People waiting for the bus at Ninth and Walnut scream and yell, disturbing senior citizens living…read morein the highrise apartment building across the street. Not quit sure why they see the need to talk so loud. My suggestion is to move the stop a block west to the Library where nobody lives.

You can't rely on the schedule. Busses simply don't show up as scheduled so you have to wait for…read morethe next one and hope it shows up. The drivers drive right past you, even when you're standing right at the stop waving your hands yelling for it to stop. If you have to arrive at work or an appointment at a certain time, you have to leave hours early just to insure you arrive on time.

(Well run) Public transportation, whether it's one line (or one loop like this one) or dozens of…read morewinding webs across a city, is one of the true signs of a city "on the go!!" The Cincinnati Bell Connector is new (just running since 2016) and right now somewhat limited in its stops, but for visitors like us, it was a PERFECT way to get a taste of some of the city highlights without having to constantly battle for a parking space!! I know there was and continues to be quite a bit of controversy regarding this new street-car venture here in Cincy, but I think it's a huge plus to have this type of service. Super reasonable pricing ($2 for 1 hr/$4.00 for an all day pass) safe, easy on and off stops, clean and comfortable cars, and VERY user friendly. We found parking down by the Banks (not a game day!!) explored around the waterfront for a while, then took the VERY convenient connector ride up to Findlay Market. On our way, we saw plenty of other attractions we hope to visit SOON. Win-win for attracting visitors and allowing locals to ditch their cars as well. I hope this service continues to grow and thrive!!

OMG...this is such a great addition to Cin City! We got to do all our "wants" without wearing…read moreourselves out. It began when we asked at our hotel what was the best way to get to Findlay Market and they sent us around the corner to the tram stop. The tram goes to the riverbank, Over the Rhine, downtown, Washington Park, Findlay Market, the Brewery District and Fountain Square. 20 minutes total round trip. All day pass was $2. Although it's on the honor system, if they check and you don't have a ticket it's $100 fine, so do get your ticket. We only had to show our ticket once. And enjoy your ride! We did. Oh...its new and clean. Not you typical experience on public transportation.

This is where I go to pick up my tank bus pass each month. The service is usually very fast for…read morethe TANK counter, and they have started handling some of the METRO customers as well. There is bus route info for all the METRO and TANK lines here as well. They are located on the ground floor of the Mercantile building, under the East stairwell. There is a staffed security desk in the building should you need assistance finding the storefront.

When I traveled to Cincinnati recently, I was puzzled that the Cincinnati Airport is actually in…read moreKentucky AND across a river. Never fear, because the TANK bus is here. The bus runs between the airport and downtown Cincinnati. The stop is at 4th street and Vine, just behind the Westin Hotel and by Sleepy Bee Cafe. The fare was only $1.50 each way, when Uber quoted me $25 per ride, and the bus runs every 20 minutes on weekends. Needless to say, TANK was a no brainer. I saved money and arrived at the airport before my friends who Ubered. Another public transit hub is on 5th street, along with a streetcar that runs through downtown Cincinnati. You can easily walk to those (one block) from this stop. TANK is an excellent airport transportation choice, whether you're visiting downtown Cincy for an event or staying in a hotel. There's a Grater's ice cream shop a block away, so treat yourself to a cone with your savings from taking the bus.

Tank used to be good and friendly drivers they have definitely changed they are terrible. They…read morebarely inform people of detours and some drivers are horrible I witnessed a bus driver leave a blind man cause he asked if she could guide him on she said no and left I seen the same driver leave a man in a wheelchair cause she pulled up to the curb wrong and when you complain nothing gets done I literally just complained to a guy named Grant and was completely rushed off the phone and said stuff happens like if you correct the problem with the drivers it wouldn't happen as much im going to start recording videos and sharing them to social media.

I love uber but now the drivers are trying to cheat the system. I tried to write about it to uber…read morebut their customer service bites so I will just put it here. We were going about two miles and the driver calls us when it said he was like 5 minutes away and when he heard our destination he hung up on us and canceled the ride which obviously delayed our trip-- jerk! DO T GIVE DRIVERS THE DESTINATION!

Don't waste you time with Uber. I made a reservation hours in advance for a ride to see a Reds…read moregame. The driver delayed for an hour and then cancelled without any explanation. This was my second attempt with Uber and the second time the driver canceled. Use Lyft.

Pre-trip review of services so far…read more So I booked a bus about a month ago, for an upcoming trip this Friday. I have got to say so far so good, this company is on point. The reservation was simple, I called they sent me an electronic contract outlining what we had talked about on the phone. I was surprised when I received the contract no hidden fees or funny business. I just got an email asking me to provide the stops for the night, now I just got another email introducing the driver. So far to this point I am super impressed with the operation and how they do business. I hope Friday night is as good of an experience. **********************Update***************************** I know I promised an update almost a year ago now. So last year the party was absolutely amazing, Thad was our driver and was exceptional through our our drunk escapade, so good we booked Motortoys again last weekend for my buddies bachelor party. We decided to take out there dual axel Escalade. Again Motortoys went above and beyond our expectations, so good it's Monday morning and I just booked a party bus with them for December the 18th

Buyer BEWARE! DO NOT RENT HERE!!! After being a GREAT…read moreCUSTOMER three years in a row, BEWARE Tom will NOT make ANY EXCEPTIONS. On January 4, 2026, We purchased the most expensive party bus rental for an event on February 20th, for $1158, with supposedly BOGO. When attempting to book an April date event, it was not available and had prematurely expired October 25-Feb 28th. WHY an expiration date so far back to OCT????? I BOOKED JAN 2026!! So I had 24 days to use the BOGO????? And 8 days from the event???? And furthermore, ON OUR EVENT DATE on February 20th, the chauffeur DID NOT ARRIVE at the scheduled pickup spot. He read our past event from last year and not the CURRENT communication. Even though my husband CONFIRMED the day prior!!! He was over 30 minutes past pickup, which had a domino effect on the "assigned time itinerary". I did not call & complain. But Tom, to not make a 30day exception and insure a satisfied customer, a repeated customer, is VERY disappointing. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!