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    River Park Pharmacy

    4.5 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    Duane Reade

    Duane Reade

    2.1
    (27 reviews)
    0.8 mi
    $

    Absolutely unacceptable experience at this Duane Reade location. This is the ONLY location that…read moreconsistently creates unnecessary issues when attempting to deposit cash into my debit card account. I have completed identical transactions at multiple Walgreens, Duane Reade, and CVS locations without a single problem. What makes this experience even more upsetting is that I am currently recovering from a high-risk labor and surgery that took place just three days ago, which made me physically unable to be present at the store myself. Instead of showing even a small amount of understanding or professionalism regarding the situation, staff chose to create unnecessary complications over a cash deposit into my own account. My husband was initially allowed to complete one deposit transaction into our joint account with no issue. Then, during a second transaction, another associate suddenly decided to refuse service unless he presented his own ID, despite him having: * my physical debit card, * my account barcode, * and my valid government-issued ID directly tied to the account. To make matters even more frustrating, I was actively on FaceTime during the transaction and could have verified my identity immediately if customer service and common sense were priorities. This was NOT a withdrawal. No money was being removed from the account. This was a CASH DEPOSIT into my own bank account. The barcode and account information were valid and should have been sufficient to process the transaction, exactly as every other location has done repeatedly without issue. The inconsistency in policy enforcement at this location is concerning and reflects extremely poor staff training and customer handling. If your policies differ from every other store, employees should at minimum be able to clearly and professionally explain them instead of creating confusion and inconvenience for paying customers. After leaving this location, my husband immediately went to CVS and completed the same transaction with absolutely no issue whatsoever. This store has officially lost my business. I will gladly take my money, purchases, and financial services elsewhere to businesses that value consistency, professionalism, and basic human understanding.

    Stop by around 9 AM and store was really clean and organized. There were many things locked up,…read morethough, which makes sense given the area. Staff was nice and friendly can't complain.

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    Package being accepted and manager reprimanding
    Package being accepted and manager reprimanding
    Package drop off
    Package drop off
    Duane Reade

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    River Park Pharmacy - drugstores - Updated June 2026

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