Pets Naturally has been fantastic for helping me find the right food and treat options for my cats…read more The staff took real time to walk me through different ingredients and options rather than just pointing me to a shelf, which made a huge difference given my cats' specific needs. Everything they carry feels genuinely high-quality -- no fillers or mystery ingredients, just real, thoughtful nutrition. I'll be coming back for all my cats' food and treats going forward.

They have a large selection of high-quality, holistic goods. Don't forget to stock up on the cutest…read moredog treats made at their in-house dog bakery.

They always have a great selection of products and everyone is so friendly. And the groomers do a…read moregood job with toenail trims.

Awesome I'm glad we have another pet store. We all our…read moreanimals Especially our dogs! Our community is a dog community u see dogs everywhere including obviously dog parks which are packed. This store is perfectly located & fair on prices & product. Absolutely the dog grooming area. Well Done

Exotic little critters and dudes. I had no idea this place existed and decided to check it out I…read morereally like it.

This is the only place that I will shop for my fish or my Bearded Dragon that I purchased for him…read more The owner is extremely friend & helpful. He will go out of his way to answer any questions that you may have or need to know. If there is something that you want that he doesn't have in, he will do his best to get you what you wanted. I purchase all of my Food, Fish, Reptiles and maintenance products from here. He has extremely fair prices that are far better than the big box stores. If your looking for a good quality pet store, with great products and a friendly staff, this is the place to come. I won't shop any place else.

This is a great place to stop when I am looking for something extra special as a gift or for my own…read moredogs. They have a carefully curated selection of premium food, treats, and toys. The staff is very knowledgeable and super helpful.

The shop owner is literally the nicest, most personable person ever. On top of that, she knows her…read moreproducts and is happy to make a recommendation and answer any questions! I was solo shopping before heading to the airport and she gave me recommendations on places to eat/spend time at before my flight. 10/10 would visit again and I'm definitely going to make a point to order stuff from her online

My review is regarding a recent very upsetting, unprofessional experience that I had with this…read moreestablishment's soon to be new owner, Jeremy. I contacted this place because I had heard that they had birds there, with an avian vet that comes to visit routinely. I had been trying to re-home my elderly Mother's two budgie parakeets because where she moved to, she was not allowed to have them at her new residence. I did not want her birds to go to just anyone who might want to "try out" a couple parakeets, wanting to ensure that they would go to a safe, loving home, a home where the new owner would have prior and/or current experience with birds, so my search had gone on for some time now. To my initial delight, when I called and talked to Jeremy, he had stated that he, himself would love to take the birds and take them to his home to care from them as he has and enjoys birds. He said what seemed to be all the right things and I was so happy that the birds would go to a home where they would be well received and cared for, with a seemingly knowledgeable caretaker. The next step was lining up when to bring the birds to Jeremy. The initial call I made to him was before our winter blizzard, so I needed to wait until that passed, of course, and then wait a little longer for a warm, sunny day so the birds would not get chilled in transport. We finally had a sunny warm day, on a Saturday, in the forecast and agreed upon that day, mid afternoon, (he was aware) to meet up, for Jeremy to receive the budgies. Mid week I called and asked him if I should call when I was on my way over and he said that I would not need to do that as he planned to be there ALL day that Saturday. He mentioned that if he did step out, he would be right back. I pressed the calling ahead idea a little harder, explaining that I would be coming from an HOUR away and again, he agreed that he'd be there all day and there was no need to give a heads up before I took that long drive in. So, that sunny Saturday morning I woke up, cleaned both of the beautiful cages (that I was giving him free of charge, along with the birds) and loaded up the cages, the supplies and the birds into the vehicle and set out for the hour drive. Once I finally arrived there, appx 315 pm, a woman (I assume the current owner) asked how she could help me. I thanked her but said that I was meeting Jeremy to drop off my two budgies. She replied saying that she had not seen him all day and did not expect to as he was working at a physician's home, doing some work on his property! WHAT?!! I asked her to please call him and she complied. Jeremy, of course, did not answer. She said I could set the birds down and leave them. I was not about to do that. I knew then and there I would never be back. I didn't like the looks of the place, the smell and certainly not the NO SHOW after I drove an HOUR one way!! How so very unprofessional and inconsiderate of Jeremy. ... A few days later, I called to talk to him on the phone to express my disappointment and when he came to the phone and I told him who I was, he put the phone down on the counter and made me wait probably 8 minutes while I heard him talking to someone else! Once he got back on the phone I asked him why he did not show up as planned and I reiterated how he said that I did not need to call in advance to let him know I was on the way. He tried to say that he didn't know that he had to be there for me. Um, excuse me? We talked about this numerous times on prior phone calls, about meeting up. We never discussed a curb side drop off!! I would never do that. I reminded him that I drove an hour to get there and an hour home and put extra gas in my vehicle with today's gas prices. I did not use foul language or raise my voice at all (though it would have been warranted). He was very unsympathetic to all that I went through and blew me off completely. He even had the nerve to say, "at this point, I'm not gonna take the birds." Like I'd really give them to him now??!!! No way. He's not one to be trusted obviously or dependable. He actually ended up hanging up on me! Horrible. Just Horrible! I would not have even give this place one star, but I had to, in order for the review to post.

