Managing Girl is terrible! However, We love this place, and it is a destination when we come to town. We appreciate the military discount. Unfortunately, we don't appreciate the managing girl, who wears a mask outside, very much. She has little to NO people skills and has no appreciation for Military service, though the owners of the park do. She won't give the military discount on tickets, just the very first one bought. WTF? We bought a bunch of batting cage tokens for the fast pitch baseball machine. Most all the pitches were over our heads. Ridiculous. We told her and she said, " I know ." We need to get it fixed. However, NO refund could be given. We once arrived there and bought Kart racing tokens. After we paid, she immediately went and closed the track because of "potential" rain. She wouldn't give a refund, said the owners would not allow it. BS. It did not rain for 2 hours. We had to use the tokens weeks later on our way through town again. She is terrible. While we were playing the large connect 4, she constantly worried about us picking up the pieces off the ground. Of course we always did, but as soon as the game was over, she'd yell, " are you going to pick-up the pieces ? " Two seconds after the pieces hit the ground. We had to finally tell her to STOP! She was so damn annoying!
This girl should not be in any type of customer service position. When we asked for her name to complain to management, she said she couldn't give it due to safety reasons. She is such a bad person to have running your business. If we see her again, we will just leave. Not worth the aggravation.
We do love the Karts and the military discount! Too bad the batting cages suck. read more