I recently purchased a Buick Envision from Troy Alan ( my first Buick ) . Angela was my sales lady…read more, she was awesome and was able to get me a great deal . They are all so professional, very friendly, . They answered all my questions, everytime I ask for something , no problem, I got it .. I am very pleased with every one at Troy Alan , I was treated with respect , professionalism, they all took the time to speak to me and talk , when I knw they were all extremely busy . I will definitely be going back there for my next car ..

My GF had an issue recently with her newer Buick from here...keep in mind this is the 2nd vehicle…read moreshe has leased from these people...the issue was her low tire light kept coming on...I filled it with air a few times, check the tire and couldn't find anything wrong with it...I was out of town the past couple days & she took it here to Troy Allen for them to look @ the tire...turns out there was a small screw in it...ok, no big deal right...they tell her it's 'near the sidewall' so we can't plug it...but we CAN charge you $250 for a new tire!?!?!? I tell her that's BS and to take it to a tire shop...which she does and they plug the small leak...sure it was closer to the edge of the tire but said it wasn't a big deal...total cost, $10! Is it any wonder that women are hesitant or anxious to take their vehicles for service themselves when there are VULTURES like this just waiting to take advantage of them?!?! I guarantee you if that were a man they would've fixed it on the spot...but a female, let's try to take advantage of her & make some money!!! !!!FEMALES STAY AWAY FROM TROY ALEN BUICK!!!

I give them 5 Stars because when I'm traveling there my go to place if an engine light comes on or…read morea turn signal burns out. A cross the country the staff has always been helpful which is great if your traveling. They always tell me what the engine light means or change a Bulb or windshield wiper all for free. I always tip a few dollars because it's a lot cheaper than stopping at a car dealership.

From the owner: Your local Advance Auto Parts at 20 Franklin Village Mall in Kittanning offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

When I called in to the dispatch office the man (whose name I did not get) was very rude, but I…read moreneeded my vehicle towed so I ignored it and asked for a driver. Right after I got off the phone with him the driver, a nice man named Ryan, called me to let me know he was on his way and would be there in about 40 minutes. Not even 5 minutes after that I learned that I learned that I left my wallet at home. I called the dispatch office and told them the situation and that I needed to cancel the tow. I was then rudely told that I had greatly inconvenienced them and that there was a dispatch fee. Ok, understandable. What wasn't understandable was the fee was $50. The driver could not have been 10 minutes out and as traffic was, not far from the office. I asked what the fee included. The dispatch man (same one as before) rudely listed off a list of things. 1. fee for gas 2. fee for the drivers time 3. fee for CLICKING ON THE AD to call them. I told the man that I did not click on any ad and that I found the number online. When I searched for towing companies on the computer the number automatically came up and I called from my phone. He proceeded to tell me that I was wrong and had clicked on the ad and that it cost money to run the ad so I had to pay for it. I told him that I had no problem paying a fee because I did understand that I caused them an inconvenience but that I considered $50 a ridiculous amount. He told me I could pay it or he would call the police. He said that any call for service was a binding contract but I could try my luck with the police. I told him to never mind it because by then 15 minutes had passed and the tow driver was almost there and that I would figure something out. I ended up getting my vehicle towed and had to use my boyfriend's card. At first Ryan told me their card machine was down and that I should have been told that over the phone. (I was not) I convinced him to try it and thankfully it worked. The only redeeming quality of the whole horrible experience was that Ryan was very kind and acomidating. He was able to take $20 off my bill for the horrible service but all in all I would not use this company again.

I contacted Tag Towing and spoke with a customer service rep. I was told that the tow would cost…read more$185 plus $4 per mile. The destination was 7 miles away. I agreed. When I received the bill I was informed that I pay Tag Towing from their location to mine and from mine to the destination and from the destination back to Tag Towing. Additionally there is a $15 credit card fee. The bill ended up being $320. The dispatcher should have told me the fee structure when I called. Not good at all!