Local family business, excellent at what they do. Professional, thorough, neat, and clean.read more

When we moved to Upper Black Eddy we had a new septic installed as part of the purchase agreement…read more Three years later we had our first septic tank cleaning from what I thought was a reputable business. When I called to have them complete this service three years later, I discovered that they were no longer in business. I contacted Brad Nicholas and when they came out to service our septic system, I realized that the job was never completed correctly the previous time. They did a thorough job and I am grateful.

Very quick and efficient service! They are an honest and family run business. They responded…read moreright away when we had an issue with our septic system.

Responsive, reliable, a little expensive but I think septic repairs are expensive in general.read more

Great Guy & Great Service! Easy to make an appointment and he was right on time and explained…read moreeverything about good septic tank practices!

We discovered a leak in our basement at 8:30pm after some initial inspection we realized it was…read morecoming from our septic. We called septix and Matt was at our house by 9:30. He came and checked out septic, determined it didn't need to be pumped but we had a root growing into the line and it was clogging the system (we knew there were roots in the tank but not to that extent and are already in the process of getting a new tank). He fixed it and showed us what to look for and what to do in the future. He was super kind and informative. Seemed like an all-around good guy. Will 100% recommend septix and use them for any more of our septic needs in the future!

Quick reliable service. The tech answered sa many questions and did a great job after arriving…read moreearly.

Excellent and the best around the Lehigh Valley. Highly recommend. Honest, friendly and reasonably…read morepriced.

Waited for two days for another company to service our pump fail issue. They kept changing the…read moretimes after I had to keep calling to find out where they were. Kratzer was recommended to me. I spoke with the secretary and the owner showed up 90 minutes later to diagnose our problem and pump our two tanks out. They returned the next day and replaced the pump. I appreciated the phone calls to keep me updated and the fact that they were at the house when they said they would be. We truly appreciated their professionalism and quick service!! I would highly recommend them!!!

I made a appointment like 2 months in advance they never called to give a heads up they claim they…read morecame out and the lady on the phone told me they don't have to let you know the jobs done (great customer service) I was away on vacation and I came back to a law suit filed because of 30 days late payment on top of the late fees I made my payment immediately when I got back home. Now i owe court fees terrible business experience I pray theres other companies because this company is vicious and has no compassion they rather spend $200 on court fees for a $288 bill show what kind of business they are.....

Scheduled a job and when they showed up Service guy said they don't do that kind of work. Big waste…read moreof time.

Alex did the job efficiently and in a timely manner. I would definitely recommend Alex to anyone…read moreneeding plumbing work done.​

When you need a septic service, you need a septic service. This company came to our home next day,…read moreand would not give up until the job was done. They were kind, respectful of our home and charged what we thought was a very fair price for their service. I would recommend this company to my best friends and family members. Just hard-working people doing a great job and knowing their stuff!

there website is not authentic nor are the pictures. I looked this company up for my septic tank to…read morebe cleaned. I was expecting the men in the photos and the truck displayed to come to my house. I was wrong when will and his grandson showed up. i didnt ask any questions just wondered why the pictures didnt match. also there is 2-3 different websites. as far as there work, they did a great job. would recommend them to anyone.

I called them several years ago to pump out my 1000 gallon tank. They gave me a price on the phone…read moreand I agreed to have them service my system. Fortunately I was home when they came out. They pumped out the tank, then got ready to fill the tank back up with what the man called "gray water". When I questioned him, he told me that the price will be more if he did not put back 1000 gallons. I will never use them again. I use a different company and they never even suggested about filling the tank back up. A scam to say the least.

SInce we have a sand mound installed we have had them since 1997 to clean out our septic. They are…read morepunctual and do great work at a fair price. Easy in - easy out. Wish I could say the same for me. Sometimes. No complaints here.

Absolutely great, friendly, fast, professional and experienced. Goes the extra mile to make sure…read moreyou are satisfied. I was in a bind when the excavating company I hired could not show up to do some work and we had a pool scheduled to be installed in a couple of days. Improved Earth showed up quickly and did the work (and even did more than requested). They even gave me advice on what to look out for when finishing the pool landscaping and grading. I will definitely use them again in the future and recommend to friends.

From the owner: Do you want to improve the drainage on your property? Are you planning a construction project?…read moreDon't hire an unqualified local excavation company. Turn to the pros at Improved Earth in Hellertown, PA. With years of experience and a deep understanding of local terrain, we offer expertise you can rely on. Whether you're breaking ground on a new construction project, preparing land for landscaping or needing excavation for utility installations, we have the skills and equipment to get the job done efficiently and effectively. Reach out to us to get a free estimate on land excavation services.