This company is amazing! Mike was so helpful and delivered the jet skis at the Arizona Oasis RV…read morepark we were staying. He was very informative, friendly, and professional. I would definitely rent from this company again! Thank you for making our stay memorable!

If your looking for rental ski or any repairs in your boats. I highly recommend Mike. He goes above…read moreand beyond to make sure your taken care of. Local and reliable.

Mike literally saved our lives! We had a situation that…read morelanded a couple of Jet Skis on an island in the river and there's nobody to call. (115 degrees, no shade, exposed to the sun, nothing to drink...doesn't take long to go bad fast!) My buddy went for help and found Mike's shop. Mike launched his boat and came to the rescue! Pulled both Jet Skis from the island, back to shore and of course he does the repairs too! Mike just dug in to the project to turn us around right away to get us back on to the water, which is why we come to the river. We could go on and on about how amazing his service is! Great guy, knowledgeable, and he cares. Thanks again, and again, and again Mike!!

This place is great. Booking was real easy. They had us in the water and having fun in no time. A+…read morecustomer service and over all experience. We will definitely be back. Thanks again for the great weekend!

5/5 Experience! We rented a Yamaha jet ski from Parker…read moreWatercraft Rental for the entire day 9-5 best deal on the river by far. Donna was so welcoming and we had the best time with family out on the water! Everything about the experience was super smooth Richie helped us pick the best jet ski and they were all so professional from booking to a punctual pick-up and drop-off. The team and Adrian was on time, friendly, and made sure we had an amazing, worry-free day. Highly recommend for anyone wanting to make the most of their time on the water! They were military friendly and very supportive. :) Even after the trip they were so heartfelt like did you have a great time? Genuine passionate and treats people right and fair thank you, you all rock keep it up. 100% recommend to all help family and friends. It's not a matter of if we will rent from them but when we will rent from them again the next time we are in town. Thank you!

Jason is the absolute best, he made my whole Yuma trip!…read more Earlier in the week I called and asked some questions (I've never used an ATV) he kindly answered all my questions and put me down for Sunday, saying no online reservation was necessary. Saturday came around and I called to confirm but said I didn't have sneakers, he went above and beyond and found a pair to loan me! I don't mean to offer up a service of shoe rentals lol, but just wanted to show the level of kindness and customer service Jet Rent has. The 4x4 were a lot of fun, and had a great experience 10/10 would recommend. Thanks Jason!

We were in town for business and decided to rent some side-by-sides over the weekend. I was a bit…read morehesitant at first due to a relative's bad experience with another off-road rental company that hit her with surprise charges. But I can confidently say Jet Rent was a completely different experience -- professional, transparent, and all-around fantastic. Jason at Jet Rent was outstanding. He was responsive, helpful, and made the entire rental process smooth and stress-free. No hidden fees, no runaround -- just great service. Since we didn't have a way to tow the UTVs to the trails, Jason worked with us to get them delivered for a very reasonable fee. If you respect his equipment, he'll go above and beyond in return. We'll absolutely rent from Jet Rent again if we're ever back in Yuma! Thanks for the great experience!

I love Walter's Camp and appreciate meeting Tabitha today. She's lovely and has a great authentic…read morequality about her. She is a graciously sincere kind person and will be very helpful to make sure her guests are well cared for. Thanks to her yet again for making our trip extra wonderful. It is a great place to launch watercraft and explore. Today on the river was beautiful and I can't wait for next time! Be sure to take the time to visit Walter's Camp and don't let the bumpy gravel road deter you! Say hi to Tabitha and check out the general store. It's well stocked for a small place. Thankful yet again!!

Visited Walter's Camp on my first canoe camp trip on 3/13/25. I was pleased to see that it wasn't…read morebusy. Tabitha, the camp host helped me get set up and gave me the lay of the land. The general store has a few items, merchandise, and even a bar back that is used when the camp is in full swing after Memorial Day according to Tabitha. I chose a far site at the edge of the property underneath two tamarisk/salt cedar trees which was great for shade. I launched my canoe at the concrete boat ramp and paddled the old Colorado River channel right out in front of the camp which is not lacking in it's scenery of Cibola Natl Wildlife Refuge and the beautiful Trigo Mountains Wilderness viewable eastward. Nighttime is where things came alive! Dozens of braying burros, coyotes, and owls that would hoot up a storm in the trees above me. An a/c or refrigeration until by the general store ran in cycles all night and was about as annoying as someone running a generator. The facilities provided had showers and pit toilets, all in good condition. Taking a moment to stretch/yoga before the morning paddle in the communal hang out area in front of the general store was a great idea. I was greeted by an amazing SW sherbet sunrise over the calm waters of the inner channel of the Colorado, it was spectacular. I'm typically a dispersed camper, so some of my gripes about the noise you can probably take with a grain of salt. Would I stay the night again? Sure, but I'd prefer something a bit more isolated. Thank you Tabitha for all your advice on boating the river as a novice, appreciate what you do!

No, duct tape doesnt fix everything!!!!! We had made…read morereservations for 2 jet skis and a pontoon boat. One of the skis didnt even make it out of the launch before it died so we had 1 ski and a pontoon boat that was falling apart. We lost the first hour with the guys looking at the ski that never started up and the last 2 hours because the boat finally gave up. No apologies or offer of a discount Ruined our weekend!!! Ripped cushions Drivers seat wobbly and unsafe Back rest of bench seat loose Duct tape on ski seats and sides of ski Duct tape holding glove box together The boat did 25 Mph if you really pushed it The ski was actually pretty fast

BEWARE!! This company charged my ATM card hundreds of dollars without my authorization and would…read morenot give it back. Gave me the run around about process errors blah blah blah and was very apologetic but still didn't return my money. I had to dispute the charge with my bank to get my money back. Sketchy sketchy sketchy and shady shady shady.

