This review is mostly for the Aqua Glow event, that takes place from 6 - 11 pm. It overlaps a…read morelittle bit with the regular Aquatica general admission hours that typically end at 7:30 pm. Before the end of general admission hours, my sister and I were able to purchase the last 2 trays of fish to the feed the stingrays before Aquatica ran out by early evening :) ! We absolutely loved Aqua Glow because the majority of visitors from the daytime have gone home, and it's a lot easier to really enjoy the water rides and the pools without dealing with the crowds :) ! We could go on rides multiple times without waiting in long lines, and enjoy the pools without constantly bumping into other people :D ! And when the fluorescent lights come on, the entire water park is truly awesome and amazing to admire all lit up :D ! While we were standing in line for Sting Ray Falls (which for us, was a really short line), we had such a spectacular view of the Sea World fireworks :D ! You can walk barefoot throughout the park if you want to. But I personally think it's much better to have water shoes or sturdy waterproof sandals because not all pavements are smooth. However, you just have to keep in mind that you can't wear flip flops or certain shoes on the water rides, and may have to hold onto them (which is a hassle) or you can rent a locker and lock them up. Most of the small and jumbo lockers were taken. But fortunately, we were still able to rent a large locker (which is obviously bigger than a small locker, but smaller than a jumbo) for $42, and access it multiple times until the end of our rental. If time permits before Aqua Glow finishes on Sept 5, we would absolutely love to come again :D !!

Visited the park this past week because we have the free pre school passes and I have a season…read morepass. I was surprised to learn that parking is a whopping $40 for standard parking & Covered parking is $70! My littles and I walked over to the front gate where the security guards were checking the guests bags, which I appreciated. There was a security guard, whose name I will not post, but I will post his initials GV. He was rudely shouting at the guests to move forward or "get out of the way because you're blocking the line" and "move it lose it people".... In my opinion, Seaworld is very much for younger children (despite them offering a few roller coasters). This type of attitude toward guests should not be allowed, and it should certainly not be the first thing people hear when entering the gates... I was there with my two toddlers. I certainly don't want someone yelling at me to "hurry up or get out of the way." That not something you tell a mom who is trying her best, or any family that just paid $40 for parking + $79 per single daily pass, at MINIMUM . I think he should be talked to and reminded he's not a bouncer, but rather a security guard at a kid/family friendly establishment. We arrived early, so we didn't have to wait long to get in, nor did we have an issue finding a seat. Surprisingly, there were plenty of seats available from open till we left, about 2pm. I was appalled at the price of popcorn (+$11) and the taste was terrible. It was HIGHLY BUTTERED AND SALTED. They sold me on the bucket because it's $5 for refills, but that's still a very high cost for popcorn. Next time I will ask them to make fresh stuff with little to no additives. As it is, it's A terrible snack for kids who are out in the sun all day. The water and ice were free, but you have to find a designated stations for it, which can be difficult for any person, especially those with littles. I think it should be more readily available for guests. I appreciated that the park offered different sections to appeal to the population. There were not many tubes at the lazy river and we sometimes had to wait a while before getting one. I would love for their floats to have bottoms so the littles can sit and enjoy. I, also, appreciated that the lifeguards were available in abundance and seemingly took their job seriously, as I didn't see them playing around or talking and such. I loved the family restrooms and the cleanliness of the restrooms because I understand it can be a challenge in Waterparks. Overall, I would go again and recommend it, but I would caution against the excessive unnecessary costs (parking & snacks/drinks). Overall, my score is based on the security guard at the entrance, and the extremely high cost of everything... which I suppose is expected at a waterpark. I did not get photos because I wanted to respect the privacy of the attendees.

Awesome Water Park. Biggest Water park resort in Texas. Some of the best water slides and rides in…read moreTexas. Some of the rides use river water from the Comal River.

