Review update: Received partial refund following complaint…read more
Mostly a pleasant stay, but... see below.
1) I made a mistake about the start date of our reservation, so we set out a day early. On the way, I discovered my error and started calling the office to see if they could accommodate us anyway. I was calling within their stated office hours but only got voice mail. I left a message, but also called repeatedly, hoping to get a human. An emergency after-hours number was mentioned, but they had not supplied us with it. Eventually I gave up and secured a last-minute reservation at another RV park close by.
We were at Lake Wapusun for a week and NEVER received a call back, nor mention of my message. Did the on-site staff bug out early Sunday afternoon and then erase my message to avoid discovery?....
2) Our on-line reservation was supposed to be full hook-up, with water, electricity, and sewer. Our site did not have sewer hookup. Asked about it and was told that only seasonal campers get sewer hookups. There is NO mention of this on their website. I do not know if this is an intentional misrepresentation, or simply an oversight. It was incredibly inconvenient as partway through the week we had to use the general campground sewage dump, which meant uncoupling all our hookups, driving to the dump site, draining everything, then re-leveling our RV, and doing all the hookups again. I THINK THEY OWE US A PARTIAL REFUND BECAUSE WE DID NOT GET WHAT WE PAID FOR.
And then, it was Saturday night! Oh. My. God!!! They have a makeshift stage and bring in local(?) bands to perform. The level of amplification is horrific and overwhelming! It echoes all through the campground with no escape!! The noise started around 7 p.m. and continued PAST 11 p.m, which is their stated "quiet time." (Which they claim is strictly enforced; I beg to differ.) People in cars and golf carts paraded through the park, yelling and singing at the top of their lungs until after 11 p.m.
Had we known to anticipate loud, raucous behavior there, I would have selected a different campground.
We left the next day even though we had another day in our reservation.
The staff we encountered in person were consistently pleasant and helpful. Weekdays were quiet. Dogs are allowed and there are roads/paths nice to walk. You wouldn't likely want to swim on the beach due to all the geese and goose poop (it's just nature, but, ick), so a swimming pool would be a nice addition. It looks like a good place to camp with children as there is a large play area with activities kids love to do. The camp store had limited selections, but did supply a couple of items we needed at a reasonable price.
The area features rolling hills, lots of Ohio farmland (surrounding dairy and hog farms supplied punguent aromas at times), wineries, and Amish communities. The City of Wooster is not far away, offering mid-to-upscale restaurants, interesting shops, and The College of Wooster. Nice "college town" vibe.
Overall it was a decent experience, but we will not be returning.