This store is fantastic! The staff are all so helpful and knowledgeable about their products. They…read morehave all the trendiest pet beds (Pendleton national parks series ) and the cutest clothes and THE best toys I've seen. They're really on top of what quality pet supplies are and they're worth the extra few dollars. I'm a first time puppy owner and my six month old labradoodle is as picky as I am about her food, unlike me though, she's underweight and I needed to find something she'd eat on a regular basis. Larissa was so helpful when I called and when I went into the store. She gave me a complimentary bag to try and reminded me that I needed to get some of her old food to gradually phase in (which had totally slipped my mind). I really appreciated her advice and expertise. Cannot recommend them enough. Seriously the toys are amazing there too.

Great knowledgeable service. They know me by name and are always ready to assist me. I recommend…read morethem to cat and dog families.

I've lived in metro-Detroit and several different states... this is the nicest Pet Supplies Plus…read moreI've ever been to and the baths are phenomenal. It seriously is such a nice store. My dog for some reason gets anxiety in the steel bathtubs seen at some stores. He was acting like he was at a Spa in this one. What an amazing addition to Traverse City!!!!

Great addition to the neighborhood, friendly people and tremendous inventory. I guess I'm a little…read morebiased since my son is the franchise owner. Must disclose that.

Exotic little critters and dudes. I had no idea this place existed and decided to check it out I…read morereally like it.

This is the only place that I will shop for my fish or my Bearded Dragon that I purchased for him…read more The owner is extremely friend & helpful. He will go out of his way to answer any questions that you may have or need to know. If there is something that you want that he doesn't have in, he will do his best to get you what you wanted. I purchase all of my Food, Fish, Reptiles and maintenance products from here. He has extremely fair prices that are far better than the big box stores. If your looking for a good quality pet store, with great products and a friendly staff, this is the place to come. I won't shop any place else.

The shop owner is literally the nicest, most personable person ever. On top of that, she knows her…read moreproducts and is happy to make a recommendation and answer any questions! I was solo shopping before heading to the airport and she gave me recommendations on places to eat/spend time at before my flight. 10/10 would visit again and I'm definitely going to make a point to order stuff from her online

I have been a fan of Contigo Dogs since its virtual doors opened online in 2020 and I am overjoyed…read moreto see that Contigo Dogs now has their own brick and mortar store in Traverse City and at the Village at Grand Traverse Commons no less! The Commons is a hot bed of both local and out-of-town visitors alike and I'm so glad to know that this space now has a pet store that sells so many incredible products for your furry companions and you alike! I love being able to come into this store to see the entire selection of products Contigo Dogs now carries - there is something for everyone here! The Commons and Contigo Dogs is also dog friendly, so I loved being able to stop in with my dog so he could check out the whole store as well! It's a great place to shop for essentials for your own pets and gifts for your loved ones as well - like treats, toys, paw/skin care, home goods, biothane collars and leashes that the owner of Contigo Dogs - Stefi - makes herself, and so many more pet accessories! Stefi is a truly incredible person and owner of this wonderful small business and you can see just how fully she has infused her love of dogs into every inch of this store's space and in every interaction she has with the people who walk into this store! She is out here doing the good work and stocking her shelves with quality goodies to enrich every aspect of your pet's lives to their fullest potential! She is also there to answer any and every question you may have about the items on her shelves, help recommend the best products across her store to you and your pet, and to just completely love on your pup as well - so definitely bring them in to brighten her day and everyone's day!! If you have a dog, know someone who has a dog, or just plain LOVE DOGS, stop by Contigo Dogs and treat the pups in your life to some quality goods! You'll leave knowing you supported a truly incredible small business and your furry friends will love you even more for it!

This place is great, if your looking for birds, small animals this is the place to go.they also 2…read moretimes a year a bird vet comes to there store, appt only.

