Glad to have checked that off my bucket list! I didn't camp on their grounds. I found my own means of accommodation and just went spent the evening & day after in the area. It was fun! I recommend going in early/mid summer moments (as opposed to going in the early fall) because it'll probably be a lot warmer. If you have a wet suit and shoes, bring it. Those are extra costs. If you can find a deal on white water rafting, do it (groupon or teambuy are amazing for that). However with these deals, you'll be restricted with when you can redeem your trip/adventures (factor that in too! Early May to early June or August, if I remember correctly). It makes a huge difference as you save almost half in the cost of your trip. If you're traveling from Toronto, also keep in mind that it's a 5 hour drive (one way). The towns near Beachburg are scarce and have very few amenities so there isn't much sight seeing available in the area. We drove in circles trying to find a good restaurant. In terms of River Run itself, they provide a bbq lunch midway through the day which is excellent fuel for all that exercise your body probably isn't accustomed to (unless you go water rafting on the regular of course). It was an amazing experience that I'd say you should try at least once in your life. If you're into water sports, you will absolutely love it. Going white water rafting is an adrenaline rush. P.S. Get the 6 man raft; you won't regret it! read more

All-in-all, I was very happy with my trip to RiverRun, despite them needing a bit of work on their organization. M'lady and I were camping two nights and rafting on the day between the two nights. When m'lady and I got to the camp grounds after-hours, we were told earlier that day that there'd be a map left for us telling us where to go. Unfortunately there was only a map with someone else's name and it referred to their cabin (we were camping). So going through my previous e-mails with this guys, we ended up figuring out where to pitch our tent, so fortunately we figured that out with the help of the map that was left for the other people (we left it there for them, but used it for reference to determine where to go). In the morning, we went to the office and they told us where to register for the rafting and also provided us with a map. The rafting itself was alright. The intro was decent, however our guide wasn't very knowledgeable of the area, claiming that he wasn't from Canada as an excuse. He did know a fair amount about the waters we were rafting on however, and also how to take each rapid, so that was all good and fun. The video that was made of our rafting experience was definitely not one of the better videos I've seen, so there was no way we were purchasing a copy (I wish they had made a better ver of it so that we could have bought a visual of our experience, but oh well). At the end of our rafting trip, we were brought to the beach of RiverRun's campground area and invited to enjoy the beach including the water slide on it, the sauna, and in the evening the live performance. There was also a pub on-site for the enjoyment of the guests. Also there was a ping pong table and a fooseball one. We played some fooseball after watching the vid on their two comparatively small flat screens (was rather hard to see much on them, so that wasn't the best way of them promoting their DVD they were trying to sell). We didn't participate much in any of the other events, but we were able to overhear the live music, which we found to be very decent as the performer was very good at matching the voices of the artists' whose songs he was performing. So all-in-all, if I was a fan of rafting the Ottawa river (this was my 2nd time rafting on it), I'd return to this venue. Especially with a group deal voucher, it was definitely worth the price. read more

knowledgeable staffs and instructors... We had the 12 people boat, and it was fun. If you can't swim, don't worry because there were people watching you and will get you back on the boat. My only advise was to bring your sun glasses. I didn't bring it, and I thought I might go blind from the sun UV ray... I would definitely go again but will probably try their 6 people boat which is more adventurist. read more

We did the half day tubing which was wonderful. Nice drive up from Ottawa. Staff were very friendly and easy going. The tubing was nice and relaxing. You could get off anywhere while tubing to take a dip in the river which was refreshing and not cold at all. Great day out!! read more

Note: Trip taken in May 2014 with 12 persons boat (High Adventure) RiverRun is one of the smaller rafting company servicing the Ottawa river. One thing that impressed me the most is their knowledgeable guide and trip leader (Andy). On the safety aspect - this is one rock solid company where their concern on everybody's safety is highest priority. At each rapid, the raft would take a precise angle of attack and that the movement of each raft is carefully coordinated and sometimes two guide would be aboard to help maneuver the rapid. In fact, prior our trip - the guides would go through the rapid monitoring the precise water level and I believe they also vote on which rapid to take (as the river branches off for different rapids). Again, really impressed on the knowledgeable guide and safety procedures they have in place. This is an extremely well-run company where not a single safety checklist was skipped. In terms of challenges of the rapid - since we went in May where water level is at record high, we didn't go through the main channel, instead we went to alternate channel. For some part, it felt that the rapid was not challenging enough (60%-70% flat, 30% rapid). However, this is beyond their control and imperative for safety reasons. If you're looking for more challenges definitely should consider their (Ultimate Adventure) on 6 people raft or perhaps go later in the season where water level is more manageable to go through the main channel. read more