This owner and the people who work there are so helpful and know so much about all pets. Will…read morealways recommend to everyone I know!!!! Happy New Year Lavone to you and yours!!

Did a very nice job of our two dogs we have a Yorkie and a Pekingese. The dog seem happy and had a…read moregood experience to totally do recommend these guys.

RUDE and UNPROFESSIONAL. Brought our dog in for grooming. They couldn't handle her because of her…read moresize (but they let us walk out. She is a 115 lb labrador)- They called us ten minutes later, left a message to come get her. My husband called them back immediately and said "no problem, I am on my way" -- He was only one mile away....He was then told "we gave her a bath and cut her nails, I am drying her, give us another twenty minutes" - (We took her in for a full package deal, bathing, teeth, nails, anal glands, de-shedding, etc) .. When my husband arrived, he politely said "next time, if you cannot do what we brought her in for, just please dont do anything at all " (Now we have to take her somewhere else, and he would have just picked her up like he said he would.). The employees became unhinged, and retaliated with rude remarks telling him he should be grateful for what they did - they did us a favor by discounting the cost (ok?? lol to that) - and the gentlemen told him to take our dog and get out. (this went from 0 to 60 in a hot minute- for no reason). (and yes, my husband paid for the services they did) The issue was not the bathing, or paying for the bathing.. The issue is that they were the rudest , unprofessional people arguing with my husband. The two ladies and gentleman with the colored hair (we dont know their names) were so incredibly disrespectful, I would never send anyone to this location. There was attitude from the very beginning- for no reason. I will be calling corporate. We have never been spoken to like this. (this excludes Rosemary, who acted professionally and sat there quietly while her coworkers felt the need to shame my husband in front of other customers). We drove 45 minutes to this location and walked away upset and disappointed . Never again.

Great boutique dog, and car store in downtown Petoskey. Always greeted upon entering and super…read morehelpful and knowledgeable about their wide variety of products. Collars, harnesses, leashes, jackets, food, treats, shampoos, toys etc. if you have a fur baby and are in the area, stop by! Gracie loves stepping up for a treat!

Stores that have animals that greet you will always be my favorite! Excellent customer service and…read moreadorable pups. 10/10 recommend stopping in for all your pet needs, or if you're looking for a little gift for your pup that you left at home while you're on vacation. They have it all!

Highly recommend checking out this exceptionally well-run rescue. Kate's tireless effort into…read moreensuring the animals are healthy, happy and very well-socialized honestly makes her worthy of some sort of community hero award. Adopt don't shop for your next pet and check out HFMF. Even if you're not looking for a pet, consider volunteering with your family, socializing pets (playing with them, petting them) in order to make them even more adoption ready for their forever homes.

We just relocated here from Saginaw and took our dogs to be groomed. Big mistake! The dogs look…read morehorrible, worst haircuts they have ever had. When I came to pick them up, the first thing I was told was that my dogs are not well-behaved and that they had a horrible experience. We have never had an issue before so I'm sure they were scared being at a new place. I expected the groomers to be professionals trained in handling this type of situation. If the dogs were that bad, why did no one call me? $116 for a terrible experience.

This place sucks. i wanted to hold a mouse because i wanted to buy it for my 4 year old sister and…read morethey were close to closing and were being lazy and disrespectful. Definitely never coming back.