My review is regarding a recent very upsetting, unprofessional experience that I had with this…read moreestablishment's soon to be new owner, Jeremy. I contacted this place because I had heard that they had birds there, with an avian vet that comes to visit routinely. I had been trying to re-home my elderly Mother's two budgie parakeets because where she moved to, she was not allowed to have them at her new residence. I did not want her birds to go to just anyone who might want to "try out" a couple parakeets, wanting to ensure that they would go to a safe, loving home, a home where the new owner would have prior and/or current experience with birds, so my search had gone on for some time now. To my initial delight, when I called and talked to Jeremy, he had stated that he, himself would love to take the birds and take them to his home to care from them as he has and enjoys birds. He said what seemed to be all the right things and I was so happy that the birds would go to a home where they would be well received and cared for, with a seemingly knowledgeable caretaker. The next step was lining up when to bring the birds to Jeremy. The initial call I made to him was before our winter blizzard, so I needed to wait until that passed, of course, and then wait a little longer for a warm, sunny day so the birds would not get chilled in transport. We finally had a sunny warm day, on a Saturday, in the forecast and agreed upon that day, mid afternoon, (he was aware) to meet up, for Jeremy to receive the budgies. Mid week I called and asked him if I should call when I was on my way over and he said that I would not need to do that as he planned to be there ALL day that Saturday. He mentioned that if he did step out, he would be right back. I pressed the calling ahead idea a little harder, explaining that I would be coming from an HOUR away and again, he agreed that he'd be there all day and there was no need to give a heads up before I took that long drive in. So, that sunny Saturday morning I woke up, cleaned both of the beautiful cages (that I was giving him free of charge, along with the birds) and loaded up the cages, the supplies and the birds into the vehicle and set out for the hour drive. Once I finally arrived there, appx 315 pm, a woman (I assume the current owner) asked how she could help me. I thanked her but said that I was meeting Jeremy to drop off my two budgies. She replied saying that she had not seen him all day and did not expect to as he was working at a physician's home, doing some work on his property! WHAT?!! I asked her to please call him and she complied. Jeremy, of course, did not answer. She said I could set the birds down and leave them. I was not about to do that. I knew then and there I would never be back. I didn't like the looks of the place, the smell and certainly not the NO SHOW after I drove an HOUR one way!! How so very unprofessional and inconsiderate of Jeremy. ... A few days later, I called to talk to him on the phone to express my disappointment and when he came to the phone and I told him who I was, he put the phone down on the counter and made me wait probably 8 minutes while I heard him talking to someone else! Once he got back on the phone I asked him why he did not show up as planned and I reiterated how he said that I did not need to call in advance to let him know I was on the way. He tried to say that he didn't know that he had to be there for me. Um, excuse me? We talked about this numerous times on prior phone calls, about meeting up. We never discussed a curb side drop off!! I would never do that. I reminded him that I drove an hour to get there and an hour home and put extra gas in my vehicle with today's gas prices. I did not use foul language or raise my voice at all (though it would have been warranted). He was very unsympathetic to all that I went through and blew me off completely. He even had the nerve to say, "at this point, I'm not gonna take the birds." Like I'd really give them to him now??!!! No way. He's not one to be trusted obviously or dependable. He actually ended up hanging up on me! Horrible. Just Horrible! I would not have even give this place one star, but I had to, in order for the review to post.

I've been here a few times and always have a good experience. I had to go twice today, once to…read morereturn something and the second to pick up some fish! The first time, average normal interactions. Second time? OMG!!! Lara!!! What an AMAZING OUTSTANDING Experience!!! She is knowledgeable, kind, great listener, she has excellent people skills and is absolute joy to be around. I honestly think if she was there every time I went to the store I would have gone broke really fast because Her Sales skills are top notch. Thank you Lara for your amazing service, my family and I really enjoyed getting some beautiful, healthy and bright fish for our big aquarium!!!

Associate was extremely helpful over the phone. I will be in the store as soon as I can to purchase…read morethe product discussed. Thanks for the help!

Stores that have animals that greet you will always be my favorite! Excellent customer service and…read moreadorable pups. 10/10 recommend stopping in for all your pet needs, or if you're looking for a little gift for your pup that you left at home while you're on vacation. They have it all!

Awesome people and great everything for dogs! Will be on-line ordering from them! If you have fur a…read moreuse, give them a visit!

We just relocated here from Saginaw and took our dogs to be groomed. Big mistake! The dogs look…read morehorrible, worst haircuts they have ever had. When I came to pick them up, the first thing I was told was that my dogs are not well-behaved and that they had a horrible experience. We have never had an issue before so I'm sure they were scared being at a new place. I expected the groomers to be professionals trained in handling this type of situation. If the dogs were that bad, why did no one call me? $116 for a terrible experience.

This place sucks. i wanted to hold a mouse because i wanted to buy it for my 4 year old sister and…read morethey were close to closing and were being lazy and disrespectful. Definitely never coming back.