1. Ritz Taxi

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Atlanta, GA

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Ritz Taxi

5.0 (1 review)
Open • Open 24 hours

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11 years ago

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Atlanta Taxi Cab Service - Customer service

Atlanta Taxi Cab Service

3.8(13 reviews)
4.8 mi

First off, check out their filtered reviews! They are all really valid and I'm confused as to why…read morethey are hidden off of their main page. I am so happy I chose this cab company. I called around to a few companies the night before my early morning flight and was told by them all I had to call 1.5 hours before I wanted to leave at 6:30am for the airport. That meant calling at 5am, and I sure as hell would not be up that early! When I called Atlanta Taxi Cab Service, I was happy to find out I could make a reservation and then not have to think at all the next morning to make a phone call when my brain surely would not be functional. The driver arrived exactly on time in the morning and was professional and courteous. Carried my very heavy suitcases for me. He didn't talk on the phone nor slam on the breaks at any part of the ride. It was such a cozy, peaceful ride in the Town Car that I didn't want to get out and deal with the airport rush! He said upon return if I need a ride I could text (no need to call!) and say my flight # and door # that I would be at. They would track my flight for me to make sure they are there to pick up at the curbside at the right time. Now that's service! It is about $10 more than you would pay for a yellow cab but you're paying for peace of mind AND the rate includes the tip! No need to worry about calculating the tip and taxes and service charges and all that. I paid a flat rate of $55 from Edgewood. Makes flying a tad more enjoyable.

I called trying to get a simple taxi ride a few blocks through midtown - not a remote location. The…read moreguy who answered quickly says, "No service to your location!" and hangs up on me. Prick. Your company sucks. Update to review after Atlanta Taxi Cab responded: Andrea is lying. She doesn't even know who I am because their representative never spoke to me beyond this: "NO. We have no car for your area [BAM - HUNG-UP ON]" That was their "respectful" service to me. Their response is a lie, and they are full of sh*t. There was no explanation. Sorry, you still suck.

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Atlanta Taxi Cab Service - Ask us about child booster seats

Ask us about child booster seats

Atlanta Taxi Cab Service - Child booster seats avaialble

Child booster seats avaialble

Atlanta Taxi Cab Service - They use Super comfortable black cars.

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They use Super comfortable black cars.

SafeRide America - Atlanta's Best!

SafeRide America

3.8(47 reviews)
9.5 mi

I highly recommend this program to anyone looking for a meaningful volunteer opportunity or a…read moredependable transportation service. It is a wonderful example of people helping people and making the community a safer, more caring place.

I am absolutely disappointed with SafeRide for several reasons. The fact that their offices are not…read moreopen early enough to assist patients when a rideshare driver cancels a trip makes them completely unreliable. You literally have to wait until their office opens just to reschedule a ride, and by then, you've often already missed your appointment. I had booked a round-trip ride for my doctor's appointment on April 21st. My pickup was scheduled for 7:45 a.m. because I had a 9:00 a.m. appointment at Emory University Hospital. My driver was literally one minute away and on the corner when they suddenly canceled the trip without explanation. I had to wait an entire hour before SafeRide opened so I could notify them that the driver had canceled my ride. However, the app still showed that I had a return trip scheduled from Emory back home. Since I never made it to my appointment, I asked SafeRide to cancel the return trip so it would not be deducted from my account. I suppose because of a language barrier with the agent, who was an outsourced representative for SafeRide, they failed to credit the return ride back to my account, leaving me with an odd number of rides remaining. I only receive 24 rides per year through United Healthcare. I have called several times asking SafeRide to credit that ride back to my account, and every outsourced agent told me they would take care of it. Yet none of them actually did. As a result, I ended up with only one ride remaining on my account instead of two. When I requested an override so they could book a return ride for an upcoming appointment, they told me I had to contact United Healthcare for additional trips. I contacted United Healthcare, and they told me I had to contact SafeRide. So basically, I've been sent around the mulberry bush by both SafeRide and United Healthcare because no one seems to know what they're doing, and no one is willing to take responsibility for correcting a mistake that should have been resolved the very first time I called. I am exhausted with the customer service from both SafeRide and United Healthcare. Ninety percent of the time, you can't get a United States-based representative on the phone. Instead, you're connected to outsourced agents in other countries who often struggle with English, and even those who speak it well frequently fail to fully comprehend the conversation well enough to adequately assist you. This is not just frustrating, it is unacceptable. Patients who rely on transportation to receive medical care should not have to fight this hard over a ride that was never even used. I am tired of this.

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SafeRide America
SafeRide America
SafeRide America

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Uber - Fashion

Uber

2.3(338 reviews)
1.7 mi•Downtown

Shah is arriving now in a Blue Hyundai Elantra TAZ0098. I had no ride so I Contacted a Uber and…read moreeven though it was rush hour and not very many options available Shah took my ride and made my day getting me to my event on time and with a great attitude and customer service! Uber this was special and made my day so much more enjoyable! Thanks a lot will be using again

I like Uber. Or I used to until I left my phone in an Uber last Friday…read more I was heading home from ATL Airport and my phone battery was nearly out of electrons so I plugged the phone into a cable the driver very conveniently had. So far so good. When we arrived at my house I hopped and grabbed my suitcase and backpack and headed to the front door. Almost immediately I realized I had left my phone charging and tried to wave down the driver. Unsuccessfully. What a dope am I. I tried to contact uber from my laptop. There is no customer service number. I followed their instructions and a message came up that they would contact the driver. On Saturday, Sunday and Monday I tried to contact Uber. There's no way to call and talk to an actual person. There is a complicated system where I could change my phone on Uber setting to my wife's phone and call the driver through Uber. Which I did multiple times. Never worked. By Tuesday, I had had enough. I knew the drivers first name. My wife could see where the phone was through location sharing. With the driver's home address and the first name I found phone numbers associated with him. I called the first number. Voice mail. His wife answered the 2nd number and was super helpful. The driver called me in an hour. A few hours later he was pulling up to my house with my phone. No thanks to Uber. Then 30 minutes later I got a text message from Uber congratulating themselves for reuniting me with my phone. The nerve of those guys!!

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Uber - Tesla Uber this morning in Midtown. At 10th Street Bridge next to McCamish Pavilion.

Tesla Uber this morning in Midtown. At 10th Street Bridge next to McCamish Pavilion.

Uber
Uber

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Ritz Taxi - limos - Updated October 2026

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