The park was fun enough. But OMG the staff and their Autism accommodations were absolutely…read moreappalling. The staff is primarily teenagers who play on phones. One stared at me blankly and pointed to a QR code. When I told her my phone was locked in the car, and asked what to do because I obviously can't scan without a phone, and there's no reentry. She just stared at me and pointed to the QR code. I honestly thought she was on herion. ( My neice autistic neice was in full meltdown because it was her birthday, and she lost her glasses on one of the rides). When we first got there, we went to customer service, to get the autism passes. I'm neurodivergent, and my neice is 16 and autistic. Her mon,brother's friend came as well. The woman at customer service looked like a deer caught in inheadlights,when asked about the passes. Then refused to give them to us. Then changed her mind and gave us each 1. It was only good for 1 ride. We were supposed to go back to the customer service booth after each ride. The first ride, had no idea what to do with the passes. When we went back for the next ride, the refused us a second time, and only gave us 2. We told them to keep them. I've been to many amusement and watermarks, with my neices ( I have 2 both ironically are fully autistic. ) I live in Illinois and visiting. I would not recommend this for anyone with autistic children or family members. It's the least accommodating place I've ever been.

My nephew invited me on his field trip to Morgan's Wonderland, and a time was had! We spent most of…read morethe day fishing, which was a lot of fun. There were rides available, but my nephew wasn't interested in getting on any of them. I did want to try the zip line, but the wait was about an hour. What I lreally liked about this place is that it includes children or adults with special Needs. I have another nephew who has down syndrome and he would love this place. Also for moms who are on a budget you can bring your own snacks. Parking is free and easy, which made the visit even better.

An amusement park unlike any other -- specifically designed to be accessible and inclusive for…read morepeople with disabilities. From the moment we arrived, it was clear this park wasn't just accommodating -- it was built with everyone in mind. They've gone above and beyond offering waterproof wheelchairs at the splash pad water park, so no one misses out on the fun. The zip line experience is exhilarating and inclusive. With adaptive five-point harnesses and trained, compassionate staff, guests with limited mobility can soar through the air safely and confidently. The playgrounds are thoughtfully designed for accessibility without losing any of the excitement. Smooth, wide pathways, sensory-friendly areas, and equipment that accommodates kids of all abilities mean everyone can play together, not apart. I was thankful for all the shade provided and the soft floor padding was a bonus. Every staff member we met was kind, trained, and empowered. They did a great job and added to the value of our day. If you or a loved one has a disability or have small children and are looking for an amusement park experience, Morgan's is an excellent place with a beautiful story of a father's dedication and love. Highly recommend.

Beautiful resort Very family oriented so you better like…read morekids Lots of things to do with kids of all ages Water park is busy but delightful Indoor facilities for dining and just hanging out are well maintained and classy Billiards and a big arcade room All kinds of eateries indoor and outdoors Service is the best asset here Staff not only friendly but professional and go beyond expectations Not cheap to stay here or to play but def worth it They are renovating one entire wing of rooms Tip: Secluded and it takes awhile to go up the driveway so plan on time All Parking is paid so not free, is also hilly and quite a walk so valet if you can't handle the hike

It would be nice to know that there's construction on the side of your room before you book…read more They now nickel and dime for everything. There's a sign in the bathroom saying that they'll charge $45 if shampoo goes missing. Not to mention parking. The ice machine on my floor didn't work. The amenities look so dated. We had a cabana. It would take along time to get our orders. Same as the bellhop After the last couple of years the resort dinning has gone stagnant. The service at high velocity was bad. Only thing keeping this place a 3 is the pool. My kids love it and it's well maintained. Next summer we're trying the newer Hyatt.

