UNACCEPTABLE CUSTOMER SERVICE. This was the MOST frustrating retail experiences I've had…read more Unprofessional customer service completely wasted of my time. Shop at your own risk. I called ahead and was specifically told that the item I wanted was in stock and available for pickup. I drove 1.5 hour to pick it up but was told there has been a mistake and the item was out of stock. The customer service offered nothing. No effort was made to take responsibility or provide any meaningful resolution.

I had a pickup order and i got there at 2:40 when they close at 3 and they were already closed.read more

Hands down best and most efficient florist in the area. Beautiful flowers. I wouldn't worry about…read morethe online flower services. Excellent service and wonderful arrangements.

I received an arrangement from my family today which totally took my by surprise! I am a lover of…read moreflowers and you'll almost always find some kind of flower arrangement in my home. This one was beautiful - all shades of blue and white and cream. The flowers are fresh and the vase is full. I didn't even know this florist existed but I will certainly be using them in the future.

Do a little Pinterest research before you go in. It helps a lot and be open minded bc they are the…read moreprofessional ones! This place is filled with a group of wonderful people who have your best interest at heart. You go in and everyone greets you and they have a great selection of flowers to choose from. They have two sides and one side is for anyone planning an event. when you walk over there's a front desk man sitting there waiting on you and OMG he is the sweetest! he offered me coffee in a huuuuge coffee cup and we talked about weddings and our obsession with caffeine. You can't help but checkout all the decor around the place it just makes the whole experience surreal. The two event coordinators were great too!!! I didn't need much so it didn't last too long but all in all i told them my colors and the flowers i wanted and they went from there after they saw my gown. I would definitely suggest them to anyone else. So far my experience has been wonderful and I hope my bouquet and crown are just as great on my big day!

Went to Holliday Flowers on Union express the importance of the arrangement. Paid quite a bit for…read morethe flowers the flowers. Requested roses to be added. They were not. Return to the store and explained what happened and showed a picture only to be yelled at " what you want?" " want your money back for the roses?" I"m looking at the staff member in shock??? I said, "I would first like an apology??? This is ridiculous and unacceptable rude service. Never will I use Holliday again.

Connie took excellent care in taking my order over the phone for a floral arrangement for a family…read moremember's funeral. The flowers were gorgeous and delivered on time. I really appreciate her keeping it within my budget but also they made it look incredible. I highly recommend them and will be ordering from them again whenever I need flowers.

The flowers were wonderfully made, and I was able to surprise my grandmother with these. The…read moreflowers were definitely worth the price.

Anna did an outstanding job on a last minute funeral arrangement...Super kind, professional and…read moreunderstanding.

I went to Hernando Flower shop for this special lei .. Anna was super sweet and kind to get the…read morepurple orchids as requested to create this magical feel of home for my loved one !! The lei was reasonably charged and the work was wonderful .. Thank you for you being kind and patient Anna .. Great looking Lei and I am a very happy customer .. the value of this lei was priceless .. Thank you !!

I spent a lot of time researching florists in the Memphis area and finally decided Holliday fit the…read morebill. I ordered an arrangement to be delivered to my friend for her 40th birthday that was a few days away. I requested delivery for the day before her birthday so she could enjoy them throughout. I also requested they call her prior to arrival to ensure she was home (since I wasn't sure what her plans were when I ordered them.) The day of the delivery, it was early evening and I had not heard from the recipient that she had received an arrangement, so I became concerned. I called Holliday to inquire and told deliveries were still ongoing. The lady I spoke with on the phone was very helpful and said she would call the driver to see where they were with the delivery. I explained I wasn't so much worried about the timing even though it was starting to get a little late. However, I did advise that the driver no longer needed to call my friend to confirm she was home since I had already confirmed she was there and not planning on leaving for the rest of the evening. The shop employee stated she would let the driver know. A couple of hours later, my friend thanked me for the arrangement she had just received. She said she missed the initial delivery attempt because the driver called while she was trying to put her small child down to sleep. Fortunately, she was able to call the driver back to let them know she was home, then they delivered the arrangement. A bit frustrating considering I had updated them but they called anyway. I only saw one small picture of the arrangement, but it looked OK from what I could tell. She seemed to like it so it was mostly a win at the end of it all.

My wife absolutely loves this latest arrangement! They always do such beautiful work. I'm so glad…read morewe switched to Holliday Flowers. We always have some changes from their typical arrangements, but they are happy to accommodate special requests and give us something beautiful to enjoy.

I received a beautiful flower arrangement from C J Lilly when my husband passed way. I am new to…read moreCollierviille so was pleasantly surprised to know of this shop.

This is the only place I will buy flowers for my fiancé. They are creative, and beautiful flowers…read moreall the time. I won't go anywhere else.

This is a wonderful flower shop. They are helpful and very friendly. They were able to accommodate…read moremy last minute needs at a reasonable price. Henley's Flowers And Gifts is conveniently located 628 S. Bellevue by the Checkers. I didn't even know they was there. And The flowers are absolutely beautiful and they have outstanding customer service! I was so very thankful that Henley's Flower Shop could work on a next day delivery for our beloved family member. Thank you so much , it's an A+ rating for me. Go shop in store for all your last minute gifts, and fresh flower bouquets...

Tip top service! I had a friend in the hospital in Memphis and I wanted to send her flowers. I…read morelive out of town, so I just picked from florists in the area. I am so glad I picked Henley's! It took several days to get something to my friend, but it was not their fault! I appreciated them sticking with me until we got her something. It was Valentine's Day weekend (so busy for them), and we had several challenges getting flowers to my friend since the hospital room she was in had a restriction on flowers. Carolyn suggested we send balloons and candy - great idea! On the day of delivery, my friend changed rooms and never got the first order. I called and Carolyn and her staff delivered another one. They were kind and understanding through the whole ordeal and made sure my friend got a nice gift to brighten her day.