Absolute WORST experience EVER!
Since it's hard to find small engine mechanics around the QCs, I took my Craftsman riding mower to RVT as a last resort. It was a horrible and ridiculously experience in all way, and the mower is actually worse than it was before taking it to RVT.
It took over a month to receive any communication or for work to be done; mower not only doesn't work at all, but is actually leaking fuel AND oil now; I spent over $300 (including renting trailers to transport to both Silvis and Davenport), and I was treated more rudely and disrespectful than I ever have been by a business in my life. Even after calling multiple times and asking for help, I was told I'd have to rent/pay again for trailer fees and pay more money to have the mower repaired per the original estimate.
Maybe it was because it was an older mower, or because I'm not wealthy, or I'm a woman, but I feel completely taken advantage of.
If you have alot of money and John Deere equipment ( and you're a man), you might be treated differently. ... but if you really need help, DO NOT patronize this business, and please DO NOT allow anybody you care about to patronize this business either.
I can't even say how shocked and disappointed I am to be ripped off and treated in such a manner. read more