We visited RiverRun and it was our first time rafting and boy was it a great experience! From calling the 1800 reservation line to rafting with the guides on the river everyone we dealt with were phenomenal. Overall all the staff are super friendly and they loved their jobs and it shows! Everyone was super nice and willing to help. If you have always wanted to try white water rafting and is a bit scared, you will be in good hands going with this company. Their guides are super knowledgeable and takes your safety seriously. The safety briefing and demonstrations will prepare you for the Ottawa river. They do provide wet suits so that the water won't seem so frigid even in early season. All of the major three companies such as wilderness tours, OWL and RiverRun put you on a school bus to drive down to the starting point, the best part about RiverRun is that at the end of the trip you don't have to get in the bus again all cold and wet to go back to the resort. At the end of the rafting trip you end up on the shores of the RiverRun property so you can shower and change right away. The 12 person boat high adventure is a fun time and great for first timers. If you are more adventurous and don't mind the raft flipping over in the water the 6 person raft is for you. You can also purchase a DVD at the end of the trip which is recorded and edited on the same day. I thought it was very well done and is a good keepsake since I didn't bring a gopro or camera on this trip. If you decide to spend the night after rafting, the RiverRun Rafting and Wilderness Resort has cabins to rent if you don't want to camp outside, fire pits, pool, volleyball, basketball, table tennis and a bar where you can also buy snacks. It has showers and washrooms so I would call this glamping. Do bring lots of bug spray as the mosquitoes are hungry out here. Sat night usually has some entertainment where some of the raft guides show off their other talents by performing. They are really good on the guitar! Before coming here I knew Wilderness Tours was bigger and at night they are known for wild parties. I am glad I went to RiverRun as there were a nice mixed crowd and you can go to sleep at a decent time without worrying about excessive noise. This resort is great for couples, families and groups. Overall RiverRun Rafting is a great company that provides excellent service/experience to their customers. read more

Worst vacation of my life. Let me start by saying I have been a customer of River Run for at least the last 10 years and go there at least once a year- 4 1/2 hour drive from Sudbury. Have done everything from camping to renting cabins at least 5-6 times to bringing two families from Sweden and my own (12 people for rafting). I usually kayak the river alone or with friends. The service is most often rudimentary and adequate but the site and the Ottawa river are fantastic. Last year my wife and I booked a specific cabin dòwn by the water 3 months in advance as we had stayed in it previously and love this spot. When we arrived to River Run about 6 pm no one was to be found nor had any instructions been sent to us in any form outlining how we should get the key to our cabin- simple with today's technology one would think. Thinking the key may have been left in door we drove down-roughly a km. What we found was an unlocked cabin with unmade beds, overflowing garbage, the stink of sweat and still no one on site. As Wilderness Tours had taken over this property I called their office and luckily got ahold of someone-site security? They assured me someone would be along directly to clean the room. 3 hrs later and after many unanswered calls someone finally showed up and provided us with another cabin than we specifically booked. The evening was shot regarding any form of paddling, fishing and with much anger, disappointment, frustration, wasted time on our part we took this substitute. The next day we wasted more time finally moving to the cabin we had booked. We put it behind us as mixed signals, bad luck, whatever and had a great time paddling, fishing, being in and on the water. Fast forward to this year. We again booked the same cabin about 3 months ago for 4 days 3 nights Aug 28-30. I spoke with the reservation person and informed them of our troubles last year and was guaranteed the cabin we rented would be ready and waiting for us on Aug. 28. Just to make sure I called twice the week before and then the day before our arrival and was guaranteed that the cabin would be ready on our arrival (this past Tuesday) and check in time was 4 pm. We arrived on Aug. 28 at 4 pm sharp for check in. I asked the young person working the gate house about breakfast only to be told as it was end of season and there were few customers breakfast was no longer available. Fair enough. In the next breath, however, she told me that she had had to rent our cabin out the night before for one night and was unsure if the cabin was empty, clean and that the key was not returned by the person renting the cabin. Stange that with many cabins empty as it was end of season ours had to be rented out. Confused and upset I pointed out that I had called repeatedly including the day before and was guaranteed our cabin would be available. Unhelpfully, she said she was not aware of this and bizarrely repeated her story 4 to 5 more times but offered no resolution. When asked how she would know if the cabin was clean or not she told us we would have to drive down to it then return to let her know! We did so- (of about 8 cabins only one was occupied). Our cabin was open, bed unmade. We returned to the gate and informed her of this. After asking to speak with her manager and told he would not be available that day or the next she finally called someone and said cleaning would be at the cabin in 10 minutes. I asked about the missing key and she told me she would provide s with two keys. I clarified for her that my concern was that a stranger would have a key to our cabin. She said "oh" and chuckled. At this point after driving 4 1/2 hr, discussing the matter with an uncaring and unhelpful person, checking if a cabin is cleaned or not we decided to get something to eat-no facilities are open at River Run including the sauna- and went to Whitewater Brewing. Thankfully, it was closed and after reflecting on the previous year's sham of cleaning coming "right away" we decided to drive to Wilderness Tours and lodge a complaint. After the 15 min. drive there, locating the office and a short wait I talked to two employees, Alex and Murph (hope I got those right) who are the only positive aspect of this sorry tale. I was so angry I could barely speak. Quickly, they assured me our room fee would be reimbursed, the room would be cleaned, and they gave us free meal vouchers- kudos to WT for having at least two great employees who did what they could do to remedy the situation and it is because of their 5 star service River Run gets one star instead of zero. Another employee in the office informed me the cabin had not been cleaned as it had not been registered as being rented! I'll leave the reader to surmise what this would point to. So, after eating and getting back to the cabin well after 7 we did little- wasted evening. Unfortunately, Alex and Murph could not reimburse the poor treatment and dissappointment. Didn't even take boats off truck and left a day early. read more

RiverRun has the worst customer service and they are so unreliable. We booked with them for rafting as well as a cottage more than 4 months in advance. They told us that we would only have to pay a deposit 30 days before the visit date and the balance upon our visit. They sent us email confirmation with all the information. Then 3 months before our visit, we received an email saying that they will need a deposit right away because other people are also interested in the cottage. A day after they sent us another email saying that there was a mistake and the cottage was double booked so unfortunately our booking is no longer valid. What a coincidence! Clearly this was intentionally and no double booking mistake was done. We tried talking to a manager, we called 3 times to have a manager call us back but no one ever did. Finally when we got hold of one, they were very rude and did not want to fix it. read more