We had the opportunity to visit SeaWorld San Antonio through a Veteran Appreciation program while…read morewe were in town for my nephew's Air Force BMT graduation. First, I want to say how truly appreciative I am of SeaWorld for offering this opportunity and allowing our family to enjoy the park with complimentary tickets. It was a very thoughtful gesture, and it meant a lot to us. We visited during the last week of July, and if you know anything about San Antonio summers, you know the heat can be brutal. Unfortunately, we happened to visit during a heat wave, so the combination of high temperatures and humidity was intense. We had my mother with us, who is handicapped, along with two younger children who are not used to that kind of heat, so we weren't able to stay as long as we originally planned. The biggest highlight of SeaWorld for us was definitely the animal attractions. We really enjoyed seeing the crocodiles, tortoises, flamingos, beluga whales, dolphins, and orcas. Those experiences were what made the visit worthwhile, and my kids absolutely loved seeing the animals. We especially appreciated the covered and indoor areas because they gave us a chance to escape the heat while still enjoying the park. The beluga whale show was a great break from the temperatures, and the orca show was another memorable experience. One thing I was surprised by (although I know many theme parks are similar) was the pricing for food and beverages. We stopped at Harbor Market because we wanted a break from the heat, some air-conditioning, and a chance to sit down and eat. Unfortunately, the air-conditioning seemed to be struggling when we walked in, so it wasn't quite the cool break we were hoping for. SeaWorld is a cashless park, so if you bring cash, you have to use a kiosk to transfer it onto a card. The kiosk does charge a fee for the transfer, which I believe was around $3.95. The food prices were definitely higher than expected. They do offer an all-day dining deal that works across SeaWorld and Aquatica for $59.99 per person, but for a family, that adds up very quickly. Especially considering the food options are pretty basic things like burgers, cheeseburgers, chicken tenders, hot dogs, and similar theme park-style meals. They do have some Asian-inspired options like orange chicken and sweet-and-sour chicken, but overall the food was nothing that stood out. The beverage system was also interesting. With a meal, you receive one drink, but the cup is activated through a QR code at the fountain machines. Once you use it, you can't simply refill it again, which was surprising. I understand that parks may have had issues with people abusing unlimited refills, but it was still frustrating not to have the option for a refill, especially in the middle of a summer heat wave when staying hydrated is important. The Harbor Market food area itself could also use some attention. The floors were sticky, and the tables and seating areas could have used a better cleaning. I understand theme parks are busy and maintaining large dining areas is challenging, but keeping those areas clean would really improve the overall experience. The gift shops were what you would expect at a theme park cute souvenirs but definitely overpriced. We did stop and get Rita's lemonade, which was a nice treat and helped us cool down. The ride lines were another thing to consider. If you're planning on riding the roller coasters or other attractions, expect some longer wait times and plan your day accordingly. They also have a splash pad/water area where kids (and adults) can cool off, which was a nice feature, especially during the summer heat. Overall, I would give SeaWorld San Antonio about a 7/10. I don't dislike it, but I wouldn't say it was a perfect experience either. The animal attractions were truly the best part and are what gave the park its higher rating for us. My kids loved seeing the animals, and we are very grateful we had the opportunity to visit through the Veteran Appreciation program. I would definitely recommend visiting during a cooler time of year if possible because the Texas summer heat can really impact your experience.

I've visited SeaWorld and Aquatica San Antonio for years, but this trip will likely be my last…read more What used to feel like a family-focused destination now feels like nothing more than a money grab. Let's start with parking--$45 just to park per day is outrageous before you've even walked through the gate. The ride experience was incredibly frustrating. We stood in line for over 30 minutes with absolutely no movement other than people giving up and leaving. Only after we had already wasted that time did employees finally announce that the ride was broken. A simple announcement at the entrance to the queue would have saved everyone a lot of time and frustration. Aquatica was just as disappointing. They wanted $60 for a locker for only three hours because all of the smaller $30 lockers were already full. We refused to pay that much just to store our belongings. The lazy river was another letdown because there were no tubes available. Guests were hanging onto them indefinitely, and there were no employees making sure tubes were being shared so everyone had an opportunity to enjoy the attraction. Finding a place to sit was nearly impossible. People claimed chairs by leaving towels and personal belongings on them, then disappeared for hours while other families walked around searching for somewhere to sit. There didn't appear to be any employees enforcing a chair policy or addressing obvious chair hogging. Even getting into the park was poorly managed. There were only two employees collecting admission for four lanes of backed-up traffic, creating long, unnecessary delays before we even entered the park. To make matters worse, the park does not accept Louisiana's LA Wallet or other state-issued digital driver's licenses, despite many states now recognizing digital IDs as valid identification. It created an unnecessary inconvenience. The one bright spot of the day was the evening entertainment. The concert was excellent, and the fireworks were great. The drone show was impressive as well, but if you're seated in Bayside Stadium, a large portion of it is blocked by the stadium roof. Simply moving the drone performance a little farther out, I believe, would allow everyone in the stadium to enjoy the entire show. Overall, this was one of the most disappointing amusement park experiences I've ever had. Between the excessive fees, poor operations, lack of crowd management, and constant frustrations, the value simply isn't there anymore. I'll be spending my vacation dollars elsewhere from now on. This was, without question, the worst trip I've ever had to SeaWorld and Aquatica San Antonio.

