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    River Rats Septic Services

    5.0 (1 review)
    Open Open 24 hours

    Services - River Rats Septic Services

    Plumbing inspection

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    12 days ago

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    Mattson Plumbing

    Mattson Plumbing

    (52 reviews)

    Garbage disposal backed up....DON'T put egg shells, coffee grinds, pineapple skins down the…read moredisposal!!!! I called Russ, he sent his crew in a timely manner, assessed the problem, which turned out to be years of backup just waiting to cause major damage and costs. The crew arrived on time as promised and within a few hours, new pipes installed. Not sure how old your houses are out there, but it would be worth it to have them take a look at your pipes!

    We have used this plumber for multiple properties in the past, which made this experience…read moreespecially disappointing. A water heater failed after approximately four years. We were told it was out of warranty and that nothing was wrong, despite an active leak and recurring gas error codes even after multiple restarts. When we contacted the manufacturer directly, Rheem confirmed the unit was still under warranty. Because of this, we hired a different plumber and replaced the unit. We are now dealing with ongoing issues with the manufacturer regarding reimbursement for an identical replacement water heater. Communication during this process was poor, and we felt blamed for the issue rather than supported. In a text message exchange following the service, we were told we should "hire some other plumber" going forward and were referred to as "clowns." Screenshots of this exchange are available. Given our prior history with the company having done 2 water heaters and multiple plumbing repairs over $5000,, the handling of this situation and the tone of communication felt unprofessional. Overall, we were dissatisfied with how this was handled.

    Cozy Home Services

    Cozy Home Services

    (153 reviews)

    Very impressive .. I called several contractors to install a…read morehigh-end Bradford White gas water heater. I spoke to a Mark Grant at Cozy Home. Mark is impressive. He has a strong technical knowledge of water heaters, including furnaces and air conditioning. He told me all the rebates available. He knows all the new laws and when they take effect for gas & electric water heaters. He even knew the permit requirements specific to my Rio Vista. He told me all my options, including their advantages & disadvantages. He did not pressure me. He made sure I knew all my options. Then he sat back and gave me time to decide. Once I decided, Mark sent out a Jose & Aaron to install my Bradford White water heater. Jose is a craftsman who takes pride in his job. He pays attention to the finer details. He wants the finished job to look professional. I watched him work. He did an outstanding job. He and his assistant, Aaron, work efficiently. Aaron anticipates what tools Jose needs and hands him the tool before he even asks. Like Mark, Jose is very personable. He explained to me how to relight the gas pilot light if it ever went out. He was patient. He made sure I understood how to do this. They cleaned up nicely after they were finished. I had read many positive reviews about Cozy Home Services before selecting them. They definitely live up to their reputation.

    Jose Aaron and Gael did a terrific job on the install of a new heat pump system. The old furnace…read morewas up in the rafters and they got it out with no problems. They were respectful and hard working and Jose communicated well with us. We chose cozy home because of Mark the salesman. He was by far the most knowledgeable of 3 different companies who quoted our job. Cozy home was the middle of 3 prices, but with it being a Mitsubishi system I didn't expect the bottom dollar. The only down side is the proprietary thermostat, I'm not a fan. I would like to switch back to the old thermostat we had.

    River Rats Septic Services - plumbing - Updated May 2026

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