The only reason I have granted a one star rating is b/c there is nothing lower. I recently moved my…read moreson out of his unit on July 31st, 2021. When we moved in the "manager" claimed that the unit would be deep cleaned due to COVID. This was not the case. So, my husband, son, and I, went about the task of scrubbing the unit (mopping floors, cleaning the bathroom, vacuuming, wiping down bathroom mirror, cleaning fridge, and disposing of numerous grocery bags that were left under the kitchen sink counter). The kitchen sink looked as though it had not been cleaned in months. Since I have had issues with this complex in the past when (they attempted to try and hold us responsible for breaking a lease that they mistakenly sent us when my son was temporarily moved to another unit b/c his roommate was COVID positive) they were trying to charge us 3600 dollars to break a lease that was signed b/c they required a signature for a temporary move. Needless to say, all trust was broken at that time.
When we moved our son out (because they have proven to be shady and use nefarious practices) we left the unit absolutely spotless. We mopped all of the floors, cleaned the bathroom to a high shine, vacuumed and dusted, wiped down the walls, cleaned the fridge and stove, and disposed of everything that did not belong in the unit. Then, two weeks later, we received a bill for almost 700 dollars worth of charges for deep cleaning and damage to the unit. Here's the deal, I know how shady the Annex is so I took multiple video footage of the entire unit that was used by my son, including multiple still pictures of the how clean the unit was left. If there was a way to upload these pics and videos, believe me, I would do so. I will not pay for any "made up" damages to that unit and I will absolutely take you to court with my evidence to collect my deposit for these trumped up charges.
The Annex should be absolutely ashamed of themselves for the way that they try to swindle students and take advantage of them. If not for the way they tried to screw us before, I would never have even thought to take all of these pics and videos. However, b/c of the sketchy practices, lies, stealing, and cheating, I felt it was going to be necessary to protect myself from this scam. YOU SHOULD BE ASHAMED OF YOURSELF!!! I FULLY EXPECT MY DEPOSIT REFUNDED!!! IMMEDIATELY!!!!!!