I hadn't been here since middle school, we used to come every year. I really enjoyed experiencing…read moreit as an adult. Our family pays for prestige and a food package. We paid extra for the VIP / fast lane. Did not know we had to pay an extra $14 a person to attend the water park. All that money to not realize it was not included.. the fats pass lanes were pretty quick. Staff were friendly! Food is mediocre. Very pricey but it's expected with a theme park. The food areas in the waterpark areas were severely under staffed at one point only had two cashiers. For a day like 4th of July where both parks were at capacity by 3pm they should've planned more accordingly. We really enjoyed exploring and the size of the park. It seemed to be a lot more spread out than the one in California. Also seemed to have room to grow. We wish all ride lines had shade and were interactive like the Joker ride. Stayed to watch all 3 of the Star Spangled Nights, loved the shows especially the Grand Finale We will be back! Definitely worth visiting during a holiday but get there early and pro tip park in the back to leave lot sooner if staying until closing..

The absolute worst customer service experience! From the website to the staff at the park, the…read moreentire process was frustrating. We purchased our tickets online to attend the July 4th celebration, but nowhere on the website did it mention that viewing the fireworks required an additional $17 admission. It also failed to mention that the fireworks wouldn't begin until 11:00 p.m. When we tried to get answers, no one seemed to have accurate information. Employees directed us to Customer Service, while Customer Service referred us back to employees. Unfortunately, no one was able to provide clear details, leaving many guests confused and frustrated. The experience was made even more frustrating because supervisors blamed the marketing department instead of taking ownership or providing solutions. It was clear they had very little knowledge of the actual park experience, event details, or what guests had been promised. Rather than helping resolve concerns, they shifted responsibility, leaving customers feeling ignored and unsupported. Guests shouldn't have to navigate conflicting information or excuses when they simply want accurate answers and good customer service. What made the situation even more disappointing was seeing so many people turned away. In previous years, guests were able to walk in and enjoy the fireworks, but this year's additional charge caught many by surprise and resulted in a lot of unhappy customers. The one bright spot was the fireworks themselves. The 360-degree view from inside the park was absolutely spectacular and made for an incredible show. While the fireworks were well worth seeing, the lack of communication and poor customer service significantly took away from what should have been a memorable Fourth of July experience. #SixFlagsFiestaTexas #MySixFlags

Beautiful grounds, mid vibes…read more Out of the hyaat vacation clubs, this one is epic. It's amazing and sprawling. Lazy River, 2 slides,spas, etc. it's amazing. There's one difference: the staff. They're fine, not terrible. Yet, It has been my experience, at other hyaat clubs, that the staff is kind, friendly, and welcoming. They make it a party. Here they're kind of cold. No, hi, good morning, how are you's. The games are low key, whereas in the other ones the staff are hyping the kids up. More than once, I've felt like I was bothering them simply asking for towels. Every Heat vacation club has its own vibe. And overall they are all amazing. I just think it's a climate thing. It's honestly great here if you make it so, just don't expect the staff to join in the fun.

We checked in on a Friday afternoon. Check in was smooth. We arrived a bit early, so the front desk…read morestaff told us they would call or text when our room was ready. She allowed us to use the amenities while we waited. That was very nice. When we got to the room, we opened the sofa bed to make it up for our son. When we opened the linen case, there were dirty socks in the bottom. We also turned on the tv to discover it wasn't working. We called the front desk. They did send someone with fresh linens but no fresh pillows. A technician came to troubleshoot the tv. We left for the lazy river. That part was nice. We enjoyed the River and water slide. When we returned to our room, the tv was working. At check in we confirmed an 11:30 check out. We are World of Hyatt members and asked about the 2pm check out, but were told the latest we could check out at that property would be 11:30. That was fine. We agreed. On Saturday morning, we went to the river for a bit. The towel huts were not open. There were several people in the river at that point but no towels. We had to air dry before returning to our room. Housekeeping knocked at around 9:45am. We told them we had a late check out. Then at around 10:45 am, the front desk called and asked told us that check out was at 10am. We explained that we had a late check out. This was not the best stay. I would recommend the resort next door. Hyatt Hill Country or the Marriott resort. Both are much better.