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    River Valley Dental

    3.0 (2 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 2 months ago

    Services - River Valley Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    River Valley Dental Photos

    Recommended Reviews - River Valley Dental

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    2 years ago

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    Jeff Ward - Northwest Arkansas Pediatric Dentistry - Dr. Jeff Ward, DDS

    Jeff Ward - Northwest Arkansas Pediatric Dentistry

    4.2(5 reviews)
    55.6 mi

    Dr Ward is an amazing pediatric dentist. My 3 year old knocked his front tooth out and I was…read moreabsolutely frantic. He put me at ease, made my son comfortable, got him in quickly after hours to look him over, and was just overall so great. We will absolutely maintain him as our pediatric dentist so long as we live here!

    My daughter has received care at this facility for several years. We traveled to her appointment…read morethis afternoon and was notified we had fallen behind on payments. I offered to call in tomorrow to set up a new payment plan with the office and was denied by their office manager. As I left the office with my daughter, the office manager emerged from the back room as we were leaving to announce to the entire waiting room that my card on file kept getting denied. I told her I had switched banks and that I had not authorized them to continue to run my card. She told me I was wrong. I told her I could call back after I get paid again and SHE FOLLOWS ME AND MY FAMILY INTO THE PARKING LOT (as other people were arriving for their appointments) and yells across the parking lot "You'll be hearing from our lawyers!" As a local business owner, the experience was unprofessional to say the least. At most, it was an attempt to shame my family and I in front of other people. I pray that Dr. Ward speaks with his office manager and perhaps is able to offer any professional development resources to this woman. I am confused by her behavior and contempt for me not being able to pay the amount she demanded. Her behavior was atrocious and hateful and uncalled for. I pray she seeks help and this will be addressed by the office as the way to not treat patients in a hard economy.

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    Jeff Ward - Northwest Arkansas Pediatric Dentistry
    Jeff Ward - Northwest Arkansas Pediatric Dentistry
    Jeff Ward - Northwest Arkansas Pediatric Dentistry

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    River Valley Dental - generaldentistry - Updated July 2026

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