included "Stop talking and listen to me," "I don't care about what you have to say, that's not important," and "stop talking I don't care about that, you can check on your brother later" with a sprinkle of F bombs. All of this because I was dropped off in a closed lane of the road THAT THEY SECTIONED OFF that no one was driving in. I can acknowledge that I was in the wrong of the drop off location if that is legally true (I also apologized for the drop off), but it's the manner of speaking and engagement that makes the whole interaction disgusting. Imagine if that was your family member in a totaled accident and an officer is more concerned with this than the well being of the drivers involved or the concern of their family members. This was NOT a matter of safety or protecting ongoing traffic. This was a power trip of a lazy and compassionless officer. Do better. Read the room and communicate better. A tragic car accident is not the time to yell and be aggressive. It is the time to be professional, empathetic, and show compassion. Train your officers better. He also continued to laugh and make jokes with cars passing by who were making fun of the accident. He was saying things like "Oh yeah not too bad huh?" And "Oh yeah this one's not too shabby isn't it?" with cars hollering by. Terrible officer along with the other men who were there. They all were sarcastic and asked us stupid questions. One had told us he was involved with traffic for 10 years before his current position. He asked us if the car is drivable. The car is clearly not drivable and you can see that. Every male officer was absolutely terrible. You can tell how they treat citizens in their community. The only officer who was professional and kind was the female traffic officer who came for statements.

I live in this area and was frustrated with how the road closure was handled. The deputies were…read moresitting in their vehicles instead of directing traffic and providing clear instructions to residents trying to get home. Residents needed better guidance during the closure!