Stopped here on a long drive through eastern Washington and it turned out to be one of the better…read moreLove's I've been to. As soon as you walk inside stuff welcomes you with "hello welcome to loves". The place is easy to get in and out of right off I-90, which makes it convenient if you're just looking for a quick stop. The bathrooms were surprisingly clean. The store itself was stocked with the usual road-trip snacks, drinks, and travel gear. They've also got showers and a dog park, which is a nice touch if you're on the road with pets. There's a Carl's Jr. inside for when you want something more filling than gas-station food. Service was decent a couple staff were really friendly, others just kind of going through the motions, but nothing bad. I noticed was the wait times over at the truck care center. As usually, not truckstop fault that people want to take their breaks at the pump If you're rolling in with a rig and need repairs, you might be sitting for a while. For regular travelers though, fuel and quick food are smooth and easy. Overall, solid stop clean, convenient, and plenty of parking. Not perfect, but I'd definitely pull in here again when passing through Ritzville.

DYLAN is one of the most customer oriented employees here. He has gone out of his way on several…read moreoccasions to help me to find things or with issues on the diesel side. Keep up the good work! Just one more thing its not only Dylan that gives good customer service here but it seems he stands out when I am there.

Always a great stop for food and fuel.clean bathrooms and clean store. Staff is friendly and…read morehelpful. Brand new just opened Wednesday

By far the best place to stop for gas and food in the area. Nice and new. Bathroom was spotless.read more

Great service and food, the workers are very nice and food was always brought out real fastread more

My wife and I stopped in here a year ago. We had no idea they existed and just wondered what was…read morebehind the door. Had a burger and can't remember what else. This lady is kind and knowledgeable about her town. If you are looking for fancy, this is not it. However if you are looking a simple lunch menu prepared well, this it. The walls are covered with photos and memorabilia of this small little town. Looking forward to the next time we visit over there.

Price is deceiving at the pump, gouging the customer in my opinion. Shows $4.07 per gallon until…read moreyou go to pay (cash) and at the pump is $4.17 per gallon

Clean bathrooms, air conditioning on a warm day, and tons of fast grab and go food options along…read morewith Subway restaurant... as well as gas for $3.89 when it was $4.69 in Moses Lake!! Great stop to eat our pre packed dinner, fill the gas tank and bathroom stop before heading back on the road.

Back when I was a youngster, I rode a lot with my truck driving father on his runs. Semis can only…read morego so many places, so when it came time to stop for food our options were often limited. I also remember that folks used to say if you wanted good food you ate where the truck drivers did. So, passing Ritzville for the bazillionth time and being hungry, I decided to skip the easy access junk by the Perkins exit and went the extra five minutes to Jake's. Had a French Dip with fries and salad. Salad was just simple garden salad but was fresh and crisp, so that was nice. Good blue cheese too. French dip was very good, bun not soggy like you so often get with French Dips. Fries were cooked well enough and tasted good too. Hate undercooked fries! Service was friendly and old school. Just kinda nostalgic about waitresses who call me "Hun" I guess. Prices were better than Perkins and so is the food. My assessment? Skip the junk by Perkins and go to Jake's.

This is a truck stop diner in a small town just off the main highway. Those three things right…read morethere should tell you what to EXPECT. And it's all about expectations. Come here expecting a five star establishment and you will leave sorely disappointed. That being said, my star deductions are for two things that even a hard hit establishment needs to remain diligent about: 1) Worn down, ratty seats. Old is fine. But several of the seats had rips, tears and duct tape. 2) Worn out silverware, glasses, plates, etc. The water glasses were clean but had obviously gone thru the washer so many times they were pitted and "cloudy". Both of the above just need replacing. Plain and simple. As for the food? Classic truck stop diner fare and plenty of it. Service was very friendly (although we joked that our petite & slim waitress obviously doesn't eat here regularly---ha,ha). Would we stop in here again? Probably not. But not because there was anything wrong with the place. Mostly because I'm trying to watch my diet and although their chicken fried steak smothered in gravy was spot on guuuuuud. I gotta cut back on such things. And how does one say, "No" to stuff like that at a place like Jakes? I'm too weak. So, instead, I'll just avoid it altogether.

This place is unbelievably disgusting! Even the owner goes in after having to put his hands on the…read moredoor handle goes right to the sink to wash his hands and walk around like intentionally not touching anything as if he's afraid of catching something.... The property is just nothing but garbage everywhere and along with the garbage is the massive numbers of homeless people using drugs right out in front of the store begging the customers for money ohhh and can't forget the homeless prostitutes that hang out there waiting for someone to pick them up... But anyways overall I'd give it a 4 star review because considering the B's the staff has to endure they are all very nice and work their buts off without even being able to take a break let alone a lunch break during their 12-16hr shift...,,,

Never in my life have I heard of cashapp loading location just simply refuse to load my card but…read morethis 711 just did! Maybe they think there's an award for worst customer service?? They are just appalling...

Walgreens has changed so much over the past year. It used to be a great pharmacy but now it is…read moreterrible. I waited on hold for two days, with the same message coming on "there are three callers ahead of you". Those three callers must have been pissed to wait over two days and still be in the line waiting for an answer. Service here is not acceptable and should be changed. My doctor sent a prescription over to Wallgreens over a month ago and they still claim they never got it. I believe it is time to change pharmacy.

Extremely slow service only one checker at the pharmacy???..WTH..there are 2 windows only one…read moreperson,the other is stocking and can't even help??????....pitiful...don't waste your time at Walgreens folks,I guess there are 4 people here..

After driving all day from Eugene, Or back home to Spokane, Wa 11/30, my wife needed to use a…read morerestroom. We pulled off at Ritzville and found Texaco was the most convenient store. I didn't need gas to make it home, but decided to put $25 in the tank as a good-faith gesture. Then I decided I wanted a drink. I grabbed a 7-up, placed it on the counter, and swiped my debit card. As soon as the card slipped out of the card reader the grumpy lady complained loudly. "Come On! You don't have at least $2 on that card!?!" I was baffled. I think she was upset because I was using my card for a small purchase so I looked in my wallet. We spent all our cash on the trip so I didn't have any bills. I said, "I'm sorry I don't have any cash". "You mean to tell me you have a credit card and you don't have $2 on it"? I know my checking balance had plenty of funds, I just used it for gas, and the credit line it's connected to has a zero balance (very large amount available for purchase). I didn't have a chance to select debit or credit or put in my PIN so her response was extremely baffling. I didn't know how to respond. I just said, "You know, I don't NEED a soda." I walked out. I wouldn't normally write a post over something SO silly but I have to say I'm disgusted at our lack of service these days. I hope someone who actually cares about service will buy this station and train their employees right. I will NEVER stop at this place again.

Restrooms clean, candy and pop supply substantial, room to stretch. Good stopping and pause place…read more They have Look, Big Hunk, and AbbaZabba candy bars. Retro candy in a modern store.