UNACCEPTABLE CUSTOMER SERVICE. This was the MOST frustrating retail experiences I've had…read more Unprofessional customer service completely wasted of my time. Shop at your own risk. I called ahead and was specifically told that the item I wanted was in stock and available for pickup. I drove 1.5 hour to pick it up but was told there has been a mistake and the item was out of stock. The customer service offered nothing. No effort was made to take responsibility or provide any meaningful resolution.

I had a pickup order and i got there at 2:40 when they close at 3 and they were already closed.read more

TOP NOTCH LOCAL FLORIST WITH ONLINE ORDERING! Professional customer service and that personal touch…read more- what more can you ask for?? I am so tired of these online florists that attempt to disguise themselves as being local - but they are not. Then, you are left dealing with a third party. This is NOT the case with Darling Flowers and it shows! I ordered an arrangement online from their beautiful selection - the ordering process was as easy as could be - check out was super simple. The message I had written was too long and the system cut off the message. I immediately received an email from Darling Flowers saying the message had been cut off, and that they would be happy to hand-write the whole message if I would please send it to them. How nice is that?!? You won't get that from one of those national chains. That's the high level of hands-on customer service that you will only get from a local florist. I could not be more pleased with Darling Flowers and HIGHLY RECOMMEND them!!

Excellent customer service, friendly and responsive. And beautiful baskets of flowers on top of…read morethat! Will use again and again...

Was out of town for spouses birthday and Valentines day. Apparently my old stand-by has closed so I…read morelooked for the highest rated florists in the area. Holiday offered to create an arrangement in my price range for birthday, and I selected another from their suggestions on their Valentines day page. They delivered when they promised, and the prices were fair and competitive. Best of all, my wife loved both.

Holliday flowers makes THE prettiest arrangements! Today's delivery was no exception. I was having…read morea tough day, but the beautiful flowers and of course the thoughtful gesture of the sender have turned that around. I wouldn't order from any other florist!

This is a wonderful flower shop. They are helpful and very friendly. They were able to accommodate…read moremy last minute needs at a reasonable price. Henley's Flowers And Gifts is conveniently located 628 S. Bellevue by the Checkers. I didn't even know they was there. And The flowers are absolutely beautiful and they have outstanding customer service! I was so very thankful that Henley's Flower Shop could work on a next day delivery for our beloved family member. Thank you so much , it's an A+ rating for me. Go shop in store for all your last minute gifts, and fresh flower bouquets...

Tip top service! I had a friend in the hospital in Memphis and I wanted to send her flowers. I…read morelive out of town, so I just picked from florists in the area. I am so glad I picked Henley's! It took several days to get something to my friend, but it was not their fault! I appreciated them sticking with me until we got her something. It was Valentine's Day weekend (so busy for them), and we had several challenges getting flowers to my friend since the hospital room she was in had a restriction on flowers. Carolyn suggested we send balloons and candy - great idea! On the day of delivery, my friend changed rooms and never got the first order. I called and Carolyn and her staff delivered another one. They were kind and understanding through the whole ordeal and made sure my friend got a nice gift to brighten her day.

Great and easy service. Saw a lot of negative reviews after I placed my order but was relieved to…read moreknow that it turned out great. The flowers were beautiful and the value was fair. Would definitely purchase again.

The owner's attitude is horrible. We ordered two flower stands for my grandmother's funeral. The…read moreflower stand looked nothing like the picture on the website. We called the Mason florist shop about the flower arrangement while we were at my grandma's wake which they delivered it that day at a good enough time before the wake.. The owner got very aggressive over the phone about our complaint in regards to them not looking nothing like the picture. Once we stated something about small claims court she got even more aggressive and stated that she was gone refund the money and sending her delivery driver to pick them up because she did not want to deal with us Remind y'all that the wake is going on while she sent the delivery driver to pick them up. Once the delivery driver got there at least he apologized because it was not the time or place to do something like that. Some flowers looked like they were not bloomed and some looked like they were dead. It looked more like a plant with so much greenery with a huge white bow. I'm just confused and very hurt on how they handle my family while grieving .No compassion at all.