They were friendly, professional, on time and the equipment worked as it should. I would use them…read moreagain.

$300 to clear codes from a jet ski....no work done, said they "water tested it" which was 10…read moreminutes on the water. Is this normal? Yes we made a rookie mistake with plugs, but you hope mechanics are truthful and honest and, unfortunately we feel scammed. Won't ever make the mistake with plugs again, but also won't trust any mechanics in the area due to this

This was a hard number of stars to figure out…read more The boat itself gets 4 stars but the service gets only 1. First the boat - it was very comfy for the 10 of us and it moved pretty quickly. I was surprised at how little gas we used as well (around 22 gallons for several hours of going up and down the river). The BT connection was not working so they loaned us a cable. We later found out that the outlet for plugging in something electrical was not working either, but we were not going to waste time looking for a fuse or going back for another repair issue. I booked our boat months in advance and we were set for pick up at 9:30 and return at 5:30. We arrived at 9:20 and were met at the office by Kristina. She did nothing to charm us but we got the business stuff done and went to meet Wylie on the boat to learn all about it. He went through many things and explained where the anchor was stored as well as life jackets and the flag for skiers and the BBQ grill. He never discussed bumpers as far as where they are stored and how many we had. We took off and when we arrived at our campground to pick up the rest of the gang we noticed that a piece of metal trim was coming loose. It was apparent that it had been repaired multiple times from the screws and screw holes that were meant to hold it on. We all got on and headed back to the casino to show the damage and see what was to be done. They had a nice guy named Chris come over and screw it back on, but he used the same holes that were already stripped so when it came loose again we didn't bother. Meanwhile we had wasted over an hour of time and some gas so I went into the office to see what our options were for compensation. I asked Kristina if I could use her phone to call the manager/owner when she told me that she had no authority to make calls about our situation. She looked at me with a very irritated expression and then she called Tammy and asked if Tammy would speak to me. Apparently Tammy did not want to so Kristina was stuck conveying messages back and forth between us. A partial refund/credit was out of the question so we settled on us keeping the boat overnight and having it back at 8:45 the next morning. It's not really a concession of any kind for them as no one was going to pay to use the boat from 5:30pm to 8:30am, but it was offered and we took it. We took the boat back and arrived a few minutes early. I had brought the life vests that we used for our towable to the office door and then went to sit on the boat in the shade. When K and W arrived at the office I went to the door and she came out and looked at the vests and said to me and the other guy returning the vests, "Whose are these?" in a grumpy voice. No good morning, or welcome back, or how can i help you. I guess that files for customer service in Parker, but it would not in Phoenix. When we came to return the boat we were charged $110 for a bent propeller. I have no idea how that happened, but it was indeed bent in a way that it was not when we picked it up. We were also charged almost $70 for a missing bumper. We were only aware of the 2 bumpers that were on the boat when we picked it up. Apparently there were supposedly 2 more stored under the seats that we never talked about. But there was only 1 there when we brought it back. Also, we were accused of unhooking the bumpers and putting them back on in the wrong place. We were 10 adults on the boat and no one removed the bumpers for any reason. We pulled them into the boat when we needed to but never unwound them. When my husband pointed out that all of the other boats at the return location had the bumpers in the same place as ours we were told that they must have done the same thing. A very strange coincidence IMO. We paid the $180 because they had a $1000 deposit from us and it wasn't worth the fight. This was my first rental from this company, and while the boat was indeed a better quality than some of the other places, I will not rent from them again based on the above.

Customers Beware, a lot of unethical business going on here. Owners don't care about taking care of…read moretheir customers. We were charged a full day even though we had the ski for a half day. We were charged for 3 gallons of gas even though we filled it all the way up at the closest gas spot to them and it showed completely full on the gauge. The owner said "So we're charging you for 3 gallons. Unfortunately even though it shows full you used gas coming from that gas station to here so unless you filled it up with your own gas here at the dock, you and everyone else that rents a ski from us will always have that 2 to 3 gallons to pay for." THEN WHY NOT TELL EVERY CUSTOMER THAT WHEN THEY RENT THE SKI? Especially at 7 bucks a gallon? How much do they pay? Pump price wasn't even 3$ a gallon so it's alllll profit for them. Even though they say they open at 8am the guy rolled up at noon to help us. He was 30 min late which could of been time on the ski. Any credit? No. We didn't get on the ski until almost 1pm, could he charge us the half day rate? "Nope. Sorry. Half days are normally done in the morning" WHAT DOES THAT HAVE TO DO WITH IT? All I asked for was a break on the cost for a half day or to not charge us for the gas and this guy (one of the owners) didn't give a damn about anything except getting as much money as he could out of us. Even though they rent that same ski out for 200$ for a full day with a referral from Pirates Cove Resort he still couldn't knock off a little bit when we were charged 300+ after the 4+ hours we didn't have the ski for. Also, the skis are in horrible condition cosmetically. We were the first customers of the day so we got the only one that didn't have something wrong with it. The others? (I've included pictures) bumpers hanging off, mirrors missing, storage department covers missing, seat stitching exposing the foam inside. We will NEVER use this company again and I'd advise you to stay clear of them and use one of the other ski/boat rental companies at the River. Positives? - The girl in the office we spoke to was really nice. -The ski ran well. -The worker (not 1 of the owners) a guy that helped us at the Bluewater Dock was really helpful and knowledgeable. Even though you could clearly tell the owners ran the poor guy into the ground. Last thing I'll say is this, I leave a lot of reviews on Yelp. A lot of good ones and some bad ones. I'm not the guy that just focuses on the negative but that's all that I experienced here. I really hope these ppl get their stuff together and learn what customer service is.