Mr Kyle is a gifted florist and a kind soul. The day of my senior prom, I realized I still needed a…read morecorsage for my date. In a panic, I went down a long list of flower shops before I got to Kyle's. Not only did he take my last minute order, but he made a beautiful arrangement for a much cheaper price than you would usually see. I can say without a doubt that he deserves your business, because he is a kind man who helped a helped a seemingly doomed kid on his prom night.

Kyle took my call during the three o' clock hour, and I'm sure I had a bit of desperation in my…read morevoice. We were driving to the area for a precious family member's funeral, and none of the National delivery services had met my needs-either no next-day morning delivery or no appropriate arrangements available or both! I came to yelp and chose Kyle Griffith Designs. Kyle and I texted back and forth for a few hours. He had given me a quick assurance that he would certainly get flowers to the church on time, but he went so much further! He showed me the beautiful flowers he had on hand that met my request, and they weren't adequate--they were spectacular! He created a design that could easily have graced the cover of a Southern Home Fashion magazine. An arrangement that our loved one would have celebrated. I'm sure she will, as we gather in her honor this morning. He worked at least till 7 pm for me and had the flowers to the church before 8:30 this morning. E communicated back and forth all the while, sharing our love for flowers, his beautiful journey through health struggles with his mother whose presence suffused his shop. He's a beautiful gentleman. Thank you, Kyle for doing so much more for my family than stepping up in a pinch!

I've spent nearly $1,000 at Millstone Nursery, but after what happened today, I will never…read morereturn--and I strongly warn others to stay away. About three weeks ago, I purchased a tree-form David Austin rose from this nursery for nearly $100. The day I brought it home, I noticed early signs of black spot disease on several leaves. I immediately planted it in a high-quality grow bag, pruned the diseased foliage, and treated it with copper fungicide. I've cared for it meticulously ever since. Despite all efforts, the rose continued to deteriorate--no new growth, no viable buds, and even some grafted stems fell off, clearly indicating structural and physiological issues with the plant. This was not caused by neglect. It was a sick plant from the start. Today I brought it back to the nursery--not to demand, but to request help or even a replacement. What I received was hostility. The owner told me that "bringing back plants like this could kill everything in our nursery," and insisted I take it away immediately. She literally told me "don't bring it inside, take it away, you're going to contaminate us." We were treated as if we were carrying biological weapons, not seeking a fair resolution. When I pointed out that the plant had shown signs of disease almost immediately, I was told "all our plants are guaranteed disease-free," and that any issue must be "your fault, because you planted it." I was also told that unless they had planted the rose for me, they offered no guarantee or support whatsoever. This is not how responsible nurseries treat loyal customers. Even big box stores like Lowe's and Home Depot offer a 1-year plant guarantee--Millstone, by contrast, hides behind a "Final Sale" policy while pushing diseased plants at premium prices, then refuses to take accountability when problems arise. I love gardening. I treat my plants with care, knowledge, and deep respect. I don't expect perfection, but I do expect honesty and basic decency. What I got instead was arrogance, evasion, and disrespect. Avoid this place. They sell expensive plants with no accountability, and if anything goes wrong, they'll blame you. If you value your money, your time, and your dignity--go elsewhere.

In October 2024 I came to Millstone searching for Leyland Cypress for my yard. They had 6 left in…read morestock, and were getting ready for new inventory, so they gave me a discount. They came out the next day and planted them. Charged me $1,200 just for the planting. That is not what we agreed upon and they lowered it a few hundred. Still roughly $2,000 total. The Nursery Manager was extremely rude and confrontational when I suggested she put things in writing instead of installing bushes and then giving me an invoice that was way out of line from what we discussed. Of the 6 bushes, turns out only 4 were Leyland Cypress, the other two appear to be some kind of Cedar. It is April 2025 now and the two Cedars appear to be dying. In my opinion this place is highly overpriced but in that neighborhood they probably get away with it. And now I have two dying bushes to be removed and need to replace them to match. Buyer beware.

I have been doing business with Lynn Mowell and Shamrock for years...they're the best! The advice…read moreis always exceptional. I was doing a wedding in December and requested a specific red rose. Lynn advised me to go with another one for size and depth of color. She was so right...most beautiful deep red rose I've ever seen! Quality products and service!

Best wholesale florist in the Mid South! Quality flowers, great service!read more